Opiniones del The Grand, York 5 estrellas

Dear Hugo, Thank you for sharing such a wonderful review and for awarding every category the highest rating. It is a pleasure to hear that your stay was pleasant and without fault. On a future visit, you may enjoy experiencing Legacy, The Grand’s three AA Rosette-awarded restaurant. Its modern British tasting menus, paired with exceptional wines, make it a memorable dining experience in the heart of the city. I hope to welcome you back again soon. Kind regards, Phoebe Henson Guest Relations Executive

Dear Hugo, Thank you for sharing such a wonderful review and for awarding every category the highest rating. It is a pleasure to hear that your stay was pleasant and without fault. On a future visit, you may enjoy experiencing Legacy, The… Mostrar más

Dear Florencia, Thank you so much for your kind words. I’m delighted to hear that your stay was such a positive experience and that you found the comfort, cleanliness, and location of the hotel to be exactly what you were hoping for. It’s especially lovely to know the spacious and light-filled room added to your enjoyment. We hope to have the opportunity to welcome you back in the future. With my kindest regards, Isabel The Guest Relations Team

Dear Florencia, Thank you so much for your kind words. I’m delighted to hear that your stay was such a positive experience and that you found the comfort, cleanliness, and location of the hotel to be exactly what you were hoping for. It’s … Mostrar más

Dear Darwin, Thank you for your kind review. I’m so pleased to hear you enjoyed the comfort of your room and the warm hospitality of the team—it’s lovely to know these details made a positive impression. I hope the convenient location helped you make the most of your time in York. Should you return, I’d be delighted to assist with any preferences you may have to enhance your stay. Warm regards, Kim Bradshaw Guest Services

Dear Darwin, Thank you for your kind review. I’m so pleased to hear you enjoyed the comfort of your room and the warm hospitality of the team—it’s lovely to know these details made a positive impression. I hope the convenient location hel… Mostrar más

Dear Carolina, Thank you for sharing your lovely review following your recent stay. I am thrilled to hear that you found the bedroom spacious and well-decorated, and that the team’s service made such a great impression. It’s wonderful to know that you had such an enjoyable experience, and I truly appreciate your high scores across the board. For your next visit, may I recommend indulging in a visit to our tranquil Spa, a perfect way to unwind and enhance your stay with us. We look forward to welcoming you back on your next trip to York. Kindest regards, Phoebe Henson Guest Relations Executive

Dear Carolina, Thank you for sharing your lovely review following your recent stay. I am thrilled to hear that you found the bedroom spacious and well-decorated, and that the team’s service made such a great impression. It’s wonderful to k… Mostrar más

Dear Jorge, Thank you for your fantastic review! I’m truly delighted that your stay at The Grand was such a memorable experience and that you found our team to be both friendly and efficient. It’s wonderful to hear that the amenities and attention to detail met your expectations and enhanced your stay. I’m so pleased that your room upgrade added to your enjoyment. On your next visit, I would highly recommend visiting The Spa at The Grand for an even more relaxing experience. Set in our historic former vaults, it’s a perfect place to unwind and enjoy some peace during your time in York. If you are planning another visit, I would be more than happy to assist in making your next stay just as exceptional. With my kindest regards, Isabel Fernandez Tel: +44(0)1904380038 | Email: yourstay@thegrandyork.co.uk

Dear Jorge, Thank you for your fantastic review! I’m truly delighted that your stay at The Grand was such a memorable experience and that you found our team to be both friendly and efficient. It’s wonderful to hear that the amenities and a… Mostrar más

Dear Esteban, Thank you very much for your fantastic review! I am thrilled to hear that you enjoyed your stay at The Grand and that our service met your expectations. If you plan to return to York, I highly recommend experiencing our fine dining restaurant, Legacy. It’s a perfect way to celebrate special moments with an exquisite tasting menu crafted from the best local ingredients. Please do get in touch if you decide to visit us again; I would be delighted to assist with your future stay. With my kindest regards, Noora Guest Relations

Dear Esteban, Thank you very much for your fantastic review! I am thrilled to hear that you enjoyed your stay at The Grand and that our service met your expectations. If you plan to return to York, I highly recommend experiencing our fin… Mostrar más

Querida Laura, ¡Muchas gracias por tu excelente reseña! Me alegra mucho saber que disfrutaste de tu estancia en The Grand y que nuestra ubicación, servicios y experiencia general cumplieron con tus expectativas. Si planeas visitar York nuevamente, me encantaría sugerirte que pruebes nuestro galardonado té de la tarde en The Rise. Es una forma encantadora de disfrutar de deliciosos manjares mientras te deleitas con los hermosos alrededores. Por favor, no dudes en avisarme si decides regresar; estaré más que feliz de ayudarte a que tu próxima estancia sea igual de placentera. Con mis más cordiales saludos, Noora Relaciones con los huéspedes

Querida Laura, ¡Muchas gracias por tu excelente reseña! Me alegra mucho saber que disfrutaste de tu estancia en The Grand y que nuestra ubicación, servicios y experiencia general cumplieron con tus expectativas. Si planeas visitar York nu… Mostrar más

Estimado Adrian, ¡Muchas gracias por tu excelente reseña! Me alegra mucho saber que todo estuvo a la altura de tus expectativas y que disfrutaste de tu estancia con nosotros. Esperamos poder darte la bienvenida nuevamente en tu próxima visita a York. Con mis mejores deseos, Phoebe Henson Guest Relations Executive The Grand, York

Estimado Adrian, ¡Muchas gracias por tu excelente reseña! Me alegra mucho saber que todo estuvo a la altura de tus expectativas y que disfrutaste de tu estancia con nosotros. Esperamos poder darte la bienvenida nuevamente en tu próxima vi… Mostrar más

Dear Mariano, Thank you for your delightful feedback following your recent stay at The Grand. I am thrilled to hear that you enjoyed our spacious and well-decorated rooms, the bathroom layout, and our spectacular breakfast. Your perfect scores across all categories are greatly appreciated. During your next visit, I recommend experiencing Legacy, our three AA Rosette-awarded restaurant. It offers an exceptional modern British and Yorkshire-inspired tasting menu that promises a memorable dining experience. Please feel free to contact me should you plan to return to York. I would be delighted to assist in making your next stay even more enjoyable. With my kindest regards, Phoebe Henson Guest Relations Executive Tel: +44(0)1904380038 | Email: yourstay@thegrandyork.co.uk

Dear Mariano, Thank you for your delightful feedback following your recent stay at The Grand. I am thrilled to hear that you enjoyed our spacious and well-decorated rooms, the bathroom layout, and our spectacular breakfast. Your perfect sc… Mostrar más

Dear Mariano, Thank you for your fantastic review! We are delighted to hear that you enjoyed your stay at The Grand and found the quality of our services to be exceptional and accessible. It's wonderful to know that everything met your expectations, including the comfort of the bed. During your next visit, you might enjoy exploring The Cookery School at The Grand. It offers a variety of classes suitable for all levels, providing a unique and enjoyable experience that could add an extra touch of fun to your stay. Should you plan to visit York again, please feel free to reach out. We would be happy to assist in making your next stay equally memorable. Kind regards, The Guest Relations Team The Grand, York

Dear Mariano, Thank you for your fantastic review! We are delighted to hear that you enjoyed your stay at The Grand and found the quality of our services to be exceptional and accessible. It's wonderful to know that everything met you… Mostrar más

Dear Gabriela, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you appreciated the beauty of our hotel, the spaciousness of your room, and various aspects of your stay, especially our staff, cleanliness, location, facilities, comfort, and value for money. However, we are truly sorry to learn that the room service food did not meet your expectations. This is certainly not the standard we strive for, and we apologise for any disappointment this may have caused. Rest assured, your comments will be shared with our culinary team and relevant heads of departments to ensure improvements are made. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future to provide you with an even better experience. With My Kindest Regards, Phoebe Henson Guest Relations Executive

Dear Gabriela, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you appreciated the beauty of our hotel, the spaciousness of your room, and various aspects of your stay,… Mostrar más

Dear Teresa, Thank you for sharing your experience following your recent stay at The Grand. We are pleased to hear that you enjoyed our convenient location, close to both the central station and central York, as well as the large and well-decorated room. We appreciate your feedback regarding the pillows and the bathtub height. Your comments are valuable and help us to continually improve the experience for our guests. On your next visit, you might enjoy dining at our fine dining restaurant, Legacy. It offers a modern British and Yorkshire-inspired tasting menu, perfect for celebrating special occasions or simply indulging in an exceptional culinary experience. Should you plan to return to York, please do not hesitate to contact us. We would be delighted to welcome you back for another enjoyable stay. Kind regards, The Guest Relations Team

Dear Teresa, Thank you for sharing your experience following your recent stay at The Grand. We are pleased to hear that you enjoyed our convenient location, close to both the central station and central York, as well as the large and well-… Mostrar más

Dear Laura, Thank you for your delightful review following your recent stay at The Grand. We are thrilled to hear that you enjoyed the historic charm of our building, found the pool to be a quiet retreat, and appreciated our ideal location in York. Your kind words about the team and the overall experience are truly appreciated. We strive to make every stay memorable, and it’s wonderful to know that The Grand is your favourite place in York. On your next visit, you might enjoy dining at our fine dining restaurant, Legacy, which offers a modern British and Yorkshire-inspired tasting menu. It’s the perfect way to celebrate special occasions or simply indulge in an exceptional culinary experience. We would be delighted to welcome you back for another memorable stay. With our kindest regards, The Guest Relations Team

Dear Laura, Thank you for your delightful review following your recent stay at The Grand. We are thrilled to hear that you enjoyed the historic charm of our building, found the pool to be a quiet retreat, and appreciated our ideal location… Mostrar más

Dear Marcelo Jose, Thank you for your outstanding review and for sharing your experience at The Grand. We are delighted to read that you enjoyed our location, cleanliness, facilities, and overall comfort. Your perfect scores across all categories are truly appreciated and will be shared with the team as a testament to their dedication and hard work. During your next visit, we highly recommend experiencing our fine dining restaurant, Legacy. Recently awarded three AA Rosettes, Legacy offers a modern British and Yorkshire-inspired tasting menu alongside an exceptional wine list, making it the perfect venue for celebrating any occasion. We look forward to welcoming you back again to our hotel soon. Kind regards, The Guest Services Team.

Dear Marcelo Jose, Thank you for your outstanding review and for sharing your experience at The Grand. We are delighted to read that you enjoyed our location, cleanliness, facilities, and overall comfort. Your perfect scores across all cat… Mostrar más

Dear Claudia, Thank you for your splendid review and for taking the time to share your experience from your recent stay at The Grand. It's wonderful to hear how much you enjoyed everything, from our Spa to our ideally located rooms and the breakfast you ranked among the best. Since you appreciated our Spa and the overall ambiance of The Grand, you might also enjoy experiencing Afternoon Tea at The Rise during your next visit. It's a delightful way to continue exploring the luxurious offerings of our hotel, with a stunning view over York. We eagerly anticipate your return. Please contact me directly when you plan your next trip; I would be delighted to assist in making your next stay as enjoyable as this one. With my kindest regards, The Guest Relations Team

Dear Claudia, Thank you for your splendid review and for taking the time to share your experience from your recent stay at The Grand. It's wonderful to hear how much you enjoyed everything, from our Spa to our ideally located rooms and… Mostrar más