Nothing

Decor and location

Stayed in August 2025

The parking could be difficult as I always thought the carpark outside belonged to the hotel, but apparently not. Having said that I always did get a space, and there are also spaces on the small road outside.

A vast improvement than previous years, the hotel has been renovated and it is amazing. A complete change and it’s now buzzing with people and happy staff. My room was small but cosy (a large single bed) but had everything you needed, with some nice touches. Located by the Cathedral and a 5/10 minute walk into town. A peaceful location as not in the centre of town.

Stayed in September 2025

No air con and windows didn’t open , there was a large fan in the room though

Classy

Stayed in August 2025

Bed was too hard. I have no idea why some hotels think hard beds are a thing, when it’s support you need across your whole body. Instead you just get pressure points in your hips, knees and shoulders

Superior room was average size but had a large bathroom

Stayed in August 2025

Wonderful stay!

Stayed in August 2025

Brought wrong breakfast, took a while to sort it out, then the poached eggs were hard boiled.

Lovely building, spectacular dining room, great views, friendly helpful staff.

Stayed in August 2025

The creaking floorboards in the room above us in the early hours of the morning.

The location, decor and value for money.

Stayed in August 2025

Beautiful hotel, friendly staff and very good value.

Stayed in August 2025

It's an old building so you could hear people walking about in the room above, but didn't feel this detracted from the stay. If this is likely to bother you, perhaps ask for a room on 2nd floor.

Beautiful hotel and in a great location. 5 min walk into town. We came to do Parkrun which is just over 5 min walk too. Our room and bathroom was modern and clean. Would definitely recommend staying here.

Stayed in August 2025

We were above reception & the constant banging of one of the doors was horrendous. All the floor boards were extremely creaky so was awake all night from people in surrounding rooms

The hotel decor was absolutely beautiful

Stayed in August 2025

Minor improvement will take the hotel to the next level. Requires car parking for guests staying in the hotel, a few more vegetarian options in the menu, and room cleaning service needs some improvement.

Best location, nice ambience of the restaurant/bar, outdoor for relaxing and friendly staff.

Stayed in August 2025

We were next to the laundry facility room, which was noisy in the morning

Great choice of breakfast

Stayed in August 2025

Lift would have helped I was on the top floor with a heavy bag

The views, the staff, the decor, the garden and terrace.

Stayed in August 2025

I can’t praise this hotel enough. Beautiful decor, exceptionally clean and friendly staff all in the fabulous setting of the Brecon Beacons.

Stayed in August 2025

Fantastic room, fantastic hotel. Lovely setting in a great town

Stayed in August 2025

Went August room was very warm

Fabulous views, able to park easily and hotel has been refurbished to a high standard

Stayed in August 2025

My bedroom on 2nd floor was very small... and stuffy at night.. it was well appointed... but just small and tented to be hot when sunny.

Lovely well furnished common rooms ... dining room, lounge and garden. Great breakfast. Helpful staff. Good location. Easy short walk into the town. Lovely views of Brecon Beacons

Stayed in August 2025

The only criticism was the noise of people walking around from the room above…it kept us awake for a long time one night!!

Location staff room clean

Stayed in August 2025

We had a very pleasant stay, the only downside was our bedroom which was very very small, if we had had a better room our stay would have been perfect, bit disappointing as had rung beforehand to check on accommodation.

Beautifully refurbished, food was very good and staff very helpful and friendly

Stayed in August 2025

Sun terrace needed more shades as not enough and the weather was very very hot. I felt the cleanliness of the outside tables could have been better , as tables not cleared or wiped down, so we sat at dirty tables. I felt for the price breakfast would have been included not an additional £15 per person , but of a shock. Please make sure gluten free bread is toasted fully.

The room was lovely and the bed comfortable. The restaurant catered for my wife who was coeliac which was excellent for her and appreciated by myself. Beautiful location and lovely hotel.

Stayed in August 2025

There was one window in the roof we couldn't close which made the room a little cold for our baby. Also the room did not have a baby bath which would have been a nice extra (as there was only a shower). I think this could be included when you pay for the cot - there was however a little duck which was a nice touch.

We had a fantastic stay. The staff were wonderful and we ate in the restaurant and the food was delicious, service great too. Room was very clean and lots of nice extras such as a coffee machine and toiletries. Views are exceptional and the updated decor is very nice. Our room was a family room (so not in the main property) and it was lovely and quiet.

Stayed in August 2025

Need to book food in advance - however staff very accommodating and did find a slot for us on a busy night

As a group of 3 we were able to be accommodated in a family room - very comfortable. Excellent food for breakfast and evening room

Stayed in August 2025

The room had an excellent view but it did overlook the outside bar so rather noisy at bedtime. Would have liked a room nearer to the main exit. When travelling with a dog, you do need to go out and in more frequently.

Public rooms are very spacious and there is plenty of options for a place to have a drink or to have a meal so you can avoid the noisy spaces.

Stayed in August 2025

With two upper levels of bedrooms, this hotel desperately needs a lift, especially for older clients. It doesn’t have one. The car park is too small for the number of guests. Concierge service was non-existent, which for this standard of hotel is a serious oversight. We needed help to get our suitcases up to our second floor room (no lift), and this was not offered. I had to ask at Reception, and then a member of the bar staff had to be called to help me (he was delightful- Henry). There was no guidance given by the lady on Reception as to where we could park our car elsewhere (I was told that once the functions had finished there would be room, but guests were competing for spaces even after this). The nearest alternative parking was in a Pay and Display car park down a steep hill. The beams in the second floor room were too low for us two tallies, and we banged our heads twice. There needs to be warning about this on booking so people can request a first floor room if they are tall. There is very little choice of food at the hotel for people on a gluten free diet. Other hotels can do it, so there is no excuse for this.

Fantastic location, superb views, very close to town, but quiet. Very comfortable bed, well appointed room and bathroom. Very friendly and helpful staff on the whole.

Stayed in August 2025