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Reviews of Cottage Lodge Hotel

Sway Road, Brockenhurst, SO42 7SH, United Kingdom

#1 of 8 hotels in Brockenhurst

Guests' Choice

Review score

Based on 351 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.8

  • Facilities

    9.3

  • Staff

    9.7

  • Value for money

    9.1

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 3 September 2025

    10
    Superb seems such an understatement !
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 1 night

    There's nothing that we didn't like about this place

    A lot of consideration has been given to providing comfortable rooms and this place has got it just right. Location is very close to the main town and its restaurants and pubs although there is a superb restaurant in the hotel itself. Breakfast was fantastic!

    Stayed in August 2025

  • Reviewed: 29 August 2025

    10
    Delightful relaxing well situated gem
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small, homely, relaxing, beautifully appointed

    Stayed in August 2025

  • Reviewed: 29 August 2025

    10
    Two days I the New Forest to meet up with family. This was a wonderful choice and we would happily
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The access gate on the outside of our room banged on it's sprung closing gear. Some guests let it bang shut which was a disturbance when we were trying to sleep.

    We only took breakfast twice and that as served on demand, without the classless buffet of other hotels. The dining room is spotless with a relaxed and polished atmosphere. The staff are friendly, professional and helpful. The bar has a limited choice, but operates on an honesty box, which reflects the trust that management place in their guests.. Our room was clean, the linen fresh and crisp. Even the cream carpet was bouncy and without grubby footmarks. The bathroom was clean, the towels generous and soft.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    9.0
    2 night stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    In the twin room, bathroom needed some hooks to hang clothes. Not enough drying space for towels. Shower rose was too low and too big for the shower. Being tall, I was unable to stand under it and it was at my eye level but probably fine for much shorter people. Shower hose was available but the shower rose was in the way. It would be great if this could be improved.

    Warm welcome. Personalised parking space. Good food options. Comfortable beds. Lovely room.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    Delightful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was nothing we didn’t like

    It was easy to find. We called ahead to ask if we could arrive early to leave our car there, not only did they agree immediately, giving us a named car space of our own outside our room. Then they offered us that our room was already clean and ready, and we could get in hours before official check in. Every single person was smiley, friendly and helpful. On request they gave us a taxi number and that worked well for us, as we were going to a party. In the morning again with the friendliest service, we had a most magnificent breakfast, with anything we could have wished for, which was a very pleasant end to a delightful stay. I would recommend Cottage lodge hotel to anybody.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    8.0
    A lovely stay
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Fan not working in bathroom

    Lovely setting, characterful, very clean and nice staff

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Happy
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean, friendly staff,excellent breakfast

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    Lovely location and lovely breakfast
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Was supposed to have a balcony but didn’t get one

    Very good location

    Stayed in August 2025

  • Reviewed: 13 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 2 nights

    Hotel was clean , friendly staff. Good size room and well fitted shower. food good good location

    Stayed in August 2025

  • Reviewed: 12 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Going home......

    What a fantastic welcome. Tea and cake and a personalised parking space. And an excellent breakfast Like Arnie....I'll be back.....

    Stayed in May 2025

  • Reviewed: 12 August 2025

    10
    Lovely hotel in beautiful area
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent welcome from the owners and staff. Made you feel at home. Beautiful room in a quaint hotel. Delicious home cooked breakfast. The hotel is in a very close walking distance to a range of amenities including lovely pubs and restaurants. Stunning part of the country. Thoroughly enjoyed our two day break.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    10
    A great stay in the back room the extractor noise started to early
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was a bit to tight

    It was a great break and fantastic location

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Exceptional service, very cosy and peaceful place
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    NA

    Lovely staff, perfect central location, very quiet, comfortable room, large bathtub, all very clean, beautifully decorated, cosy downstairs spaces, generous and delicious breakfast, tea & cake at check in

    Stayed in August 2025

  • Reviewed: 8 August 2025

    9.0
    We enjoyed our stay. Staff was friendly and helpful. Rooms were clean and quiet.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Everything was wonderful

    Charming rooms, wonderful breakfast, great staff. Dinner was excellent.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    The kitchen extractor outside the room in the courtyard was a little noisy.

    Wonderful greeting, Excellent Breakfast, Brilliant Staff. We had a great 2 night stay in Brockenhurst

    Stayed in July 2025

  • Reviewed: 2 August 2025

    10
    Jackie and her team were welcoming and lovely. The room was so comfortable and relaxing.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The cooked breakfast was great quality and plentiful. The porridge was jumbo oats,( proper porridge ) with bed fries and fresh youghurt.

    Stayed in July 2025

  • Reviewed: 1 August 2025

    10
    Comfortable, quirky and will definitely return, thank you
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We loved it all

    We loved everything, so many little details that made it special, like the allocated parking, honesty bar, tea and cake on arrival, the room was quirky, comfortable and spotlessly clean. Lovely staff including the very nice man at breakfast. Great central location too

    Stayed in August 2025

  • Reviewed: 1 August 2025

    10
    Perfect in every aspect
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing it was faultless

    Welcome tea and cake. Top grade room. Totally clean. Helpful friendly staff. Central location. Parking allocated.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 6 nights

    Nothing

    Excellent loction in centre of Brockenhurst, allocated parking space, cleanliness and super friendly staff.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    10
    Great location, great hotel!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike

    Very quaint. Clean and comfortable room. Good breakfast choices. Friendly welcome and a pleasant atmosphere.

    Stayed in May 2025

  • Reviewed: 26 July 2025

    8.0
    Lovely place, would definitely stay again.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was a warm night, but the downstairs room seemed exceptionally hot, only one window that opened to a courtyard, so was unable to leave open for security, otherwise lovely room, and we appreciate the owners can’t control the weather, a fan was supplied.

    Very well run, staff were really nice, breakfast was amazing, would definitely stay again.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    9.0
    Excellent service and lovely staff
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, everything was perfect, all the little extra touches makes a difference, like putting your name on your own parking space, just shows they really love what they do.

    On arrival we were greeted with a friendly smile, tea, coffee and cake that is all locally sourced. The room was very clean with its own outside space and the bed was very comfortable. We were asked what time slot we wanted for our breakfast and to choose, drinks, cereal or fruit options from a menu and in the morning we were given the hot breakfast menu to pick from, the staff were so friendly and the breakfast was delicious. Everything is very well organized and the service and accommodation was excellent..

    Stayed in July 2025

  • Reviewed: 18 July 2025

    10
    Very attentive staff, extremely clean rooms with everything you need.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Central location

    Stayed in July 2025

  • Reviewed: 3 July 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Couldn't fault this hotel.

    Fantastic breakfast and lovely room.

    Stayed in July 2025

Showing 1 – 25

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