I stayed at a hotel in Liverpool and had a mixed experience. On the positive side, I got a free breakfast and was upgraded to a better room, which I really appreciated. There was also a fan in the room, which helped with the comfort. The staff were generally okay – some were helpful, while others seemed less engaged. However, the location wasn’t the best, and the bathroom wasn’t properly cleaned; I found hair in the shower, which was disappointing. Overall, the stay had both good and bad moments. With better cleanliness and a more convenient location, it could have been much better.

Stayed in July 2025

The top floor was 3 flights of stairs and no lift. So it was difficult to get there with a heavy suit case.

The location was good

Stayed in July 2025

There is not really any parking. Despite their description there is only a tiny space in front of the property. You will undoubtedly end up parking along a side street nearby surrounded by ‘beware thieves’ signs. Checking in at a different site is a faff. Please make sure you understand this is not a hotel. It is a few rooms in a converted house managed by a hotel a 20min walk away.

Stayed in July 2025

Gas oven didn’t work Dirty pans in kitchen 1 dinner plate Room floor was dirty TV kept playing up

Bed was comfy

Stayed in July 2025

Dated property but very clean with all essentials . Only a double bed so quite a squeeze of you are used to a King Size.

Close to Lark Lane and easy access with parking

Stayed in May 2025

Old furniture and kitchen amenities. We also recommend refurbishment and renovation of the bath room.

Location quietness, accessible by bus or walking distance from the city center. Comfy beds.

Stayed in April 2025

The check in process

Stayed in November 2024

There was only one very thin pillow on the bed which was a bit uncomfortable.

We were asked to move our booking to the hotel as they were quiet and wanted to centre everyone on one building so we didn't stay in the suites (this was not a problem for us). The hotel was fine. The decor is a bit dated but the room was clean. Tea and coffee facilities were provided.

Stayed in January 2025

A bag of very mouldy out of date by 6 weeks had been left in a kitchen cupboard, showing it had not been cleaned properly . Very little cutlery. Milk pots were out of date and curdled in the coffee. Bit of a hassle having to check in at a different hotel. Water pressure for shower was very low. Please see photos.

Very spacious and great location for Sefton park

Stayed in November 2024

Having to walk (with luggage) from the Ullet suite to the Hotel to check in!

We got 'upgraded' to stay in the mountford house hotel. The Ullet rooms we had booked in were not what I had expected from the booking experience on booking.com. Looking back at the booking.com website I can see that I did not read the details closely enough! I thought I was booking BnB but it seems only Bed.

Stayed in October 2024

The room and the whole building was very dated. Both the rug inside the room and the carpets on the stairs are excessively worn. I definitely couldn’t stay here longer than a couple of days. Luckily we were only in the room to shower and sleep.

Beds were comfortable. The small kitchen was clean and had enough for a short stay. The room and building had key pad entry which meant you didn’t need to. Carry a key with you but you did need to make sure you took a picture with your phone. Good bus routes just outside. A taxi was only £7.00 into Liverpool during the day a bit more on a night.

Stayed in August 2024

Check in at different location Room not ready at check in at 4 Up 2 flights of stairs Shabby & broken things Doors slam Receptionist on her own with too much to do.

Spacious & clean Fridge Blinds on windows as well as curtain Receptionist was very nice

Stayed in June 2024

Very cold on arrival. Not disabled friendly. The front door access not wheelchair friendly. Toilet bowl extremely low for someone with mobility issues. Wash Basin was cracked with no plug.

It was a huge two bedroom suite with bathroom and kitchen. Wasn't expecting cleaners to tidy on day two. Nice surprise. Kitchen was well equipped with basics .

Stayed in June 2024

Very few kitchen utensils so I could not use the kitchen for cooking ( a microwave would be useful ) No T-towels for washing up and no washing up liquid. Hall and stairway not recently vacuumed. Kitchen bin was a small straw bin with a liner no covering.

Clean and comfortable, space for a sofa so I didn’t have to sit on a bed. Location good for the area of Liverpool I wanted to visit. Good location for buses into central Liverpool and access to Sefton park which is beautiful.

Stayed in June 2024

To nosy

Stayed in June 2024

The bathroom door had dropped and needed to be lifted when used Extension for the tv hanging from the plug not professional or appropriate dangerous

It was clean , quiet

Stayed in May 2024

Sofa

Kitchen

Stayed in May 2024

Mouldy tea bags wasn't the best

Cheap.

Stayed in March 2024

It was SO cold. I couldn’t find a way to work the radiator I’d tried but it was just no use To be fair I should have just called and asked but it was late and I don’t like troubling people

The property was very cleanly, can’t fault that. It was in a good location for me, it was nice and quiet. The room was spacious and airy.

Stayed in February 2024

Getting in and out. A better entry and exit solution would be more convenient.

Na

Stayed in January 2024

Size of rooms (big) with kitchen and bathroom

Stayed in November 2023

The fact I had to pay a 50 pound deposit and that was on the 17th and I'm still waiting for it. Also breakfast options and rooms where poor.

Stayed in November 2023

Good location for me

Stayed in September 2023

The property is unmanned.You have to collect your key codes from another hotel over half a mile away- not good with luggage. They also took an extra £50 deposit (which is still not refunded) and insisted on a bank card.They did not take electronic cards.. The TV did not work. The sign outside was hidden and not clear.

Large room, clean, good kitchen.

Stayed in September 2023