Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Berkshire hotel reviews
  4. Reading hotel reviews
  5. Reviews of Holiday Inn Reading West by IHG

Reviews of Holiday Inn Reading West by IHG 4 stars

Bath Rd, Padworth Lane, Reading, RG7 5HT, United Kingdom

#11 of 33 hotels in Reading

Guests' Choice

Review score

Based on 1201 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 31 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    None

    Breakfast was fantastic and Staff were friendly

    Stayed in August 2025

  • Reviewed: 31 August 2025

    9.0
    Very good as usual
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Walk-In Shower
    • Stayed 1 night
    • Submitted via mobile

    Breakfast presentation didn’t look as it used to on previous visits and Slightly less choice. Also noticed less help towards customers ie asking them What they want and how to use the tea/coffee machine. People just left to get on with it which didn’t happen in previous visits

    Comfort and interior surroundings. Nice room And shower.

    Stayed in July 2025

  • Reviewed: 31 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Food in the restaurant was very average and there were limited staff around for check-in and to take bar/food orders.

    Clean, comfortable rooms and beds. Breakfast was pretty good.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    9.0
    Comfortable with friendly staff.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Bathroom was a little cramped.

    Breakfast was excellent value.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    9.0
    Great hotel with friendly and hard working staff.
    • Leisure trip
    • Couple
    • Standard Queen Room with Walk-In Shower
    • Stayed 1 night

    Not much to mention here. Its a bit far out if you were visiting Reading itself, but as we were 'passing through' it was ideal as we didn't have to fight our way out of central reading.

    Very friendly and hard working staff -especially the guy on reception who was very welcoming and informative. Good facilities in the room, a bar and a good breakfast included the next morning. Large car park with easy access. Outside decoration tired in places.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    9.0
    very comfortable pleaseant stay
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night

    price was a little high for my liking but it was in the right location for what we needed so worked for us

    the welcome guy on reception was one of the best staff members i have ever met i really have forgotten his name i want to say mohamed but he was really informative and a great character pleasure to meet him

    Stayed in August 2025

  • Reviewed: 28 August 2025

    8.0
    Great hotel with lovely staff.
    • Leisure trip
    • Family with young children
    • Premium Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great for Englefield House concert. Perfectly good

    Stayed in July 2025

  • Reviewed: 27 August 2025

    8.0
    Good stay near family
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Signage for the hotel coming from Newbury. You have lots of trees and shrubs which hinder your signs. We turned around and saw the sign better coming from Reading. Perhaps a sign on the hotel itself on roadside, as it just looked like housing. Inside was good.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Dated accommodation and soft beds

    Stuff and fucilities offered were really good...proximity to nice pubs and driving out to towand surroundings good. Within 20 min from Reading centre was good for us.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    7.0
    Unfortunately very disappointed with ur room.
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff and food

    Everything was fine except I booked an accessible room which was fine except for the bathroom which had a bath and myself and my sister were unable to have a shower the next day and we were attending a wedding so had to make do with a wash and couldn’t wash our hair. I was very disappointed as our other relatives who booked normal rooms all had wet rooms or showers.

    Stayed in July 2025

  • Reviewed: 20 August 2025

    7.0
    Nice hotel.staff very helpful
    • Business trip
    • Solo traveller
    • Standard Queen Room with Walk-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    Location. Parking. Cost

    Stayed in July 2025

  • Reviewed: 19 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room smelt damp. We didn't bring it up as we weren't there long, but im sure the hotel would have sorted it if we had. Hasn't put us off if we were to stay again.

    The staff were super friendly and helpful. The location was ideal for our stay. Breakfast was great

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Very good facilities and super friendly staff, a shame the bed situation wasn’t good.
    • Business trip
    • Solo traveller
    • Standard Queen Room with Walk-In Shower
    • Stayed 1 night
    • Submitted via mobile

    My bed was meant to be a Queen but it was 1 single beds side by side and I woke up a few times in the night as I was sinking between the 2 beds 😡

    Close to work, super friendly staff, facilities were good.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    7.0
    Good base to shower and sleep. Few things that could be improved.
    • Leisure trip
    • Group
    • Standard Double Room with Single Sofa Bed
    • Stayed 1 night

    Queue to check in which took a while so we didn’t have long to get ready before our taxi arrived. Plug hole in bath/shower was full of hair/gunk presumably from previous guests. Pull out chair bed sloped down at pillow end, had to sleep the other way round!

    Good location for an event at Englefield Estate

    Stayed in July 2025

  • Reviewed: 12 August 2025

    9.0
    Great, comfortable stay and look forward to returning
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We checked in at approximately 16:20 and room wasn’t ready however housekeeping staff were very helpful and efficient, they soon turned the room around and kindly let us leave our bags. They were very kind to my children too.

    Polite staff, clean and quiet room, air conditioning and good size bathroom

    Stayed in August 2025

  • Reviewed: 8 August 2025

    9.0
    A Wonderful Hotel Stay!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    We really enjoyed our 2 nights at this hotel. The room was very spacious and comfortable, and it had wonderful air conditioning (or heating for winter). Hot water was immediate in the shower, which was a blessing! We were also quite pleased that there were different types of sleeping pillows to choose from, which is always nice, and the room was very clean. We were surprised at how quiet the hotel was, considering it was near a road, but we slept like babies. The staff was friendly and welcoming, and we especially liked the buffet breakfast. Lots of food choices, including a full traditional English breakfast! The hotel felt very safe and it was well-taken care of. Some parts of the hotel need more updating, but it is a work in progress that they are working on. This was a quality, economical hotel, and we would definitely stay here again. Recommended!

    Stayed in August 2025

  • Reviewed: 7 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was broken

    Breakfast was amazing

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    Very good
    • Business trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The serving staff in the bar / restaurant were very surly and were clearly unhappy that we had arrived for food 20 min before they were finishing food service. The food took forever to come. Peas were clearly re-heated. Meal was below average and over priced.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room with Walk-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, all very positive.

    Reception good, room good and breakfast good.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    8.0
    If you haven’t tried a stay at a holiday inn DO IT
    • Leisure trip
    • Family with young children
    • Standard Double Room with Single Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    If I had to choose the only thing I can think of is the tea in the morning maybe I have been spoiled with the water back home

    First of all the value for money. Didn’t expect the standard of cleanliness or the standard of room. The breakfast was brilliant everything was cooked perfectly plenty of choice. I normally stay at a premier inn but I think I have truly been converted

    Stayed in August 2025

  • Reviewed: 2 August 2025

    9.0
    Keith's customer service 5 star
    • Leisure trip
    • People with friends
    • Standard Double Room with Single Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The only thing negative about our stay was that the glass shower screen had been removed previously and not replaced.

    Excellent place to stay in you are travelling with dogs. Staff were polite and helpful. Keith in particular made are stay more than just a stop over. We both wanted to leave an amazing review for this man. He has exceptional customer service, was polite, chatty and willing to help with any issues. We would return and recommend this hotel based on our positive experience.. give this man a pay rise. Thank you Keith for making our stay enjoyable :)

    Stayed in August 2025

  • Reviewed: 2 August 2025

    8.0
    Lovely one night
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The breakfast was really delicious. They have great blueberry muffins, I wish I know from where they bought it. Even the receptionist were really kind and helpful. They gave us free sparkling water. The room was provided with lovely greeting chocolates. Even the parking was free for us and safe.

    Stayed in July 2025

  • Reviewed: 31 July 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Walk-In Shower
    • Stayed 1 night

    Nichts.

    The bedroom and the dining room. But I was there only ONE night.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    8.0
    Really comfortable stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small fitness room but had all major machines

    Welcoming staff, good breakfast, clean rooms

    Stayed in July 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: