Toilet,rooms, smell inside hotel

Location

Stayed in June 2025

Facilities

Location

Stayed in February 2025

Best Inn has had previous bad reviews so I was curious. The shared bathroom was being cleaned for the next hour or so, whilst extensive building work was going on affecting the other bathroom. There was apparently a shared kitchen but I didn't use it. Overall, the property is very run down and non-smokers won't like the smell. Room was not very warm although in fairness an electric fire was provided which I didn't use.

The location is good and in fact Argyle Road has many hotels all of which are convenient for local shops and public transport including Ilford station for the Elizabeth line. Room was quite large with two single beds and a bay window. The reception guy was helpful and pleasant although the room wasn't ready at the advertised check in time. Clearly the owners are trying to maintain cashflow whilst renovating. Maybe that's creditable! Meanwhile this is the worst hotel in this area

Stayed in February 2025

there was mould everywhere in the room. the red carpet was full of dust and hair on the floors- looks like they didn’t hoover the room or clean the area before serving the room on their website the TV was broken, the screen was buffering. the toilet seat and sink area was dirty - full of hair and general dirt. the bed was creaking - not comfortable at all. as you lay down on the bed , you can feel the spring. my back was hurting the next day.

the staff at the reception were friendly

Stayed in December 2024

the room i got should be £25 not £50, I paid well to much for that boxy room. The equipment was very old and not well cleaned the was maintenance work done until about midnight: drilling, knocking, nailing....

short walking distance from Station and shops

Stayed in December 2024

Smoking smells inside the room

Location

Stayed in December 2024

It was in the midst of work being completed, which was not advertised prior to us booking. The rooms were not clean - some plugs didn’t work, there were mouse/rat traps in rooms. The sinks weren’t fixed to walls properly so they wobbled. Light above the sink didn’t work. Shared bathroom with all of the hotel which was honesty unfit for purpose. No showering facilities despite one of them being “brand new”. Concerns were not really addressed or cared about by the staff. Constantly people inside that didn’t seem like guests. Loud dog barking in the backyard despite no pet hotel. Construction done at all times of day and loud chatting throughout late hours and early hours of the morning.

Stayed in October 2024

toilets are awful and the rooms needs alot of works to be done. people on the ground floor have childrens and living there permanently. so its definitely not a suitable for students or workers

the location was great and that's the only good thing about the hotel

Stayed in October 2024

Room are not clean, too many cockroach in room even in bathroom ,bathroom not clean ,toilets are blocked, shower room not good, even not kettle in the room , no tea pack not milk even nothing to in the room

Nothing

Stayed in September 2024

Everything

Nothing as the place was very dirty and the mattress was completely finished

Stayed in September 2024

It’s not a proper hotel. The house converted into a hotel . Outside very noisy and you can’t sleep very well.

It is near to the market so you can easily buy your food or can get shopping.

Stayed in August 2024

No good condition of shower of water

Stayed in August 2024

Very dirty rooms and the bathroom is in different location

Stayed in July 2024

Not very clean and theres no hot water

Close to the station and amenities

Stayed in July 2024

unhygienic, noise, bad smell, the staff were unprofessional, staff were drunk and the bathroom/toilet was barely functional! One of the worst experiences at this hotel. Not recommended for a family stay!

Nothing

Stayed in June 2024

It needs a serious update! The curtains were stained and holed. The bathroom needed work doing. There was a burn mark in the carpet. There is a damp issue. The bedroom was also very hot, only one window opened and there was no fan.

It is closely located to the high street. The staff were friendly and welcoming. Ok if you aren’t spending a lot of time there.

Stayed in May 2024

It’s more of a hostel, they start drilling 7am in the morning woke me up from my sleep after a 6 hour flight

One thing I appreciate they let me check In at 2am.

Stayed in May 2024

Nothing like the pictures, one window couldn't shut properly, bathroom was not cleaned regularly or that well. Not a lot is storage for things at all. Plug sockets were so far away from everything else. Not that clean in general

It was not too far from the event location

Stayed in April 2024

It’s not that clean with only one light in the room + staff not at the reception and I need to wait outside for 10 mins before non-English speaking maid come to open the door

It’s close to Ilford station

Stayed in February 2024

Most things They get people in using the wrong hotel, when they complain, they met with intimidation

This is not the property in the picture. This is the best Western hotel across the road. This is the best in hotel which is very inferior

Stayed in October 2023

No clean

Nothing

Stayed in September 2023

That is not the hotel in the photo that it the best western across the road from the best inn That should tell you all you need to no they don’t even use there hotel in the photos even they must be ashamed of it

Not a lot staff where friendly

Stayed in October 2023

Very poor quality

Stayed in October 2023

The place is grubby and very outdated. I found a used unmentionable bit by the side of the bed which was obviously left by the previous guests in that room . I was horrified and disgusted ,this was supposed to have been cleaned properly before the next guests . When booking I clicked on a room with twin beds but to my surprise I got this crammy room ,not even a side lamp was provided. No cooked breakfast just some very cheap cornflakes. What happened to the hotel inspector ? the place is not fit for purpose, the water from the shower just trickles, the bathroom mats were old and dirty and I was afraid of stepping onto them. I felt very sorry for myself that I had subjected myself to this ! I should have taken heed of the reviews , but I thought by now they would have improved. I will never set foot there, it's not cheap even . They demand £10 for the key ,why? It's unfortunate that one is unable to visit these places before you book, I would never have booked there had I known the state of the place. I really should have taken a photo of the unmentionable but I was so horrified that I didn't want to look at it. I told the housekeeper to empty the bin and put another bin liner.

There was nothing to like about my stay at this place.

Stayed in October 2023