Reviews of Hanover 71 Suites
71 Hanover Street, Edinburgh, EH2 1EE, United Kingdom
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewBeautiful property in the heart of Edinburgh. We arrived on an overnight flight at 9:00 am. Castle Street sister property allowed us to stow our luggage there until check-in. Very nice people.
After little rest the night before, street noise from bars and restaurants kept us from a needed night’s sleep.
Reviewed: 3 September 2025 · Stayed in June 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat stay, nice rooms, great bath
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation
Very noisy! No airconditioning so we had to leave windows open at night, so lots of noise from the street….. and kitchen smells
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGreat location
Our room was on the second floor. There's no elevator and the stairs are not so safe to climb with a suitcase
Dear Nitzan, Thank you for your feedback. We’re glad you enjoyed the central location of Hanover 71 Suites, which makes exploring Edinburgh very convenient. We understand that the stairs can be challenging with luggage. As a historic building, we don’t have an elevator, but our team is always happy to assist guests with their bags whenever needed. We hope to welcome you back to Hanover 71 Suites on your next visit to Edinburgh.
Dear Nitzan, Thank you for your feedback. We’re glad you enjoyed the central location of Hanover 71 Suites, which makes exploring Edinburgh very convenient. We understand that the stairs can be challenging with luggage. As a historic buil… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewIt was very central and very accessible to the famous landmarks which was nice as we were In Edinburgh for 2nights/3days and had a lot to see. The room was very spacious, comfy bed even the sofa bed was comfy. Clean bathroom/ensuite. Can’t really fault the room.
Would be a nice touch if the hotel provided disposable slippers, better quality of iron and hair dryer as they were so slow. The room can be a bit stuffy at times so maybe better air ventilation would be great.
Dear Bibi, Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed the central location of Hanover 71 Suites, the spacious and comfortable room, and the cleanliness of the bathroom. It’s great to know that even the sofa bed was comfortable for your stay. We also appreciate your thoughtful suggestions regarding disposable slippers, upgraded iron and hair dryer, and improved ventilation. Your comments are very helpful as we continually look for ways to enhance the guest experience. We hope to welcome you back to Hanover 71 Suites for another comfortable and enjoyable stay in Edinburgh.
Dear Bibi, Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed the central location of Hanover 71 Suites, the spacious and comfortable room, and the cleanliness of the bathroom. It’s great to know that even the … Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLocation was fantastic and room was very clean.
Description of property was misleading, I booked for 4 people but there was only 1 room when it was advertised as an ‘apartment’. This is not an apartment or a suite it’s simply a room and bathroom.
Dear Clare, Thank you for taking the time to share your feedback. We are very pleased to hear you enjoyed the cleanliness of your room and our fantastic central location here at Hanover 71 Suites. We are sorry to learn that the room layout did not meet your expectations. To clarify, on all booking platforms we state clearly that our rooms feature a super king-size bed and a double sofa bed within the same space, along with a private bathroom. While we describe them as suites, they are not separate multi-room apartments. We will review our descriptions again to ensure this is as clear as possible for future guests. We truly appreciate your comments and hope to have the opportunity to welcome you back to Hanover 71 Suites for another stay in Edinburgh.
Dear Clare, Thank you for taking the time to share your feedback. We are very pleased to hear you enjoyed the cleanliness of your room and our fantastic central location here at Hanover 71 Suites. We are sorry to learn that the room layou… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe team was very responsible via whatsapp. the room was clean. there was plenty of coffee and tea. and the lady that worked there helped us right away when we couldn't work the coffee machine. there was even a jacuzzi. overall, we had a great stay. the location cannot be beat as it was easily reachable from the airport and within walking distance of most of the sites.
we went right before the fringe, so the prices were a bit high, but probably reasonable compared to other places. the only thing that was hard for us is that there are no elevators -- which can be prohibitive for the disabled and elderly, as there are quite a few stairs to climb.
Dear Zhang, Thank you so much for your kind words and for sharing your experience at Hanover 71 Suites. We’re delighted that you enjoyed the cleanliness of your room, our central location, the coffee and tea facilities, and the support from our team. It’s wonderful to know that our staff could assist you promptly and that you had the chance to enjoy the jacuzzi during your stay. We do understand that the lack of an elevator can be challenging, particularly for guests with mobility concerns, and we make every effort to highlight this in our property information so guests can plan accordingly. Your feedback is greatly appreciated, and we’re glad to hear that overall you found your stay convenient and comfortable. We hope to welcome you back to Hanover 71 Suites on your next visit to Edinburgh.
Dear Zhang, Thank you so much for your kind words and for sharing your experience at Hanover 71 Suites. We’re delighted that you enjoyed the cleanliness of your room, our central location, the coffee and tea facilities, and the support from… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe room was amazing
No restaurant. No lift Was on the very top floor and me knees couldn't make it all the way up the stairs.
Dear Kohinoor, Thank you for your feedback and for staying with us at Hanover 71 Suites. We’re delighted to hear that you found your room amazing. We do understand that the stairs can be a challenge, especially when staying on the higher floors, and we always do our best to accommodate requests for lower levels where possible. We’re also pleased to share that since your visit, our restaurant has now opened, giving guests the option to enjoy meals on site. We hope this will make future stays even more enjoyable. We would love the opportunity to welcome you back to Hanover 71 Suites on your next trip to Edinburgh.
Dear Kohinoor, Thank you for your feedback and for staying with us at Hanover 71 Suites. We’re delighted to hear that you found your room amazing. We do understand that the stairs can be a challenge, especially when staying on the higher fl… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe location was perfect, our daughter loved the jacuzzi bathtub, and I appreciated that there was a cot available for our 1.5 year old. I also appreciated that we could store our luggage after check out. The staff was very kind. Thank you!
Our room wasn't the best for traveling with our 1.5 year old. We were staying on the second floor with no lift and the two little kids. It was a bit of a schlep to get all of our stuff upstairs. Also, it was very easy for our 1.5 year old to open the door to the hallway since we didn't have a dead bolt in the door.
Dear Megan, Thank you very much for your lovely feedback and for choosing Hanover 71 Suites for your family stay. We’re delighted to hear that you enjoyed our central location, the jacuzzi bathtub, the cot provided for your little one, and the kindness of our team. We’re also glad our luggage storage after check-out was helpful. We’re sorry to hear that being on the second floor made things more challenging with young children and luggage. As Hanover 71 Suites is a historic building, we don’t have a lift, but if guests let us know in advance, we are always happy to allocate rooms on a lower floor whenever possible. We also appreciate your comment about the door lock and will review this with our team to see how we can improve safety for families. Your feedback is very valuable, and we hope to welcome you and your family back to Hanover 71 Suites for an even more comfortable stay in the future.
Dear Megan, Thank you very much for your lovely feedback and for choosing Hanover 71 Suites for your family stay. We’re delighted to hear that you enjoyed our central location, the jacuzzi bathtub, the cot provided for your little one, and… Show more
Reviewed: 22 July 2025 · Stayed in June 2025
Verified reviewLocation, very clean and only met cleaning lady and she was very nice. A nice gentleman who was working on bottom apartment helped us bring up our luggage.
So, there is 1 king bed and pull out couch bed, which we knew. However, once you open the couch bed, it blocked you from the bathroom if you were sleeping on the king. So, in the middle of the night, you had to crawl over those in pullout. It's not big deal since we are family, but just be aware if traveling with friends.
Dear Michelle, Thank you for sharing your experience at Hanover 71 Suites. We’re delighted to hear that you found our location ideal, the property very clean, and that our team members were kind and helpful during your stay. We appreciate your comments about the sofa bed layout. As our suites are designed within a historic building, space can feel more limited when the sofa bed is open, and we understand this may be less convenient for friends traveling together. Your feedback is very helpful, and we’ll keep it in mind as we continue working to improve the guest experience. We’re so pleased you enjoyed your stay overall and hope to welcome you back to Hanover 71 Suites on your next visit to Edinburgh.
Dear Michelle, Thank you for sharing your experience at Hanover 71 Suites. We’re delighted to hear that you found our location ideal, the property very clean, and that our team members were kind and helpful during your stay. We appreciate … Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewLocation is great.
No elevator and the room was in the 3rd floor. A bit of a sewer odor. The sofa bed was a bit worn and deformed
Dear Kain, Thank you for sharing your experience with us. We're glad you enjoyed our central location! We appreciate your honest feedback regarding the sofa bed and the room. We're happy to let you know that the sofa bed has now been replaced with a brand-new one to ensure a more comfortable stay for our guests. While we don't have an elevator, we're always happy to assist with luggage to make your stay easier. We've also addressed the odor issue to improve the overall experience. We hope to have the chance to welcome you back soon! Warm regards,
Dear Kain, Thank you for sharing your experience with us. We're glad you enjoyed our central location! We appreciate your honest feedback regarding the sofa bed and the room. We're happy to let you know that the sofa bed has now b… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewMassive rooms
Dear Ashfaaq, Thank you for your kind words! We're so glad you enjoyed the spaciousness of our rooms — we designed them with comfort in mind, so it's great to hear that it stood out to you. We hope to welcome you back again soon! Best regards,
Dear Ashfaaq, Thank you for your kind words! We're so glad you enjoyed the spaciousness of our rooms — we designed them with comfort in mind, so it's great to hear that it stood out to you. We hope to welcome you back again soon! … Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in May 2025
Verified reviewLocation was perfect. We were in town primarily for the marathon. It has a boutique feel. Very fresh, modern and classic all combined. Bathroom was spacious.
We booked a room for 3 adults. The bed was comfortable for two. The hide away bed was less than comfortable and was a very very tight squeeze to open it up and be able to walk from one side of room to bathroom or honestly anywhere in the room. The red staircase was gorgeous but a shocking experience to lug suitcase up and down 😳
Dear Guest, Thank you so much for your lovely and detailed feedback! We're thrilled to hear that staying at Hanover 71 Suites felt like stepping into an Audrey Hepburn movie set — what a wonderful compliment! We're also glad our central location and boutique charm added to your marathon weekend experience. We appreciate your comments regarding the hideaway bed and room layout. While we're delighted the main bed was comfortable, we understand the tight space with the extra bed and are looking into ways to improve this for future guests. We're also happy to share that updates have been made to improve the comfort of our additional bedding. As for the red staircase — it's definitely a statement piece! But we understand that it can be a challenge with luggage, and we're always happy to assist with bags whenever needed. We hope to welcome you back to Hanover 71 Suites again soon, perhaps for a more leisurely visit next time! Warm regards,
Dear Guest, Thank you so much for your lovely and detailed feedback! We're thrilled to hear that staying at Hanover 71 Suites felt like stepping into an Audrey Hepburn movie set — what a wonderful compliment! We're also glad our cen… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewAwesome location!
Lots of stairs
Dear Deirdre, Thank you for your feedback! We're so glad you loved the location of Hanover 71 Suites — it's one of our favorite things too! We understand the stairs can be a bit of a climb, and we’re always happy to assist with luggage to make things easier. We hope to welcome you back soon! Warm regards,
Dear Deirdre, Thank you for your feedback! We're so glad you loved the location of Hanover 71 Suites — it's one of our favorite things too! We understand the stairs can be a bit of a climb, and we’re always happy to assist with lu… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewLocation is good.
Our room at level 3 and need to bring our luggage up by stairs. Not recommended to elderly and middle aged like me. Second bedroom super small, the space just enough for a bed.
Dear Esther, Thank you for sharing your feedback. Because our building is a traditional townhouse without a lift, we realise the stairs can be challenging. If any guest—especially older guests or those with mobility concerns—lets us know before check‑in, we’re more than happy to reserve a room on a lower floor and assist with luggage on arrival. Your comments help us remind future guests of this option. We also appreciate your note about the second bedroom’s size. We’re exploring ways to make that space feel more comfortable and practical. Thank you again for staying with us and for helping us improve. We hope to welcome you back soon; ideally to a room that better suits your needs. Warm regards,
Dear Esther, Thank you for sharing your feedback. Because our building is a traditional townhouse without a lift, we realise the stairs can be challenging. If any guest—especially older guests or those with mobility concerns—lets us know … Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewThe location was good, central to everything.
Room was smaller than pictures indicated, bathroom had mold and broken tiles (overall maintenance issues), 4 flights of stairs and I don’t recall listing mentioning no elevator). Biggest problem was that the smoke alarm went off at 12:30 at night for almost an hour before anybody from hotel management would respond. Turned out not to be a fire but water pouring out of the ceiling in a room two floor below ours. Every guest was up and outside because the alarms were so loud.
Dear Stacy, Thank you for sharing your feedback. We’re glad you appreciated our central location. Regarding your comments on the room and building, we’d like to assure you that we keep on top of maintenance for all our rooms, including regular checks for things like tiling, ventilation, and cleanliness. If anything fell short of expectations during your stay, it’s helpful to know so we can look into it directly. As for the building layout, our listing clearly mentions that there is no elevator and that the property involves stairs, as it is a traditional townhouse-style building. With respect to the fire alarm incident, this was an isolated situation caused by a water leak, not a fire. Our staff was on-site in our sister hotel reception and responded within 5 minutes to assess and manage the situation. Alarms in all areas are linked for safety, which is why they were loud and widespread. We followed the necessary protocols to ensure the safety of all guests. Thank you again for your comments and for staying with us. Kind regards,
Dear Stacy, Thank you for sharing your feedback. We’re glad you appreciated our central location. Regarding your comments on the room and building, we’d like to assure you that we keep on top of maintenance for all our rooms, including re… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewThe location is absolutely perfect for exploring Edinburgh. The room is clean, spacious and comfortable. The staff were available to answer questions by phone and everything worked out very smoothly. There are lots of places nearby to get dinner or breakfast. The parking in st James Quarter was a bargain and straightforward to manage.
The sleeper sofa in our room was a bit uneven, but we still all slept ok. No lift and fairly steep stairs could be a challenge for less able bodied guests
Dear Clare, Thank you so much for your kind review. We’re delighted to hear you enjoyed your stay and that our central location, clean and comfortable room, and helpful team made your visit to Edinburgh a smooth and enjoyable one. We appreciate your note about the sleeper sofa — we’ll take a closer look to ensure it remains comfortable for future guests. And you’re absolutely right: as a traditional building, we don’t have a lift, so the stairs can be a consideration for those with mobility concerns. We're always happy to assist or allocate a lower-floor room when requested in advance. Thanks again for staying with us — we hope to welcome you back soon! Warm regards,
Dear Clare, Thank you so much for your kind review. We’re delighted to hear you enjoyed your stay and that our central location, clean and comfortable room, and helpful team made your visit to Edinburgh a smooth and enjoyable one. We appr… Show more
Reviewed: 17 June 2025 · Stayed in April 2025
Verified reviewGreat location
Odd set up for gaining entry, kinda noisey too.
Dear Gareth, Thank you for your feedback, we're glad you enjoyed the central location! We understand the entry process may have seemed a bit unusual during your stay. At the time, access was through the café, but we’re pleased to share that we now have a separate, dedicated entrance for guests, making arrival much smoother and more direct. Thanks again for staying with us, and we hope to welcome you back in the future. Best regards,
Dear Gareth, Thank you for your feedback, we're glad you enjoyed the central location! We understand the entry process may have seemed a bit unusual during your stay. At the time, access was through the café, but we’re pleased to shar… Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewVery clean and great location.
Reviewed: 3 June 2025 · Stayed in March 2025
Verified review