Extremely slow lifts.

Great location. Very clean rooms.

Stayed in August 2025

We had a 4 person room. There were two double beds which are narrow and we would have liked to have wider beds (2 x queen or king)

Location is right in the middle of everything. Everything was within a walking distance. Good selection in breakfast

Stayed in August 2025

The room starting to show signs of ware eg. the headboards worn with people leaning back on them. The Air conditioning, because of the high ceiling the cleaners are unable to clean the accumulated dust above the vent. Maybe angel the vent down instead of up could sole this

Location wins hands down close to the Station, city centre and Castle The breakfast was excellent with plenty of choice, even had Haggis for breakfast The room was very nice and very comfortable The air-conditioning unit super quiet and worked extremely well. (Room 529)

Stayed in August 2025

Still under renovation.

Very clean room, excellent location, nice staff.

Stayed in August 2025

conversions work seemingly still ongoing; limited lift service

breakast, concierge

Stayed in August 2025

On arrival and seeing that the hotel was under renovations. Scaffoldings all outside the hotel and nothing was mentioned about this on the hotel websites. Maybe why we got the free room upgrade.

Staff were amazing 👏. Room upgrade on arrival was unexpected but very appreciated 👏.

Stayed in August 2025

Slightly slower room service. Due to upgrading work slight inconenience.

Staff is nice, they allowed me to keep the luggage. Rooms were very clean. due to upgrading work slight inconvenience. Overall very good stay.

Stayed in July 2025

Having only one way in/out, through the main entrance only, was a bit inconvenient as our room was as far from the main entrance as it could be.

The location, it was excellent.

Stayed in July 2025

Location very good, breakfast was good.

Stayed in July 2025

The soundproofing is a bit poor. I can hear people laughing and kids running at 5 AM.

The location was great, a 5-minute walk to the Royal Mile! Many local restaurants around. The room is comfortable and clean.

Stayed in June 2025

Many on-going renovations and the lifts were very slow

Room was super with a great view. The breakfast was exceptional with a very efficient staff.

Stayed in June 2025

Works being done - banging from 9am - squeaking floor (could hear those from floor above).

Very central - close to station - just easy to get around to anywhere you wanted to go.

Stayed in June 2025

As all city hotels, parking was complicated. There was also building work happening. And it seems check out time is an excuse for all guests to congregate at the reception desk at the same time, perhaps this could be looked ot, or check out before breakfast?

Newly renovated rooms were really spacious, clean and a pleasure to stay in.

Stayed in May 2025

Hotel had scaffolding and workers outside my window I was in the front room looking over the street!! Not good after a night out! But own fault really! But staff did say they start late finish early which they did from 8 till about 5 but noisy when getting to change but other than that should be out enjoying Edinburgh! Would stay again

Really good location very near the castle and plenty places to eat and drink highly recommended

Stayed in April 2025

Property is undergoing some work. Felt the room was a fair trek to get to which I know couldn’t be helped but took a bit of the experience away

We had a junior suite for the night. Very nice space and very clean and smart

Stayed in May 2025

The shower, only the half glass so water gets all over. The water pressure was ok. We kept asking for an additional towel and housekeeping kept taking them and not replacing them. Did not know of the construction going on in and around the hotel at time of booking

The breakfast was very good. A nice buffet with good choices and omletes from the kitchen if you would like. The room was spacious and the welcome chocoaltes were so sweet. Short walk to the train station and a 10 minute walk to so much.

Stayed in April 2025

The room, breakfast and staff were great, just a little bit of paint peeling in the bathroom architrave but that was minor

Stayed in May 2025

Nothing

Staff were professional and helpful. Room was very clean. Breakfast had a good selection of fresh food.

Stayed in April 2025

The breakfast was very poor: limited choice (no honey, just plain, thin yoghurt...), mediocre quality, and a line of 15-20 persons before the (too small) breakfast room.

Excellent location, spacious room and good beds.

Stayed in April 2025

Expect one person. Most of the reception staff is not friendly. Even when I show the booking.com confirmation, she told me you have booked through a third-party app. She repeated it several times. Then, another staff member comes and helps us. Even need to ask toothbrush. And very late room clening. Actually, this is below 4 star hotle. And hotle is under modification.

Location is very convenient. Easy access for every place.

Stayed in April 2025

Didn't like being charged £60 security deposit

Stayed in April 2025

Elevators extremely slow.

Room and Location. Breakfast was okay.

Stayed in April 2025

Great friendly staff. Proximity to the Royal Mile and main railway station. The place has the right “vibe”

Stayed in April 2025

Very good location at old town.

Stayed in April 2025