Reviews of Grand Hotel Blackpool 4 stars
North Promenade, Blackpool, FY1 2JQ, United Kingdom
#187 of 246 hotels in Blackpool
Guests' ChoiceReview score
Based on 11305 hotel reviews
6.7Score breakdown
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Cleanliness
7.1
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Comfort
7.1
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Location
8.0
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Facilities
7.1
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Staff
7.9
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Value for money
7.2
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Free WiFi
8.1
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Reviewed: 6 September 2025
Shahryar
United Kingdom7 reviews2 helpful votes8.0“Very nice”- • Leisure trip
- • Family with young children
- • Large Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Gr8
Gr8
Stayed in August 2025
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Reviewed: 6 September 2025
Elizabeth
United Kingdom12 reviews8.0“Nice quite hotel”- • Leisure trip
- • Couple
- • Double Room with Partial Sea View
- • Stayed 2 nights
- • Submitted via mobile
The space and car parking
Had a problem with bed in room 332 went to reception next day sorted it out and they up rated our new room with out any extra charge could not of thanked them enough lovely two ladies on the reception desk nothing was any problem to them and would go back to this hotel
Stayed in September 2025
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Reviewed: 5 September 2025
John
United Kingdom28 reviews8.0“A pleasant stay in a convenient location”- • Leisure trip
- • Couple
- • Double Room with Partial Sea View
- • Stayed 2 nights
- • Submitted via mobile
Unfortunately the bathroom was a bit small. The furniture was old and windows needed a clean but it wasn't a problem.
We were busy every day working on a project and the hotel was in a handy location and nice to come back to in the evening. It has a grand feel walking into the large reception room with lots of sofas. We had a very large bed which was very clean and comfortable. The staff couldn't have been more friendly and helpful.
Stayed in September 2025
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Reviewed: 5 September 2025
Cooper
United Kingdom8 reviews8.0Very good- • Leisure trip
- • Couple
- • Executive Double Room with Sea View
- • Stayed 1 night
- • Submitted via mobile
The bed was very comfortable and the view was lovely
Stayed in September 2025
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Reviewed: 4 September 2025
Darren
United Kingdom2 reviews8.0“Really excellent seaside hotel, could do with a touch up here and there, but for £45 what do you expect?”- • Leisure trip
- • Family with young children
- • Twin Room with Partial Sea View
- • Stayed 1 night
- • Submitted via mobile
Our fridge was a little bit mucky with the previous guests apple juice or something else sticky on the inside, there were some bits and pieces we did notice like the furniture in the room looking a little bit grotty and stained, the drawers were a bit hard to open and close. Breakfast was NOT nice and at approximately £20 for me and my daughter absolutely not worth it. But the rest of it was excellent.
Location was excellent, all the main lobbies seemed clean and it smelled really nice. Facilities were all fantastic, the staff were really friendly, car parking was ample and secure. Had a fridge in our room which was excellent, had an iron and ironing board, safe etc. Basically all the amenities a Hilton/former Hilton would have. Everything worked really well.
Stayed in September 2025
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Reviewed: 4 September 2025
Kayleigh
United Kingdom2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Large Twin Room
- • Stayed 1 night
- • Submitted via mobile
The beds were terrible, so uncomfortable and noisy when u move
Hotel was great and clean
Stayed in August 2025
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Reviewed: 4 September 2025
Dawn
United Kingdom7 reviews8.0Very good- • Leisure trip
- • Couple
- • Double or Twin Room with Partial Sea View
- • Stayed 1 night
- • Submitted via mobile
Clean comfortable. Staff very helpful
Stayed in July 2025
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Reviewed: 3 September 2025
Elaine
United Kingdom3 reviews6.0Pleasant- • Couple
- • Double Room with Partial Sea View
- • Stayed 1 night
- • Submitted via mobile
Breakfast Pool Shouldn't have to pay extra
Comfortable beds
Stayed in August 2025
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Reviewed: 3 September 2025
Paul
United Kingdom4 reviews7.0“Value for money.”- • Leisure trip
- • Family with young children
- • Large Twin Room
- • Stayed 1 night
- • Submitted via mobile
Could have been a bit more staffed.
The pool and the gym facilities were great.
Stayed in August 2025
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Reviewed: 3 September 2025
Sawraj
United Kingdom35 reviews3 helpful votes6.0Pleasant- • Couple
- • Double Room with Partial Sea View
- • Stayed 1 night
- • Submitted via mobile
We was tired from night and rang the reception in the morning and asked them if I can do late checkout i get a reply "you need to come at reception to pay £15 for 12 o clock checkout i said can I not pay when I am about leave the lady replied to me in a rude way sorry every one says but dont pay after checkout .I understand you have bad experience with some customers but working in hotel business you shouldn't be judging everyone the same and could have replied with better answer.Very unprofessional and weird I say the lady .Overall the stay was perfect
Location,and bed was comfy good value for money
Stayed in September 2025
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Reviewed: 2 September 2025
Pascoe
United Kingdom1 review6.0Pleasant- • Leisure trip
- • Couple
- • Double Room with Partial Sea View
- • Stayed 1 night
- • Submitted via mobile
The bed wasn't comfortable and creaky
Stayed in August 2025
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Reviewed: 2 September 2025
Darren
United Kingdom1 review8.0“things were good.until ready to pack.then found out my trainers had gone..they were new stil.in box”- • Leisure trip
- • Family with young children
- • Family Room with Sea View
- • Stayed 2 nights
- • Submitted via mobile
myself & my daughters had breakfast in a cafe.so we didn't have to get up to early.
Stayed in August 2025
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Reviewed: 2 September 2025
Samantha
United Kingdom1 review6.0“Lovely polite staff who obviously work hard. Pleasant hotel, good value for money.”- • Leisure trip
- • Family with young children
- • Double or Twin Room with Partial Sea View
- • Stayed 1 night
- • Submitted via mobile
The room was booked for 2 people but there was only 1 towel in the room. When I phoned reception I had to go down and collect the towel myself. We were not made aware that we needed to book a slot for the pool until we went to use it. It would be better if it was part of the information in the room and you were able to phone to book a slot rather than go down to book it.
The reception area was lovely and posh. There were a number of lifts. There were leisure facilities. The breakfast was very nice.
Stayed in August 2025
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Reviewed: 1 September 2025
Laura
United Kingdom26 reviews2 helpful votes7.0“Clean and functional by Blackpool standards”- • Leisure trip
- • Family with young children
- • Standard Family Room
- • Stayed 1 night
- • Submitted via mobile
It looked old and abit depressing
It was clean
Stayed in August 2025
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Reviewed: 1 September 2025
Lewis
United Kingdom5 reviews6.0“Decent enough for a one night stop over for a night out”- • Leisure trip
- • Couple
- • Double or Twin Room with Partial Sea View
- • Stayed 1 night
- • Submitted via mobile
The first receptionist I spoke to on check in was very rude and not friendly at all
Easy for access
Stayed in August 2025
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Reviewed: 31 August 2025
Darten
United Kingdom3 reviews7.0“Hotel was good. Staff not the best.”- • Leisure trip
- • Couple
- • Double or Twin Room with Partial Sea View
- • Stayed 1 night
- • Submitted via mobile
Check in. Was told as it’s the weekend it’s 4pm check in. But says 3pm online. 4pm is far to late. Also had no towels in room. Wife seen the housekeeping lady on the floor and asked for towels. She was told she couldn’t have any as she needed them and to go to laundry or reception. My wife took some anyway.
Hotel was nice. Great pool and food.
Stayed in August 2025
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Reviewed: 31 August 2025
Tanya
United Kingdom2 reviews8.0“We love coming here it's sooo nice my kids say it's posh”- • Leisure trip
- • Family with young children
- • Standard Family Room
- • Stayed 1 night
- • Submitted via mobile
The kids pull out beds could be better when my kids laid down on it,it went down to the the floor nearly I ask my kids was it comfy they said no but the covers and the cushions was nice 🙂 But the double bed what we slept in was amazing so comfy 10 out of 10 And a 4 out of 10 for the pull out bed but still really nice room x
Stayed in August 2025
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Reviewed: 31 August 2025
Dannii
United Kingdom3 reviews7.0Good- • Leisure trip
- • Couple
- • Twin Room with Partial Sea View
- • Stayed 2 nights
- • Submitted via mobile
Broken window
Very clean
Stayed in August 2025
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Reviewed: 30 August 2025
Neiko
United Kingdom3 reviews6.0“Valuable pleasant stay for parents with a night away from the kids.”- • Leisure trip
- • Couple
- • Double Room with Partial Sea View
- • Stayed 1 night
- • Submitted via mobile
Unfortunately there was hair in the bath of our room The curtains wasn’t blackout curtains
Great location Good parking Great staff Good facilities
Stayed in August 2025
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Reviewed: 30 August 2025
Racquel
United Kingdom8 reviews2 helpful votes8.0“Good base but slightly expensive for decor of rooms”- • Leisure trip
- • Family with young children
- • Large Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Dated rooms and despite informing them that my mum was disabled we had a very long walk to the hotel room on the 7th floor Swimming pool cold
Great staff very helpful
Stayed in August 2025
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Reviewed: 30 August 2025
Pamela
United Kingdom11 reviews7.0“OK”- • Leisure trip
- • Family with young children
- • Large Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Better beds and Aircon
Fine
Stayed in August 2025
-
Reviewed: 30 August 2025
Fletcher
United Kingdom1 review8.0Very good- • Leisure trip
- • Couple
- • Double Room with Partial Sea View
- • Stayed 3 nights
- • Submitted via mobile
The location
Stayed in August 2025
-
Reviewed: 30 August 2025
Big
United Kingdom30 reviews7.0“Big hotel in Blackpool.”- • Leisure trip
- • Couple
- • Double or Twin Room with Partial Sea View
- • Stayed 4 nights
- • Submitted via mobile
Not much information about the leisure club. The windows are filthy and it makes the weather dull all the time. One lift was out of order for the stay we were there. The doors like to have a good squeak when open and closed.
It's a nice big hotel that has a short set of entertainment during the evening. Big car park.
Stayed in August 2025
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Reviewed: 29 August 2025
Debbie
United Kingdom8 reviews7.0“Nice hotel, noisy residents, take ear plugs”- • Couple
- • Double or Twin Room with Partial Sea View
- • Stayed 1 night
- • Submitted via mobile
Very noisy, can hear rooms next door tvs, music people shouting , partying and kids slamming doors till early hours , do think security should do regular walks round to quieten it down, tried ringing reception and no one picked up went down to reception and they were really nice and came up about 1.30 and sorted the people partying on our corridoor, not the hotels fault, hotel was packed full of massive familys so surprised their wasn't more complaints.
Comfy beds, nice location, nice veiw from room, nice staff,
Stayed in August 2025
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