Rooms were dark and dirty

Rooms we were given were awful, we had to pay extra and upgrade to a suite

Stayed in June 2025

Rooms are a little dated & in need of some TLC.

On site car park, helpful Receptionist & Bar Tender .

Stayed in September 2025

Quite scruffy, the blinds in our room where lopsided and one corner down, the wraps around divan bases looked half arsed, the throws on our beds looked very worn, the duvet cover was ripped so a corner poked out, I found this out a little late in the evening so didn't report this to reception, all the issues I had with this place are very fixable, carpets worn in some areas of hotel and paintwork needs updating but this did not bother me as much as the little details in my room. For the price paid I expected better.

Easy check in, friendly but not overbearing, breakfast is good. The place feels clean.

Stayed in August 2025

Cobwebs in room It didn't spoil our stay just don't like cobwebs. To be fair you have very high ceilings in all the rooms.

The staff are all so helpful & professional. Well done 👏 ✔️ The breakfast was amazing 👏 5 stars 🌟 The rooms are very comfortable. Free parking

Stayed in August 2025

Our bed was far too soft for us .

Brilliant location with parking , welcoming staff .

Stayed in August 2025

Unfortunately we were shocked at the price of breakfast. It cost £41 for two adults and a toddler. The cooked breakfast was nice, but so small. My toddler had scrambled egg on toast and enjoyed it, but for £9 it was overpriced. I truly regret deciding to have breakfast here - we should have walked to a cafe.

The location is superb. Free parking is a bonus and we managed to get parked without any problems, with a choice of spaces. The staff were so friendly and helpful. The hotel was clean & the room was spacious, modern and very clean.

Stayed in August 2025

The bathroom wasn't clean, the bath taps had scum marks at base of taps! Bath was marked

Grand welcoming great location

Stayed in August 2025

Some area were in need of updating specifically the shower as the taps had been patched up and sealant was messy and unsightly. Breakfast nice but too expensive

Spacious and light bar area, always tables available. Staff very helpful and pleasant. Good choice of bar food . Dogs welcomed

Stayed in August 2025

Good value hotel.

Stayed in August 2025

Front of House is very impressive, rooms and walkways to the rooms seem tired

Didn't take any meals at the property

Stayed in August 2025

The pizza we had on the first night.

They upgraded our room free of charge to one with a walk in shower due to my disability. Clean and comfortable room. Fabulous bed! Friendly and helpful staff. Good food. Great location

Stayed in August 2025

Room wasn't as clean as I expected

The lady on reception with a southern accent was amazing !!! Went out of her way to help me with my pram so I didn't have to take too and down the stairs

Stayed in August 2025

Service at breakfast - one morning we were presented with wrong cooked meals and another morning had to wait 20 minutes for our order to be taken. One waiter in particular was off-hand and unfriendly. The rear half of the restaurant has a low ceiling with a dark wood feature fixed to it so it's very gloomy and depressing. Sea-view bedroom decorations were bodged -up jobs with plaster dropping down from scruffy ceiling. Also, next room's bathroom was directly behind our bed-head. and we could hear everything - not good planning.

Position, view from room, car parking

Stayed in August 2025

The staff were so hardworking and pleasant

Stayed in August 2025

No decaf coffee or tea available in dining rooms. Only instant coffee. This is disappointing

Lovely room with comfortable bed. But pillows were not at all comfortable. Over bath shower and good facilities

Stayed in August 2025

The room was clean, the bed comfortable but unfortunately our room was at the back of the hotel but adequate for a two night stay for visiting the Lytham 1940's weekend experience. Continental breakfast very good.

Stayed in August 2025

Nothing

Great food excellent service,lovely room

Stayed in August 2025

Place for wash bags in bathroom. Also somewhere to hang towels in bathroom e.g. hooks!

Staff excellent. Food excellent.

Stayed in August 2025

Our bath looked tired and stained, which was sad as the rest of the bathroom wasn't bad at all. The view outside our window in room 122 was poor. There was scaffolding and what looked like the back of the building where no effort was made to make the view pleasant. But other than that, it was a nice stay.

Nice bar prices and bar area, nice restaurant area and nice seating outside with cushions on every chair. Most of the staff were nice and accommodating. The room was generally nice with everything in it you need. We parked up relatively easily, considering it was on a first come, first served basis and unlike some hotels parking was free.

Stayed in August 2025

Nothing to not like. Very pleasant lovely staff good time hope to return.

From start to finish very enjoyable and relaxing Thank you.

Stayed in August 2025

No accessible rooms

Great position

Stayed in August 2025

Leaking shower. Sink plug hole filled with public hair enough to block the drainage Scaffolding blocking the window no air to circulate. Sweat box

Looks lovely and modern.

Stayed in August 2025

We stayed in the Fairhaven suite. Two lovely rooms. Walk in shower comfortable beds. Tea coffee milk and biscuits replaced each day, also a small fridge in the room. Great view over the beach. Great choice of breakfast.

Stayed in August 2025

The towel radiator was on full blast when we arrived - we told reception when we checked in and was told housekeeping had left - we were told someone would come to sort it - when we left for dinner at 6 nobody had been so we told reception again - they said it was on the list - when we returned at 10pm it still hadn’t been sorted - it was a very hot day and this made the room even hotter and where the single beds were uncomfortable to sleep in we wasn’t informed it could not be sorted or it just hadn’t been done we wasn’t sure which one it was.

Lovely place and great location

Stayed in August 2025