Parking in the area can be tricky, it's a busy street. There is a car park behind the hotel but full when we arrived. Ask the reception staff for a parking disc to display on car and you can park anywhere on the street.

Ideal location to explore the lovely town of Hexham on our return trip from Newcastle ferry port. Across the road from the victorian park and Hexham Abbey. Enjoyed having drinks outside under the heated canopy next to the bar. Love the hotel decor and funky wallpapers. Our room was very comfortable and tastefully decorated with a safe box, fresh water and tea/biscuits. Modern plush shower room with quality toiletries. Dinner at hotel was first class, delicious and well presented. Excellent service from evening restaurant staff and breakfast was efficiently managed. Recommend pay the extra and include breakfast at time of booking. Loved our stay and couldn't fault it.

Stayed in August 2025

Nothing. It was all great.

Fab location central to everything. Easy to find and very welcoming. We were lucky enough to get parking in the hotel car park which was a plus. The room was quiet, very clean and very comfortable.

Stayed in September 2025

Nothing really, all good. En-suite could have been bit bigger

Buzzing, great atmosphere . Friendly staff

Stayed in August 2025

All good

Lovely room, good and interesting food in the evening and breakfast. Nice ambiance with the public frontage when the windows open. Friendly efficient staff. Car park is nice to have in such a central location.

Stayed in August 2025

Nothing really - just more sachets of coffee in the room but was great!

The staff were excellent. Rooms very spacious and clean. Excellent shower

Stayed in August 2025

Very friendly staff amazing food in restaurant. Room immaculate and lovely terrace

Stayed in August 2025

Nothing. Ignore any negative comments from others about the music nearby on the weekend we stayed, it was barely audible in our room and finished at 11:00 sharp. One miserable person in reception was moaning and trying to extort a refund! Most guests seemed to be enjoying themselves having a drink on the terrace in front of the hotel and soaking it all in. Our room was ultra quiet during the night, amazing for a city centre hotel in a period building, no funny noises from plumbing, lifts etc

Traditional hotel in Hexham town centre, opposite the park. Modern comfortable ensuite room and excellent breakfast, with freshly cooked choices on the menu as well as a good buffet. Very efficiently run by young, cheerful team. Free parking opposite the front door with a parking disc

Stayed in August 2025

Nothing

Clean, friendly staff, good location, excellent food, parking on site. All good.

Stayed in August 2025

Great location, beautifully appointed room, excellent cuisine. The beating heart of Hexham.

Stayed in August 2025

Parking was tight, both into the car park and the parking 'space'.

Lovely location, great room with big bathroom. They catered for my vegan husband (about which we had previously notified them) for an evening meal and breakfast.

Stayed in August 2025

An extra nights stay 1st glass hotel

Cooked to order and very tasty

Stayed in July 2025

Beautiful nice style hotel. Beautiful and comfortable room with amenities. Lovely breakfast and helpful staff. Excellent location. Would return

Stayed in August 2025

Was quite loud on the Saturday night when we were eating. Expected as it was busy!

Great location. Lots of independant shops, bars, pubs and the abbey within a 2 minute walk. Staff were very helpful and couldnt do enough for us. Roger is the man 👍

Stayed in August 2025

breakfast expensive

Stayed in August 2025

The staff were lovely - very helpful, professional and friendly. The room was comfortable and quiet and the location is excellent - very central and close to lots of local attractions. The food was delicious.

Stayed in August 2025

Breakfast and dinner were both very good. We had a lovely room at the front of the hotel on the third floor.

Stayed in August 2025

Parking

The very friendly and helpful staff. Great food and great service.

Stayed in August 2025

Nothing significant, the lack of a private car park was a little concerning (leaving car on a main road at the front of the hotel) but staff helped with parking permits.

Large, comfortable, quiet room. Very conveniently located. Staff friendly and helpful.

Stayed in August 2025

Nice relaxed vibe in a very pleasant building. Superior room was a good size and very quiet. Lovely place to have a drink when the front windows are open.

Stayed in August 2025

Reception a bit too curt on arrival so no info on room cleaning, nor in room.

Great breakfast and dinner was a pleasant delight. Oysters on menu good even though pricey

Stayed in July 2025

Nothing we didn’t like about the hotel

This is a lovely hotel in a good area for exploring Northumberland , the bedroom and bathroom are modern and very clean

Stayed in August 2025

Would have benefited from air-conditioning in our room. Some noise from the street during the night

Very friendly staff, comfortable room and excellent food

Stayed in August 2025

nothing

dinner

Stayed in July 2025

I messed up my booked and left the room to go fishing when I should have checked out! Marie went to my room and packed all my stuff into my neatly so that I could continue fishing!

Stayed in July 2025