Dirty old carpets that may never have been cleaned. Other than in the Apartment, all the TV channels are of one programme, episode after episode with dreadful breaks. They all seem to be sponsored by "Banijay". Whilst having few adverts is lovely, the repeated parts of the programmes quickly become unbearable. The Apartment has UK TV but little else. There is no equipment in the kitchen, the bed is even more uncomfortable than the ones in the rooms and there is no space to move. All the beds, we have tried, are horribly uncomfortable. The furniture is tatty at best, There are so many little things that never get done.

It is convenient. The staff are very nice

Stayed in June 2025

Dirty room. Dark, smelly, dirty floor, bathroom dated with soap leaking down the wall. Not nice at all

Not much

Stayed in June 2025

It is very basic, dated and run down. Not great on any front and did not feel particularly safe there.

Location to Gatwick hotel for quick stop over due to early flight.

Stayed in August 2025

I was disappointed with the toilet it didn't really flush. The shower had low pressure but that comes from an old building. curtains didn't cover the windows properly. The place just needs a good overhaul

Booked this hotel even after looking at reviews. I think some of the reviews were a little harsh. This hotel is cheap but it's basic and adaquit. Staff were friendly and beds were really comfy. Would come back again

Stayed in August 2025

It could have been better if they ask you what time you would like to have breakfast? and then do it the same time I would not mind waiting at least by the time they bring to you it would have been hot. Everything was self service for you to to on your own.The front entrance was not appealing ,ashtray and rubbish left on table was not clean or tidy up it was their the next day. The roof outside where you sit was dirty not clean ,Front entrance should be inviting.

The only thing I like was the hotel it self was quiet.But room was opposite on a main road so was very noisy at night.The room needed more up to dated , windows need cleaning, T.V was a problem could not access it properly.The price for room I thought it included breakfast but did not .The first morning we had to pay for breakfast which was £10.00 each , BREAKFAST TIME was 6.30am till 10.30am .We had breakfast by after 9.am .IT was cold to make coffee was cold everything was prepare before in hand so everything was cold had to access everything on our own.We did not do breakfast again, and what we had was not worth £10.00 each .Not all staff was friendly and helpful.

Stayed in August 2025

very old, uncomfortable hotel, need to be renovated, also inside of the hotel a huge, long corridors and approx 15 doors that you have to open and close to get to your room.

collation, when you btraaveling to Dover from WMidlans

Stayed in August 2025

No tv remote. Staff unable to give us a working one. Couldn't turn town rail off which left room very hot and uncomfortable. Trying to a take a shower was more trouble than it was worth. Beds need updating

Staff were friendly and welcoming

Stayed in August 2025

Water pressure was very low, Bed was broken, Internet didnt connect as room was right down the end of building, very loud an alot of banging

Stayed in August 2025

There are a great many little things that need repair and the property is very dated. The beds are very uncomfortable. The main thing that we don't like about the hotel, is that the Restaurant, effectively does not exist. There are function rooms of course. Weddings etc are catered for. Despite our extended stay though, we have yet to find the restaurant open to it's guests and the menu is Romanian food only. There are many weddings at the weekends but again these seem to be for the Romanian community only. Whilst Romanian food may be wonderful, we have little chance of finding out whilst we are here. We had hoped that, if not an Indian Menu, then perhaps a more cosmopolitan approach to the menu and access to the restaurant. The Bar also seems only ever to be open when there is a Romanian wedding. We feel that opportunities are being missed here. Guests at the Hotel are required to order in or eat out.

The Balcony was great. Being able to get outside without leaving the room, is a huge benefit. Tea and coffee in the room is good. The staff made our extended stay, easier than expected.

Stayed in August 2025

Room was dirty, dated and full of moths and other insects. Bathroom floor had hole in it.

Location and on site parking

Stayed in August 2025

Very tired and dated hotel. On arrival, we were told that our room had mould and asked if we were happy to stay in it. We said that we would rather not stay in a mouldy room, so after a long discussion between 2 members of staff about whether another room was free or already booked, we were given an alternative room. The bathroom smelled damp / mouldy, and the light fitting was covered in mould. The bathroom window handles looked ready to fall off, and there was grout missing around the tiles of the bathroom floor. The water pressure was extremely low, making it impossible to have a shower, and the toilet was very difficult to flush. The bedroom was a very good size and I imagine quite nice in the 70s or 80s when it was last decorated. The room did not feel very clean, and we found hairs in one of the beds. The patio door didn't lock and lead to a very unsafe looking balcony, which wrapped around the room and over a bridge into woods. Because of this, the room didn't feel particularly safe or secure. The overall look and feeling of the hotel was similar to a low budget horror film, giving a slightly uneasy feeling and wondering if we would wake up the next morning. On a positive note, the staff were very friendly and the price was cheap. I guess you get what you pay for and shouldn't expect too much from a budget hotel. Although basic cleanliness should come as standard, regardless of cost.

The price.

Stayed in August 2025

Bathroom towel was dirty with orange marks on (not a stain just not clean). You could feel the springs in the bed.

Room was big enough, tv and coffee making facilities.

Stayed in August 2025

1. The bar wasn’t available the Thursday evening I was there. I was told it is usually open, not just this particular evening! 2. The restaurant was also closed this evening. Of course, their advert doesn’t say “the bar and restaurant are unlikely to be open when you come to stay.” 3. The TV didn’t work. I couldn’t get any channels at all. 4. The traffic noise could easily be heard through the windows. 5. The water pressure of the shower was so low, it was simply pathetic. 6. When I asked the receptionist about roadworks signs for “Road Ahead Closed” she said “I don’t know anything around here.” Not the kind of help I expect from a hotel receptionist.

The bedroom was fairly large and my room #18 wasn’t up/down too many stairs. I was able to check-in at 1:45pm.

Stayed in July 2025

Dated, no facilities it’s just somewhere you can sleep, and tatty decor

Easy to get to and good parking

Stayed in July 2025

Nothing. Decided not to stay

The staff were fantastic and couldn't have been more helpful

Stayed in July 2025

Room Locks would not work Air Con filters blew black matter over the beds Showers did not work / leaked

Stayed in June 2025

Room was dated. Had mould, i was unable to switch bathroom light , room had broken switch to bathroom and heated towel rail

The house looks good from the out side

Stayed in July 2025

Bed was tiny for 2 people. Only 1 towel in the room though it was booked for 2 people. Towels were very small

Location was perfect for what we needed. Reception staff were great.

Stayed in July 2025

There was no bar facility, despite saying bar open until 10pm, we asked if it was possible to get a drink at 8pm and was said no. The rooms were not serviced at all and had to ask twice for fresh towels , eventually getting them myself from reception.

Its location was very good, and for the area very reasonably priced.

Stayed in July 2025

The options for food and cleanliness. The room was full of damp and mould. It didn’t feel clean at all.

Didn’t have breakfast as we checked out at 3am

Stayed in July 2025

Bed too small, room felt cramped

Location

Stayed in July 2025

The upper floor rooms were hot, the ac didn’t work, and you couldn’t leave the balcony door open to cool off because people were smoking on the first floor. The place is a little rundown. The rooms need a microwave and mini fridge.

The prices were good. Affordable.

Stayed in July 2025

The self check in system, however we only booked several hours before . So we were literally in the reception when we were receiving emails about checking in

Location was good as we were travelling down to Folkestone. Room was clean, light and airy Bed was very comfortable. The room was large which was great for us and all of our motorbike gear . A little dated but nevertheless, for what we needed it was ideal .

Stayed in June 2025

They wouldn't lend me a glass from the bar (which was shut) I very much got the impression she couldn't be bothered.

Easy to find. The room was fine. The price was nice and low, and ⁹there were no issues with noise or hygiene.

Stayed in April 2025