The hot water tap was to hot .no warning .

Food was ok staff were very good .Room was very good also the bed was comphy .location was great.

Stayed in August 2025

There was a party with loud music until 11:30 pm. Room was thudding with noise and I had to go down to complain. The shower fitting in the bathroom broke and they were unable to replace it forcing us to have a shower in another room late in the evening

Stayed in August 2025

Unfortunately the walls in the bedroom were very dirty as was the carpet. It looked like there had been an incident in there and someone had tried to patch paint the walls but it was dirty and there were scuff marks. It was quite off putting and the carpet was the same.

Location facilities and staff

Stayed in August 2025

Rooms are showing their age with little details such as broken electric door locks, cobwebs windows and door frames, lining in the showers coming apart. Hot options for breakfast and coffees shouldn’t be charged when you are paying £250 per night!

Wonderful location, good sized rooms with comfortable bed. Breakfast buffet good

Stayed in August 2025

Food was quite poor and seemed ready made. My salad nicoise didn’t come with tuna unless I paid extra and I had to ask for a dressing. The *hearty veg soup was a tomato soup prob from a carton. Sweet but very young restaurant staff didn’t seem to know what to do and when there was a fire alarm said we should all leave then left first without checking clients had all gone! I blame poor manager wherever they were! The swimming pool was very shallow at one end so hard to swim easily.

Amazing location bang in the middle of very quiet moorland .forest. Very peaceful loads of ponies. Nice to have a swim too

Stayed in August 2025

the room was old and needed some work. it also hasnt beencleaned properly. lots of cobwebs, a dirty baby dummy by the side of the bed. carpet was tired and dirty

excellent location

Stayed in August 2025

Shower in the bath is potentially dangerous for older folk. We took our own non-slip mat and suction handle. Without them we would have found it very hard to take a shower.

Friendly staff.

Stayed in August 2025

The shower was hard to use as the hot/cold adjustment was stiff. I reported this when we left. Hotel rooms always seem too hot for us so I bring a sheet but it would be good if a flat sheet could be provided.

The location. The restaurant and pool on site.

Stayed in August 2025

The bar in the drift unfortunately had limited alcohol they need to order more had No Malibu, archers, Vodka disappointing also when arrived the accommodation only had 3tea bags, although when I went to reception they were happy to give more. Would definitely return.

Location was fantastic breakfast was 10/10

Stayed in August 2025

The pool was not available during our stay which was a real shame. We had been advised it was due to needing to balance the PH levels but found out it was open the morning of a wedding event which happened to be when we were checking out. The bathroom had a broken shower head and the cleanliness was ok. We weren't expecting a lot considering it was 3 star but there were a lot of dead insects dotted around the room and in the bathroom. Whilst the food was great, there did seem to be quite abit of confusion each time we had breakfast. We were told by the reception team we had continental breakfast only. Day 1 the restaurant told us we could have cooked at no extra cost. Day 2 we were advised we needing to pay for cooked breakfast and any coffees which we had to wait an extremely long time to be made. The inconsistency of advice became confusing and more than a little awkward when it came to checking out.

Lovely location with stunning views of the new forest wildlife and landscapes. Great parking and beer garden. Food was also delicious! Fabulous access to the nearby town of Lyndhurst and Beaulieu!

Stayed in August 2025

Shower had black mould around the bottom sealant, bath towel had z holes in it. Although rooms where supposed to have a fan in them none in our room. I do not believe it should have a 4 star rating, 3 would be more accurate.

Staff were excellent. Very helpful and friendly. Location was very good. The garden area was good and had a good atmosphere.

Stayed in August 2025

Beds were really uncomfortable, and so we didn't sleep well.

The location is beautiful. Good breakfast selection. Great facilities include park and bouncy castle for kids bar for the adults. Sounds of animals.at night was nice.

Stayed in August 2025

A 10.5 tog duvet in the summer , had to remove it too hot! The whole building is showing that it desperately needs a makeover. We also had some under cooked food on our evening meal there .

You cannot fault the location,plenty of well lit parking and comfy beds .

Stayed in August 2025

Rather disappointed to find that someone else's dinner had been added to our final bill. Luckily I thoroughly checked all the various items on the long list and noticed meals and wine that we definitely didn't order. The helpful receptionist printed out an itemised version of the bill so that we could verify with her what we actually did eat. The bill was then reduced by £100. But maybe we would not have noticed if we had been in more of a hurry. The flat screen wall mounted TV was really very small.

Great breakfast with good choice on the breakfast buffet as well as the cooked options. Our room was spacious and clean with a very comfortable bed. Lovely that there was a selection of dog treats and toy for our terrier. Lovely location surrounded by open moorland, so plenty of walking opportunities.

Stayed in July 2025

Fantastic staff Very friendly and helpful Building is a little tired

Stayed in July 2025

My booking included breakfast. At £170 pounds a night I expect that should mean a FULL breakfast not just continental with an additional £40 to pay for 2 for a cooked breakfast

Location

Stayed in July 2025

Impersonal and corporate, with the exception of the young lady at breakfast with the black and white shirt who was always smiling and cheerful the rest of the staff in The Drift and at reception really need to smile a bit more. Engage with people, talk to them. Promote what is on offer, we discovered the bus stop outside for the open top bus tour when we were leaving.

Location was good.

Stayed in July 2025

Nothing

The rooms were comfortable and fans provided. Towels were plush. The property was a lovely old mansion house and there were several comfortable indoor and outdoor spaces where you could enjoy the surroundings. The breakfast provided was very good, with the option of choosing a cooked meal and continental breakfast options were generous.

Stayed in July 2025

The shower in our room was useless,cracks in walls . carpet was uneven. Cold tap wouldn't turn off.our room was right on the road and was very noisy. Could do with covers on food at breakfast to stop fly's.

The breakfast was good,and the pool was nice. Bed were comfy

Stayed in July 2025

There was a really horrible smell in the bathroom of our room, so I went and mentioned this, and eventually we were moved rooms which was better but the floor boards were so creaky that getting up in the night was noisy and also we could here guests in the room above also walking around.

Location

Stayed in July 2025

Busy train line behind hotel so room shook all through the night as a fast train went past. Windows in the pub were disgusting and quite a lot of flies

Perfect location. Very friendly and helpful staff

Stayed in July 2025

Evening meals were ok but typical pub grub. Everywhere was clean and tidy but the corridors up the stairs could do with a fresh lick of paint.

Friendly accommodating staff, comfortable room, better than we expected. Very good breakfast, plenty to choose from. The location was also great, half way between Beaulieu and Lyndhurst. Perfect for us and we will return at some point. Swimming pool small but we seemed to get it to ourselves every day, perfect.

Stayed in July 2025

Shower water didn’t drain at all well so we were standing in dirty water . Heard noise from adjoining rooms, very hot in our room although air con unit was supplied.

Excellent breakfast. Efficient , friendly staff, good location to explore the New Forest

Stayed in July 2025

The rooms especially bathrooms needed major updating. The bathrooms were full of mould and other parts of the hotel are in well need of some TLC.

The location was very good

Stayed in July 2025