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  5. Reviews of The Carlton Hotel

Reviews of The Carlton Hotel

41-43 Berners Street, Ipswich, IP1 3LT, United Kingdom

#9 of 15 B&Bs and Inns in Ipswich

Guests' Choice

Review score

Based on 760 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.0

  • Location

    8.8

  • Facilities

    7.8

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 5 September 2025

    9.0
    Good value for money
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It’s always quite , sleep well considering it’s in the town . Free parking a bonus

    Stayed in September 2025

  • Reviewed: 29 August 2025

    8.0
    Great
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 2 nights

    n/a

    New mattress in my room, very comfy :)

    Stayed in August 2025

  • Reviewed: 29 August 2025

    7.0
    Good location and reasonably priced.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Narrow stairway to the 2nd floor

    Good location

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Good Location, Cosy Rooms, Welcoming Staff
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 17 nights
    • Submitted via mobile

    The staff was really accommodating with the requests.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    8.0
    The overall impression is good.
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 5 nights

    1. The trash has not been taken out even once in 5 days. 2. The curtain in the bathroom is dirty, needs to be replaced or washed.

    1. Location of the hotel. 2. Nice, helpful hosts. 3. Clean room. 4. Lots of pillows.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    7.0
    Basic and clean
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    Small room. Very early in the morning there was work being done outside the window.

    Clean, with all the basic staff you need for a short stay. Microwave was a plus. Very close to the center.

    Stayed in August 2025

  • Reviewed: 29 July 2025

    8.0
    Great value for money
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It’s central and very reasonable

    Stayed in July 2025

  • Reviewed: 28 July 2025

    9.0
    I will recommend this place, clean wise and money wise is good for staying.
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    Parking at the back of the property especially the entrance is very narrow.

    Breakfast was not included but they provided something to eat in the morning in your room.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    8.0
    Very good indeed
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to write home about..if i was nit picking the stairs up to my top floor room was a slight pain but that really is nit picking. I would heartily recommend

    Pleasantly surprised. Dont normally stay at small independent hotels but this was decent and im quite fussy.. the ensuite room was excellent value for money....it was clean, decent decor..not a miah mash of nonsenae that you often get at similar hotels. Will stay here again if im working in the area.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    9.0
    Clean and excellent location for the centre of Ipswich.
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I wasn’t very keen on the lock on the door, it was just a Yale lock. As a single female I prefer to be able to lock myself into a room with a bolt or extra lock.

    Really friendly host on reception. Pretty basic hotel but that’s what I’d expect for the price.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    8.0
    Clean, comfortable accommodation at a reasonable price
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, comfortable accommodation at a reasonable price. Welcoming and friendly staff. It's an older building so it does feel a bit dated but it's well run and I'd be happy to stay here again.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    Owner is really friendly and welcoming. Got plenty of rest and had a wonderful stay thanks to him! Free breakfast bag was provided, which is really sweet!

    Stayed in July 2025

  • Reviewed: 13 July 2025

    9.0
    Enjoyed my stay.
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Location near city center. Walking distance from train station.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    8.0
    Lovely little gem in Ipswich. No frills but very good value for money. Would definitely stay again.
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    Towel was a bit small. A bath mat for the floor would feel safer.

    Staff were very friendly and quick to respond to messages. Breakfast bag was a lovely touch. Fan was already on to cool the room when I arrived. Good value.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    8.0
    Great value for money in this convenient, friendly hotel
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights

    Nowhere to hang towels - a minor issue but a very easy fix. Decor and furnishings in the room are a bit tired - but perfectly clean and very acceptable for the price.

    Spacious, clean room, nice views, comfortable bed, decent shower, very friendly and helpful welcome at reception - free breakfast pack included (instant porridge, apple juice and a danish pastry), which was unexpected and a very kind gesture. Great location, easy short walk to centre and waterfront. Free parking. Fantastic value for money.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    9.0
    Warming and welcoming
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    The bed in the room I was staying in just needs checking. A slight issue to raise as everything else was exceptional for the price of the room.

    The host was excellent. I appreciated having access to a microwave, iron and fan without asking. And the breakfast pack up was a nice bonus!

    Stayed in July 2025

  • Reviewed: 9 July 2025

    9.0
    Very welcoming and helpful
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location

    Stayed in July 2025

  • Reviewed: 6 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom very dated, not a comfy bed

    In a good location for the city centre, free parking is a plus. The room was very clean.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    8.0
    Central, convientient & comfortable
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The extractor fan in the bathroom needed cleaning and there were a few hairs on the bathroom wall. The desk was a little battered but very minor details that could be easily rectified. It would also be nice to have a shampoo included as well as the bar of soap.

    Staff were very friendly on check in. The hotel is in a central location but quiet and with free parking which was a great bonus. Breakfast was included with porridge, juice and pain au chocolates in a little bag which was lovely. The room was comfortable and a fan had been included during the heat wave which was a godsend! Towels and a bar of soap included. Any additional items could be grabbed from a “help yourself” at reception. Would definitely stay again.

    Stayed in June 2025

  • Reviewed: 4 July 2025

    7.0
    Did the job
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Very very hot on the top floor, a fan was provided but on a hot day it seems to absorb the heat.

    A complimentary breakfast bag was a nice touch. Staff were helpful, we had an issue with the shower which was fixed the same day we reported it. Didn't come by car but there was some parking directly outside. Despite being a little tired it was all clean and tidy.

    Stayed in July 2025

  • Reviewed: 29 June 2025

    8.0
    Comfortable, friendly and convenient
    • Leisure trip
    • Family with young children
    • Superior Single Room
    • Stayed 2 nights

    The room was comfortable, the shower was excellent and easy to operate, the breakfast bag was an added bonus.

    Stayed in June 2025

  • Reviewed: 29 June 2025

    8.0
    Great for a Friday night At £45 for Two.
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Tricky shower. But worked great once had it was set right. Plus only a bar of soap each no complementary shower gels.

    Was clean and very reasonably priced for a Friday night. We where accommodated in a good size twin room on the second floor room [17] Plus free complimentary breakfast bags with porridge a pain au chocolat and small carton of juice.

    Stayed in June 2025

  • Reviewed: 27 June 2025

    8.0
    Great value, right in middle of Ipswich
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice clean helpful with early check in . Very good value for money

    Stayed in June 2025

  • Reviewed: 19 June 2025

    9.0
    Warm welcome by efficient staff to a clean, comfortable location close to city centre and lovely park.
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Traffic noisy early in the morning, but that’s expected in a central city location.

    Very conveniently located, parking on site and immaculately clean.

    Stayed in June 2025

Showing 1 – 25

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