Nothing

Perfect

Stayed in August 2025

Food was below average, would go outside hotel for food if was to stay there in future

Clean and pleasant staff throughout

Stayed in August 2025

Lovely hotel lounge, the pool area was really nice and there was a jacuzzi on the roof. Bed was very comfortable. Place was a lot fancier than I was expecting!

Stayed in August 2025

Nothing

Staff were lovely, time for people and smiling

Stayed in August 2025

The only small issue, was some very young bar lads, weren't good at pulling pints,

Hi all. Staff, hotel and location brilliant spot. Really enjoyed it.

Stayed in August 2025

I can't think of anything!

a lovely experience. Room large, clean and comfortable. Warm weather and I asked for a fan while checking in and it was delivered straight away. A really comfortable stay. Breakfast next day was organised and well fun and serving staff were friendly and helpful. Excellent service.

Stayed in August 2025

Location, value, service and facilities all excellent. Special mention to staff in leisure centre who were beyond helpful.

Stayed in August 2025

Need new hairdryers in the rooms. Would highly recommend taking your own.

The staff were brilliant. The room was worth the money. Breakfast was good.

Stayed in August 2025

Great

Stayed in August 2025

Nothing

All excellent

Stayed in August 2025

I loved the outdoor jacuzzi. Staff were so helpful and friendly.

Stayed in August 2025

There were no bottles of water even a jug of water in the fridge. Nearly died of thirst

It was clean and comfortable

Stayed in August 2025

Everything was great

Everything

Stayed in August 2025

Needs more parking spaces

Breakfast was amazing

Stayed in August 2025

Thought breakfast was included but it wasn't but I will make sure I'll make sure I book 📙 breakfast as part of stay next time

Had dinner there food lovely

Stayed in August 2025

Choice and variety on the restaurant menu could improve. More vegetables needed.

The pool was very clean and well appointed as well as the spa facilities. Staff were very polite.

Stayed in August 2025

Breakfast or dinner wasn't included in price

Breakfast wasn't included in price

Stayed in July 2025

Nothing

The staff are so friendly and remember you if you stayed before and it's so homely and it feels as if you are wrapped up with cuddles

Stayed in July 2025

Too early to check out noisy being at front of hotel

Beds were comfy rooms were big and spacious

Stayed in July 2025

Delicious!!!!!! irish sausage and bacon is wayyyy better than English sausage and bacon 😋

Stayed in July 2025

Great and central location

Stayed in July 2025

The only thing that went wrong was a couple of orders at the old mill restaurant. For dinner our order was incorrect and although the wait staff were very helpful about it, they also asked a lot of questions which was a little uncomfortable. Although we got a discount on the bill, we weren't overly happy with the experience and we ate elsewhere the next 2 nights. Then at breakfast, I was delivered a plate completely different to what I ordered and when I pointed this out, the wait staff were not bothered at all, just said that it was busy and they didn't check the order...

The majority of staff go out of their way to help - especially the reception and bar staff in the granary bar. Helpful, knowledgeable and welcoming. The reception staff offer advice on local things to do as well as practical advice for travelling around. The rooms are lovely and the housekeeping staff do a wonderful job of servicing them - even at short notice! The 3 nights we spent there were relaxed and enjoyable.

Stayed in July 2025

Breakfast was good but items on my plate were not cooked properly. Bacon was though and cold. Poached eggs not cooked enough as were the mushrooms

Comfortable large room and bed. Friendly staff. Clean and tidy throughout

Stayed in June 2025

My only slight criticism are the beds beside the pool, they are quite hard and uncomfortable to lie on, which is why I sat on the big chair! , could definitely do with a mattress on them

A beautiful hotel with very welcoming staff! Free parking at back of the hotel! Our room was at the front of the hotel, looking out over the canal, very spacious and well equipped, air conditioning, tea, coffee, hot chocolate and biscuits Wifi is strong throughout the hotel. A fridge with fresh milk and room to store soft drinks. In the corridor there's a fresh filtered water machine which is a lovely touch. The bathroom is large with an over bath shower with luxury shower gel/hand soap/ hand cream. In the wardrobe there are robes and slippers for use in the Spa which has a pool, relaxing beds beside it and very comfortable wicker " pod" chairs (i fell asleep in one for over an hour) Breakfast the next morning was very good, large array of continental dishes, breads and cereals and a choice of cooked breakfasts served by lovely staff.

Stayed in June 2025