The first room we stayed in needed freshening up. The second room was roasting! We had the AC on and the fan and we still couldn’t sleep with the heat!

Great location, easy walking distance to shops, bars, restaurants and marina. The staff at reception are extremely helpful and friendly. We stayed two nights in two different rooms. The second room was spacious and clean.

Stayed in August 2025

Bed was just ok pillows on my bed were not very good (flat)

Everything you would need kettle hairdryer

Stayed in February 2025

The price but I was desperate

Stayed in December 2024

The hotel is badly in need of an update. Decor and fittings are very worn and damaged in places. I arrived on a hot day and the room was like an oven. There was no air conditioning and the fan provided in the room did not work. The windows had restricted opening which is normal in hotel rooms but one of the two windows would barely open a crack. Although the bed was comfortable and I slept well, I woke up in a pool of sweat.

Location ideal and staff were kind and helpful. This hotel has great potential because of its location right in the centre of town and next to the train and bus stations.

Stayed in June 2024

No breakfast

Very handy for public transport in Hull

Stayed in March 2024

It is now like a refuge people getting put in there at night even drunk ones next morning social workers at the doors I have stayed loads but has real gone downhill now

I like it’s near everywhere

Stayed in April 2024

Very basic room, needs updating.

Location

Stayed in March 2024

Our first room was cold due to the wooden floors and the bed was very very uncomfortable and rusty.

We booked a standard room however when we got the the best was rusty and the mattress was so uncomfortable. We asked at the front desk if we could upgrade our room and the lovely desk person upgraded us to a penthouse complimentary! Loved the jacuzzi bathtub and the little fireplace

Stayed in February 2024

It was quite noisey in general from other guests The sink had a crack in it There was no hot water in the shower The toilet handle felt like it was gonna come off with any flush I got locked out my room. I came in late Saturday night into Sunday morning and wasn’t due out until 11am Sunday but my room card key wasn’t working I had to go to reception and it turned out my card had been set up to deactivate at midnight Saturday even though I wasn’t due out till 11am Sunday

Cheap and good location and easy to find

Stayed in February 2024

The entrance was upstairs. The window did not open or shut properly. The shower did not stay hot for long.

The bed and room were spacious. The view of the city was good.

Stayed in February 2024

the bed was very hard and uncomfortable

it was convenient. the lobby/main entrance looked great. key cards were easy to use.

Stayed in February 2024

Room heater not optimal for the cold weather . This may have been due to the fact that the weather was very cold that night. I feel they should invest in more efficient heaters. No rug or carpets that could have helped with the cold floor also as it was plain wooden. I hadn’t previously lodged in any hotel in the UK still using wooden floors without rugs, so was quite surprised . No room TV or small refrigerator as well, considering it was a family room . The shower had issues with its regulator , no cold water except from wash hand basin, had to improvise from there with a large bottle I had with me. To be fair to them, I didn’t inform them in the morning when I found out as I was pressed for time, until during check out . I guess they may sorted it later after check out .

Large enough rooms. Beds were okay. Staff at reception was pleasant. The bonus of staying here was mainly the nearness to train station and university .

Stayed in January 2024

No bar inside property

Location

Stayed in December 2023

The noise from window, I understand its on a busy street but windows wernt sealed or closed properly. . Room very cold, heater didn't get hot/work . Nor did fireplace as air was colsd by the time it reached bed area Draughty so door was tapping all night. Only a small amount of toilet roll when we arrived (qusrter of a roll) all in all I would stay again if minor things were fixed.

The great central location pillows on bed were very comfortable. Great value for money for a night out. Somewhere to rest your head. Clean enough Check in was great and staff were friendly Vending machine ok but could of had more variety Fab base for Hull would stay again we had a night out.

Stayed in December 2023

Room too hot problem with plumbing whilst we stayed

convenient for arena, lovely staff would return

Stayed in November 2023

Overall the rooms do with a little more TLC like bathroom no plug in sink waste of water ,and the taps don't have any marks to say which way to turn of or on ,and the tea tray needs spoons ,the Decorations is blanded cold look ,the radiator did not work in my room cartain need some attention,just a bit of tlc ,

The staff are very lovely and happy to help and the bed comfortable

Stayed in November 2023

All fine

Nice room, clean and the bed was comfortable, also had a kettle which is a big plus for me. Staff were friendly and helpful.

Stayed in November 2023

The side panel of the bath was falling off. The grout was old (tiled floor) and needed turning white again. The bed and the couch was hard and uncomfortable, but that could just be because we use memory foam (the bed was springs) and our couch is feather padded (cheap leather look hotel couches that are hard to sit on). Overall the hotel was nice once, it is not in its prime and could use a refurb to bring it back to life.

The jacquzi bathtub was amazing. Water pressure was spot on and the tub was both wide and comfortable. Staff were pleasant and easy to talk to. The marble staircases are spectacular and whisper of times past when the hotel was at its peak.

Stayed in October 2023

Could do with bigger mugs for tea and coffee. The room seemed very warm even though the heating wasn't on. This didn't affect my sleep though and better than being cold.

Nice basic hotel. Good prices, perfect location.

Stayed in October 2023

It seemed a bit run down and not so well maintained. There was also a fair bit of noise from the corridors and other hotel guests that made it difficult for my partner to sleep.

The room was a good size and the bed was comfortable.

Stayed in September 2023

The room let it down slightly, draws were missing ac right over bed and didn’t work properly, bathroom door didn’t lock, toilet holder was broken, shower head wouldn’t stay up, double bed was two singles together, tv basically on ceiling, phone charger was on top of bed so not practical, shower curtain wasn’t fully clean.

Staff were friendly, entrance was very welcoming - looking.

Stayed in October 2023

Rooms very dated. Rusty bathroom fixtures, room too hot but too noisy outside to open the windows, got bitten by something in bed during the night which was particularly unpleasant. Price didn’t really reflect the quality, for not much more money I could have stayed somewhere much nicer.

Location. Friendly staff.

Stayed in October 2023

My room suffered from external noise as it was located on a busy road junction.

Good location when arriving / departing by train

Stayed in September 2023

Nothing was all good

Spa bath big room 2 tvs

Stayed in September 2023