No lift and no parking on site

the period feel of the property and the ambience

Stayed in August 2025

I would have liked more variety for breakfast but it's not a deal breaker.

The view was great. The staff are lovely. The room was clean, and the bed was comfy. We would definitely book again.

Stayed in August 2025

Difficult car parking at first.

The location, close enough to various attractions.

Stayed in August 2025

No aircon in rooms

Position and staff

Stayed in August 2025

Stair carpet very stained. Annoying table on landing behind fire door.

Location. Reception and bar staff. View from room.

Stayed in August 2025

The room was very small. We has no toilet paper replacement and no biscuits

The lunch was delicious but the service was slow. We are sad we are sat at the back in the corner now with the dog. The night porter Gary was very cheery and helpful.

Stayed in August 2025

Very noisy as on a main road. Struggled to sleep. Limited parking available.

Beautiful sea view from bed. Food in the restaurant was exceptional. Very helpful front of house staff. Room was clean.

Stayed in July 2025

Shower/tiles needed deep clean, probably hard water area though, not dirty but maybe stained. Lack of near parking could be problematic as car park nearby full. Pub on lower level could disturb an otherwise great sleep.

A Lovely old building, stylishly decorated and very chilled and comfortable for a restful stay. In prime position over the beach and harbour.A very nice room also, smaller than expected, but perfectly adequate for short stay. Such a cosy and comfortable bed that sat quite high, could be problematic for some, but we enjoyed it as it enabled a better sea view..maybe its intentional? Teas and coffee facilities were great, a good selection of quality teas and coffee. A fan in case the room got hot but with the window opened it allowed a lovely sea breeze..We found the room to have a wonderful peaceful vibe and felt very relaxed during our stay especially as we retired for the night quite late after a night out. Great shower and gels provided though. A lovely bar and restaurant downstairs that served great drinks and food, very very enjoyable and a great ambience. All staff were pretty much really helpful and friendly. Especially bar and restaurant staff and day and night porter. All in all we had a lovely stay and would definitely recommend and revisit!

Stayed in July 2025

Lack of lift and no fridge in room

Location and decor

Stayed in July 2025

Only slight issue was the apartment was below ground but no real issue.

We took our Dog and the location is fantastic right by the beach. Great walk down, and after the main beach the dog can be off the lead. Shower was great and the breakfast was out of this world.

Stayed in June 2025

The room was fine but ohno wardrobes etc short of cupboards no shelves in bathroom to put toiletries etc arrange

It was a superb position and the food was good and staff pleasant. The room was lower ground floor but ok and nice bed but no wardrobe or cupboards for anything. Bathroom the same. No where to put toiletries????

Stayed in July 2025

The bed was a little uncomfortable. Seemed to be curving outwards so it felt like falling out of bed. This was room 13

The staff and location

Stayed in June 2025

It’s a shame the tv doesn’t work properly. I know that they warn you but surely if you pay £200 per night they can afford cable or something different than just terrestrial tv.

Was good

Stayed in June 2025

Lovely location especially for what we used it for.

Stayed in March 2025

Had a basement room and the surrounding area of the room was very unneat.

Steeped in history and great restaurant serving very nice coffee. Within walking distance of restaurants

Stayed in June 2025

No elevator - but the staff was right available to help carry the suitcase.

Prime location, venue with much history, character and nice interior. Comfy bed and good selection of tee/coffee. My child loved it there too and wants to go back :-)

Stayed in June 2025

Steps to my room was a bit of a schlepp. Parking was not available and we parked in a side street

Characterful and good location with beautiful views.

Stayed in June 2025

Unable to get TV reception. The information folder mentioned this and said most guests bring a fire stick or log into their own digital system. Not a problem as we were only there for one night.

Great location on a hill overlooking the sea. A few minutes walk down to Ramsgate Harbour. Comfortable mattress. Friendly staff.

Stayed in May 2025

The bathroom door was grubby and needs a good clean. There was a lack of interest from the front of house team on Friday and Saturday. The artwork in the lounge was a strange mix of random photos.

The location and the style of the hotel are amazing. The receptionist on arrival was very friendly and gave us a better room than we had originally booked.

Stayed in May 2025

Room very warm being on the top floor although there was a good fan in the room.

Great location overlooking the harbour. Bed and pillows were very comfortable. Nice walk in shower. Tasty cooked breakfast 😋

Stayed in May 2025

Very nice location and views are just beautiful. The staff is attentive to any need. Recommend this great hotel.

Stayed in April 2025

The room was nice a tea/coffee facilities in the room were good. Good location to town centre.

Stayed in April 2025

There was no emote control for the TV. As my room was on the top floor, I couldn't be bothered going downstairs to get it sorted so I did without. There was no room for me to work. I had to move the tea/coffee tray across to the other side of the room in order to work on my laptop.

The breakfast was excellent, one of the best English breakfasts I've ever had. Everything cooked to perfection. The poached eggs spot on as was everything else.

Stayed in April 2025

There is no lift, and climbing three steep flights of stairs isn't for everyone. At the very top, where the walls narrow, I had to duck and turn my shoulders to negotiate the gap (I'm 6ft 1in). That's the down side of a historic building, I guess. The room was too warm (in April), even with a window open, and the extractor fan in the bathroom didn't work.

The Grade II listed building has been tastefully preserved and decorated in a sympathetic manner, retaining a palpable sense of history. Our room at the top the house was lovely, with oak beams, a nautical feel and a superb view of the Royal Harbour. It was also spotless. We loved the en suite bathroom with its generous shower, which worked perfectly. The staff were great, warm and helpful without being obsequious, and our full English breakfast was excellent. The coffee was especially good, piping hot and freshly made - which is not always the case in hotels at this price point.

Stayed in April 2025