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  5. Reviews of Astoria Hotel

Reviews of Astoria Hotel

100 Sussex Gardens , Westminster Borough, London, W2 1UH, United Kingdom

#897 of 1,133 B&Bs and Inns in London

Guests' Choice

Review score

Based on 574 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.7

  • Location

    8.8

  • Facilities

    6.2

  • Staff

    7.9

  • Value for money

    6.9

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 3 September 2025

    7.0
    Good
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Some will find it super basic

    Cheap Good location to Albert Hall

    Stayed in June 2025

  • Reviewed: 27 August 2025

    5.0
    Nice
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The toilet and shower area is very small. A better quality toilet paper would go a long way

    I liked the location

    Stayed in August 2025

  • Reviewed: 23 August 2025

    5.0
    Ok for just one night but I wouldn’t have stayed for another.
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Very worn looking and uncared for. Water from the shower leaked through the ceiling into my room. TV didn’t work.

    A good location. Clean and tidy.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    7.0
    A brilliant location, reasonably priced and very polite staff
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The TV situation and other guests not respecting shared spaces like the bathroom, a wash basket might be an idea to prevent other guests from throwing towels on the floor. The cleaners did an epic job of tidying up after some thoughtless guests.

    The room was satisfactory although a little small, it was clean and the bed comfortable with clean bedding, very comfortable pillows though. Unfortunately the TV wasn't working I did let reception know and they sent someone to look but they couldn't resolve the issue which was a bit disappointing as no alternative was offered.

    Stayed in August 2025

  • Reviewed: 22 July 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There is this unpractical thing that the door of the toilet does not open completely as the bed is on the way…it could be easily solved if you eliminate the shelf on the left and push the bed closer to the wall. The walls look a bit weary, they could be easily cleaned with a damp cloth, I saw that the paint is washable and it would look much nicer if clean.

    Very convenient location, very good value for money and I received an upgrade which was really nice :) and thank you for this. The room was clean; it is small but somehow normal for London.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    7.0
    Great location, please unblock the sink.
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The sink in the bathroom was blocked and wasn’t draining properly. Not nice when brushing teeth etc.

    The location was perfect for a concert in Hyde Park.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    5.0
    Very positive good location for travelling from/to Paddington
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Uncomfortable bed and allahu Akbar prayer at 9pm

    Fair place for the budget

    Stayed in July 2025

  • Reviewed: 19 July 2025

    7.0
    Lovely stay.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t check in early.

    Clean & friendly

    Stayed in July 2025

  • Reviewed: 19 July 2025

    7.0
    Good location, cheap n clean
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was very small, which was expected given the price. There was a large damp area on the floor, which had affected the floor area and was damp to the touch. This wasn’t great!

    Location is excellent, room was small, but clean. Staff at check in were friendly and helpful. Value for money considering prices of hotels. Sheets and towels were clean and the room and bathroom were very clean.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    5.0
    Functional and ok for what we needed. I would not book a basement room due to the unpleasant corridor leading to it
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Rubbish and dirty linen in the corridor outside our basement room. The corridor also smelt of cigarette smoke

    Location. Easy check in

    Stayed in June 2025

  • Reviewed: 13 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was mold in the plug hole in the shower. Shower leaked all night sink and toilet area was a bit grotty No cover over the plug hole Room was very small Was charged £15 to park the car on top of the £147 it cost to stay for 1 night

    Bed was comfortable had a good night sleep Had fresh towels toothbrush set and slipped very lovely touch Coffee making facilities I would like to suggest having fresh water available especially due to the heat

    Stayed in July 2025

  • Reviewed: 8 July 2025

    6.0
    Good location for Hyde Park Festival but slight discomfort
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was different to the photos, one bed in the room was broken (however we contacted the desk and someone came up to look very quick and it was dealt with smoothly and timely), very hot as we were on the top floor and one window wasn’t able to be opened.

    The location was ideal, any staff we dealt with were very friendly.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    6.0
    positive on location
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night

    The single room was just a box room with the window leading to the roof with no safe rail. No description of the room was given at the time of the booking, so a little bit shocked and disappointed. As it was one of the hottest day I travelled.

    Excellent location for the conference I am attending. Close to both Paddington and Marylebone train stations.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The photos of the room does not do it justice! The room I was staying in was very very small couldn’t even get into the bathroom!

    Stayed in June 2025

  • Reviewed: 29 June 2025

    5.0
    Disappointed
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Dated & dirty . Not air conditioning hot sticky room. Old pillows and uncomfortable.. would not recommend nor stay again . Wasted 224 on a rip off old room

    Did not have. Going by the dated grimy shower . And other peoples toilet tissue on big brush & peoples hairs on floor. Pleased did not waste money on the food 🤣

    Stayed in June 2025

  • Reviewed: 29 June 2025

    5.0
    It's OK!
    • Leisure trip
    • Solo traveller
    • Triple Room
    • Stayed 3 nights

    Paddington itself offers little in the way of London culture, so you'll have to travel and use the area as a base. I asked for a quite room when booking and they put me in the basement , road facing , next to the laundry and facilities so 6:30 / 7 am workers outside my window. No privacy and they were noisy , so it was uncomfortable.

    Was very central , with respect to getting around. Nottinghill one way, Oxford Street the other and Hyde Park and the Palace all within walking distance or a tube ride. Recommend a beer at the Windsor Castle Nottinghill.

    Stayed in June 2025

  • Reviewed: 29 June 2025

    6.0
    Ok comfy bed washing facilities/ bathroom difficult to get too
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom door couldn’t fully open because the bed was in the way. The shower was either freezing cold or boiling hot. The electric socket didn’t work properly

    The close proximity to the train and tube station

    Stayed in June 2025

  • Reviewed: 28 June 2025

    5.0
    Area perfect the room we stays was disgustingly dirty
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The stairs to the rooms carpets dirty , the room itself floors dirty all round the skirting boards very dirty next in window full of dust shower full of mould all round light switches on wall dirty hand marks hairs all over the bathroom floor walls thick with dust

    Nothing really nice in side the property outside looks good , when you get inside the carpet up the stairs was filthy the room was very dirty

    Stayed in June 2025

  • Reviewed: 21 June 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Room was very small

    Clean and comfortable.

    Stayed in June 2025

  • Reviewed: 17 June 2025

    6.0
    Pleasant
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was good but,the room was little smaller than I thought

    It is quite and clean

    Stayed in June 2025

  • Reviewed: 12 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Getting down to the room with a pushchair luggage and an under one was a struggle but no fault in our stay

    Was clean everything you needed as a place to sleep

    Stayed in May 2025

  • Reviewed: 10 June 2025

    7.0
    You get what you pay for.
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small toilet room and shower room, but expected for a central London hotel. Minor staining on bedding, but overall clean. Worst part was the small stains on towels and someone’s hair folded into them.

    Very good location, mattresses were very decent.

    Stayed in June 2025

  • Reviewed: 7 June 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Very small single room but fine if you want to just sleep and leave

    convenient location and good price

    Stayed in May 2025

  • Reviewed: 2 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights

    A refrigerator would be very welcome. There is no air conditioning.

    The parking spot at the hotel Daily clean / new sheets on the bed after we spilled drinks. Location is super Breakfast locations nearby.

    Stayed in June 2025

Showing 1 – 25

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