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Reviews of Busta House Hotel

Busta, Brae, Shetland - Mainland, Busta, ZE2 9QN, United Kingdom

#1 of 1 hotels in Busta

Guests' Choice

Review score

Based on 153 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 20 August 2025

    9.0
    Perfect place to unwind
    • Leisure trip
    • Couple
    • Double room – Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Fabulous location, friendly staff, lovely room.

    Stayed in July 2025

  • Reviewed: 30 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very helpful and friendly staff, very good breakfast and evening meal, lovely room with great view

    Stayed in July 2025

  • Reviewed: 21 July 2025

    10
    Lovely place. Fantastic and helpful staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Relaxed and friendly

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Steps from the car park

    Lovely staff/ fabulous breakfast

    Stayed in June 2025

  • Reviewed: 13 July 2025

    8.0
    Special historic stay
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was quite small and stuffy, improved when windows opened and door was pinned back. Very thick and heavy duvets for July. Lots (and lots) of firedoors to struggle through with your luggage but part of the nature of the building. Thin walls and bangng doors led to a broken sleep.

    Felt privileged to be able to stay in such a beautiful historic haa. Setting amazing and lovely to see the trees in the grounds. Large and spacious communal rooms. Lovely staff. Good breakfast. We didn't need the full works but they were happy to accommodate us with porridge and poached eggs. Late check out at midday was a relief. Would recommend and return.

    Stayed in July 2025

  • Reviewed: 26 June 2025

    9.0
    Wish that I could have stayed longer!
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Beautiful house in a beautiful setting- everywhere there was something interesting to see. The staff were particularly good. The breakfast was so nicely presented as well as being delicious. I was working, but sitting for a pre-prandial drink in the Long Room was so relaxing that it felt as though I were on holiday for one night. The shower room was a wee bit claustrophobic, but I'm not going to put that as a "didn't like" because overall the room was very pretty and, more to the point, the shower was intuitive and worked well.

    Stayed in June 2025

  • Reviewed: 20 June 2025

    10
    A really lovely hotel, fascinating history and most helpful staff.
    • Leisure trip
    • Couple
    • Twin room – Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom was a bit cramped. It had excellent facilities, including a great shower, but was tight on space.

    Fantastic location and impressive garden space. The service was first rate and all staff went out of their way to help and advise. The lounge, in particular, was a wonderful space for pre-dinner drinks or quiet reading.

    Stayed in June 2025

  • Reviewed: 29 May 2025

    10
    A charming place with wonderful staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    We liked everything about this place!

    A charming historic building, with beautifully kept gardens, in a stunning setting with views across the voe. All of which pale into insignificance against the stellar performance of the staff here. These friendly and efficient people make this hotel a welcoming, comfortable and relaxing place to stay. The food is wholesome, delicious, served well and without fuss. You must try the scones!

    Stayed in May 2025

  • Reviewed: 27 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    All very good

    Stayed in May 2025

  • Reviewed: 14 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great hotel in great setting, the beds weren't the most comfortable and it's a bit tired in places, but the food is very tasty and generous, staff are friendly and knowledgeable about locally sourced food and drink. I wouldn't hesitate at booking this hotel again if visiting Shetland.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    10
    A lovely location and venue.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent staff. Breakfasts and dinners in the restaurant were also excellent with a good choice of dishes. Hotel quirky with interesting architecture. Room very comfortable.

    Stayed in May 2025

  • Reviewed: 2 May 2025

    10
    Lovely historic manor stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location and the historic home were top notch. The service and attentiveness were excellent. The rooms were comfortable and the bathroom was boutique modern. The restaurant dinner was very good and the breakfast was excellent.

    Stayed in May 2025

  • Reviewed: 16 April 2025

    10
    Lovely and homely
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Busta is a lovely quaint hotel in Shetland. The staff were lovely and accommodating, the bed was super comfortable and the sheets super soft. The loo was super clean too. Breakfast was included and for a small hotel in mainland Shetland I could not have asked for more. The main lounge was a treat for a bit of silent reading.

    Stayed in April 2025

  • Reviewed: 15 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    On the full breakfast, I felt sausages let it down, tasted cheap, they were ok, but nothing more , there is excellent butchers in Shetland who would have better sausages.

    Hadn't stayed for a while at busta, felt it had gone down hill a bit, but what a difference, was excellent, food was delicious.

    Stayed in April 2025

  • Reviewed: 5 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Large and comfortable bed, beautiful rooms. Staff were all lovely and attentive, allowed us to check in early. Excellent and varied breakfast and evening meals. Couldn't recommend more. Maybe not the best place for anyone with mobility issues however, as the bathroom is very small and getting into the bath/shower requires stepping over/around the toilet.

    Stayed in April 2025

  • Reviewed: 29 March 2025

    10
    Lovely hotel and team, very good stay all round.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing as it was up to standard.

    Excellent staff, very friendly and helpful. Food was excellent and had the best nights sleep.

    Stayed in March 2025

  • Reviewed: 18 February 2025

    9.0
    We would happily return!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Warm and friendly welcome

    Stayed in February 2025

  • Reviewed: 16 December 2024

    9.0
    Stayed on business but wish I'd had more time here! Will definitely be back!
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Nothing

    Lovely hotel with a superb restaurant. The staff were very friendly and welcoming

    Stayed in October 2024

  • Reviewed: 4 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double room – Garden View
    • Stayed 1 night
    • Submitted via mobile

    It was atmospheric, the room was lovely. We had a family room although we were just a couple, it was really nice though. The Long Room is a very nice place to have a drink before and/or after your meal, it would have been nicer if the fire had been on. The breakfast was amazing, the evening meal was fine I have eaten here before though and the evening meal was much better on that occasion. The staff, although young, were lovely and attentive, very polite.

    Stayed in November 2024

  • Reviewed: 13 October 2024

    9.0
    Super stay in historic location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Lovely renovation. Super breakfast and comfortable bedding. The staff were friendly and attentive. Every time we come, we see an improvement and we think the staff are doing a wonderful job.

    Stayed in October 2024

  • Reviewed: 29 September 2024

    9.0
    Lovely historic building in a great location.
    • Leisure trip
    • Couple
    • Double room – Garden View
    • Stayed 3 nights
    • Submitted via mobile

    The grounds really need some attention. Although our room had a sea view it was very limited due to the trees having been allowed to grow without pruning. It would be a glorious garden but it seems that there aren’t sufficient funds for maintenance.

    Breakfast was superb - especially the porridge and the smoked haddock with poached eggs. Lovely lounge area. Welcoming, friendly staff.

    Stayed in September 2024

  • Reviewed: 25 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very comfortable hotel, great lounge, lots of interesting features. Beautiful location

    Stayed in September 2024

  • Reviewed: 20 September 2024

    9.0
    A beautiful, historic house that was friendly and comfortable and welcoming.
    • Leisure trip
    • Group
    • Twin room – Garden View
    • Stayed 1 night
    • Submitted via mobile

    Larger ensuite

    Peaceful quiet location. Friendly staff. Great food

    Stayed in September 2024

  • Reviewed: 15 September 2024

    9.0
    Very enjoyable.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Slow wifi and confusing TV set up (we didn't need it)

    Good hotel with friendly staff and good food and good room

    Stayed in September 2024

Showing 1 – 25

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