Overall room was clean however the floor was very sticky! Breakfast was lovely but hot breakfast served on cold plates - not good!

Friendly, helpful staff. Good car parking. Spacious rooms & very comfortable beds.

Stayed in August 2025

Not enough choice of yogurt or breads at breakfast

Accessable shower room

Stayed in September 2025

We were kept up by people shouting in the car park and constantly banging doors until 3 am Not the hotels fault but it should have been dealt with

Excellent food and bar

Stayed in August 2025

Staff were very helpful, good value for the stay

Stayed in August 2025

lack of utensils in room. lack of water in rooms lack of staff available to help with any issues

breakfast and room clean

Stayed in August 2025

A small refrigerator in the room would have been nice but was not an included amenity.

Breakfast buffet had a nice variety. The staff throughout the hotel were very helpful. Especially the breakfast folks and the room cleaners. They asked daily if we had everything we needed. We stayed there a week. I liked that there was a restaurant for lunch or dinner and a bar on site. And we were either walking or using public transportation and there are two train stations not far away and we used at least 3 different bus routes that stopped in front of the hotel.

Stayed in July 2025

Cleans

Stayed in July 2025

A small refrigerator in the room would have been nice. I did not ask for one so perhaps one might have been available if I asked. I don't know.

In addition to the breakfast room, there was restaurant and bar with a beer garden. Live music on the weekends. Very convenient. Hotel is in a residential area. Grocery store, train station were within walking distance. There was a bus stop in front of the hotel that went in to the center of Belfast. I used at least 3 different bus routes that used this same bus stop. Everything I needed for a weeklong visit was available. I did not have a car.

Stayed in July 2025

Disturbance noises but later resolved

The location is close to the city

Stayed in August 2025

Location was out of the city centre but that is why we chose it..I think it was 5-6 mins to drive back into Belfast. It worked for us as the places and people we were visiting there were some alternate routes to avoid driving through the city centre if needed.. Room was comfortable and the included breakfast was great. Staff were all friendly and parking was available on site.

Stayed in July 2025

The bathroom was tired and loo kept overrunning

Breakfast very good and all the e staff were excellent

Stayed in July 2025

The walls between the rooms are not great although they are solid walls. The first night the couple next door argued all night until 4am. Not the hotels fault but there was no one on reception to receive our calls when we tried to have someone speak to them.

It was very central and easy to find.

Stayed in August 2025

Single beds but hadn’t stipulated a double

Very friendly good restaurant and bar area

Stayed in July 2025

On Sunday, I was grateful to be able to see the Celtic game on one of the big screens in the bar while others indulged their love of the horses at Galway Festival. However, the bar was infested with small flies that detracted from the ambience.

The friendly front of house staff at reception & the restaurant were a credit to hotel. The breakfast was good and filling. It is in a good location to explore the city and they even threw in a free festival lol Loved the singer in the bar on Sunday evening.

Stayed in August 2025

Very bad musty smell in the room. Carpet was very dirty. Reception staff not very friendly. Room was very warm very uncomfortable

The ladies serving the breakfast was lovely very helpful and polite

Stayed in July 2025

Small rooms

Location

Stayed in July 2025

loved this place. Staff were awesome and went above and beyond to help us during our stay. We were there for Sunday night dinner and the food was fabulous.

Stayed in July 2025

The hotel was clean, plenty of parking. Food was good, staff were lovely

Stayed in July 2025

Stairs!.

Bed v comfy. Staff friendly.

Stayed in May 2025

A couple of free bottles of water for the room would be nice.

Location - proximity to M1 Motorway - good restaurant and bar .

Stayed in July 2025

I didn’t enjoy the breakfast

Location to Belfast, great atmosphere in the bar

Stayed in July 2025

All good

Breakfast was a bit dry, no beans on offer.

Stayed in July 2025

We had booked a 2 night stay in the same executive suite room and we were very disappointed on the second day to be told we are moving rooms due to us apparently complaining it was too warm( we never complained) the room was warm but Sophie kindly got us 2 fans and the room was grand after that and they said they wanted to bring ‘maintenance' into the room to look, understandable but when your scrolling on socials and come across a video of the real reason you were moved rooms was a bit disheartening would've been easier to give the real reason you wanted us moved instead of making something up given that there is more than one executive suite. We were 'downgraded' as such to the smaller one to make their wedding promo video look better! Not nice at all especially when we were having such a good time,this has changed my opinion slightly on this hotel, if we were told the truth from the get go fair enough but I don’t appreciate being lied to

Sophie on reception was absolutely brilliant and so friendly, she went above and beyond our whole stay she is an absolute credit to the Balmoral and others should take note

Stayed in July 2025

Really nice modern hotel nice Breakfast good food at Restaurant and two bar areas including a big beer garden would definitely stay here again staff very good getting taxi and helping you around

Stayed in July 2025