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Reviews of Apex City Quay Hotel & Spa 4 stars

1 West Victoria Dock Road, Dundee, DD1 3JP, United Kingdom

#6 of 23 hotels in Dundee

Guests' Choice

Review score

Based on 3951 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 6 September 2025

    10
    Enjoyable stay
    • Leisure trip
    • Solo traveller
    • City Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Been here before so knew hotel. Staff remembered me and service as excellent as always.

    Stayed in September 2025

  • Reviewed: 6 September 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Quay View Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The only thing that wasn't good was the hollandaise sauce with my poached eggs, which was stone cold 😕

    Loved the location, easy parking, and decor in the restaurant area, which is a lovely airy space.

    Stayed in September 2025

  • Reviewed: 4 September 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quay View Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too much light coming through curtains

    Location was great Room was clean

    Stayed in August 2025

  • Reviewed: 2 September 2025

    9.0
    Great stay in Dundee
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The bedding was quite noisy but was comfortable overall.

    Great location, friendly staff. Easy to park. Spacious room (suite).

    Stayed in September 2025

  • Reviewed: 1 September 2025

    10
    Relaxed, comfortable and excellent value.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Only negative comment was the draft and chill we experience in the Diner. We did mention this to staff and although sympathetic to our request to have the fan switched off we were told that this would not be possible. This did not stop us having an enjoyable evening.

    Excellent friendly staff throughout all levels of staff. Everyone made us feel very welcome including the Spa facility. Dinner was good value and the room was better than we expected from the size of the beds and comfort.

    Stayed in September 2025

  • Reviewed: 1 September 2025

    10
    Exceptional
    • Business trip
    • Group
    • City Double Room
    • Stayed 1 night

    there was a weird vibration noise that I could only hear in near the head of the bed and in the bathroom. I slept with my head at the bottom of the bed and my feet at the top and it didn't bother me anymore

    Room was clean and modern. Free tea and coffee. View was fine.

    Stayed in August 2025

  • Reviewed: 1 September 2025

    10
    Brilliant stay
    • Family with young children
    • City Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location Great staff good food comfortable bed and the spa was not too bad at all

    Stayed in August 2025

  • Reviewed: 31 August 2025

    10
    Would definitely recommend
    • Leisure trip
    • Family with young children
    • Quay View Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel was ideal for families as they upgraded our room to the biggest available to accommodate 2 travel cots and provided kids packs. The staff were brilliant and pool facilities were great. We will definitely be back.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    10
    Dundee
    • Leisure trip
    • Couple
    • City Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything hadn't been in Dundee before, what a lovely town, visited Broughty Ferry, gorgeous.

    Hotel gorgeous, hard to find from city centre if you don't know Dundee. Five minutes away. Hotel staff couldn't do any more for you. One complaint, carpet at side of bed all marked...pool,sauna,jacuzzi & steam room excellent.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    9.0
    Lovely
    • Leisure trip
    • Couple
    • Quay View Double Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints except was not impressed with the food and was quite expensive would stay here again but would probably eat elsewhere

    Lovely hotel with a nice view,

    Stayed in August 2025

  • Reviewed: 29 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, friendly staff and the pool is a great mini break with my kid. Walking distance to city center and the V&A. This was our 3rd stay in the hotel.

    Stayed in June 2025

  • Reviewed: 28 August 2025

    9.0
    Stayed lots of times at the Apex Dundee and always enjoy everything about our stay.
    • Leisure trip
    • Couple
    • Quay View Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Location fab

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Perfect. Coming back in November for my 3rd visit!
    • Leisure trip
    • Family with young children
    • Quay View Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There wasn’t anything that I didn’t like.

    Location, helpful and friendly staff, spacious rooms,cleanliness and comfortable bed.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    No spinner for swimwear in the spa. Which would have caused extra luggage weight had I swam yesterday, and we were leaving the following day it would not have been dry enough to not push it over the limit (15kg) as we flew). The bar and restaurant area, although tidy and clean it was very noisy. We didn't use the bar for that reason, and yesterday morning was horrendous due to a conference being held there. It just felt wrong, for the rest of the hotel, therefore didn't work. Was annoying about the children commandeering the pool at the weekend too from 9am or may have been 11 can't remember until 7:30pm on both days. Lack of hooks in the bathroom or bedroom to hang robes/dressing gowns before you had a shower. No hooks in either room was a nuisance as we basically had two very big windows on the opposite side, and the bathroom was behind the bedroom with the wardrobe in between.

    The room, and the staff, plus the spa especially the pool. The staff were absolutely brilliant, and were as helpful as they could be.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Quay View Double Room
    • Stayed 1 night
    • Submitted via mobile

    Initial booking process was clunky and a hastle

    Staff were friendly and knowledgeable.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Quay View Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    Lovely hotel, staff friendly, good breakfast, views amazing over the water, would stay again
    • Leisure trip
    • Solo traveller
    • Family Room
    • Stayed 2 nights

    Pool slightly too busy, everything else fine

    Very comfortable, loved views from room, breakfast very nice, staff friendly, bed great, pool slightly overcrowded but so handy in the morning,

    Stayed in August 2025

  • Reviewed: 26 August 2025

    8.0
    Nice and comfortable rooms but needs proper aircon puts u off going back in hot weather
    • Leisure trip
    • Couple
    • City Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms too hot something needs to be done about aircon

    Good location big rooms

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Delightful
    • Leisure trip
    • Couple
    • Quay View Double Room
    • Stayed 1 night
    • Submitted via mobile

    How clean it was

    Customer service

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Perfect for a weekend away
    • Leisure trip
    • Couple
    • Quay View Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very hot and no AC

    It was perfect for an overnight stay away! Staff were lovely! We had a huge wine stain on our carpet that looked like no attempt had been made to clean it.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Quay View Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We liked everything

    Apex Dundee is in an excellent position for exploring the city. It has a good ambience, light and airy. The staff are courteous, friendly and helpful. There was a problem with our shower which was fixed immediately. We would recommend this hotel.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The outside façade could you use a lick of paint.

    Location was perfect.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    It was worth it.
    • Leisure trip
    • Couple
    • Quay View Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like that the windows do not open fully but I understand ,it’s protocol.

    It is a modern hotel, comfortable ,with a nice view.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    very good, great friendly and helpul staff, would reccomend.
    • Leisure trip
    • Couple
    • Quay View Double Room
    • Stayed 2 nights

    Fried eggs at breakfast could have been softer.

    Fridge in room, real milk for the tea, view from room, good service when dining. locker bands for swimming pool changing.

    Stayed in August 2025

Showing 1 – 25

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