Great stay, nice rooms, great bath

Stayed in August 2025

Our room was on the second floor. There's no elevator and the stairs are not so safe to climb with a suitcase

Great location

Stayed in August 2025

we went right before the fringe, so the prices were a bit high, but probably reasonable compared to other places. the only thing that was hard for us is that there are no elevators -- which can be prohibitive for the disabled and elderly, as there are quite a few stairs to climb.

The team was very responsible via whatsapp. the room was clean. there was plenty of coffee and tea. and the lady that worked there helped us right away when we couldn't work the coffee machine. there was even a jacuzzi. overall, we had a great stay. the location cannot be beat as it was easily reachable from the airport and within walking distance of most of the sites.

Stayed in July 2025

Our room wasn't the best for traveling with our 1.5 year old. We were staying on the second floor with no lift and the two little kids. It was a bit of a schlep to get all of our stuff upstairs. Also, it was very easy for our 1.5 year old to open the door to the hallway since we didn't have a dead bolt in the door.

The location was perfect, our daughter loved the jacuzzi bathtub, and I appreciated that there was a cot available for our 1.5 year old. I also appreciated that we could store our luggage after check out. The staff was very kind. Thank you!

Stayed in July 2025

So, there is 1 king bed and pull out couch bed, which we knew. However, once you open the couch bed, it blocked you from the bathroom if you were sleeping on the king. So, in the middle of the night, you had to crawl over those in pullout. It's not big deal since we are family, but just be aware if traveling with friends.

Location, very clean and only met cleaning lady and she was very nice. A nice gentleman who was working on bottom apartment helped us bring up our luggage.

Stayed in June 2025

No elevator and the room was in the 3rd floor. A bit of a sewer odor. The sofa bed was a bit worn and deformed

Location is great.

Stayed in July 2025

Massive rooms

Stayed in July 2025

Lots of stairs

Awesome location!

Stayed in June 2025

The sleeper sofa in our room was a bit uneven, but we still all slept ok. No lift and fairly steep stairs could be a challenge for less able bodied guests

The location is absolutely perfect for exploring Edinburgh. The room is clean, spacious and comfortable. The staff were available to answer questions by phone and everything worked out very smoothly. There are lots of places nearby to get dinner or breakfast. The parking in st James Quarter was a bargain and straightforward to manage.

Stayed in June 2025

With the tall dramatic windows and swooping draperies, it was a pity to have such an uninspiring view of a blackened stone wall. :)

In spite of the location, it was very quiet at night. The bed was excellent, very comfortable and big. We took the train from Waverly to London at the end of our stay, and our room was very convenient and close to Waverly.

Stayed in May 2025

The manager made new accommodations because our room had a maintenance issue. She was very kind and explained the issue and that she would have us in another property building. We were grateful for her assistance.

Stayed in April 2025

nothing..it was excellent

location and cleanliness

Stayed in March 2025

We arrived late & left early -didn’t get to experience staff or restaurant

Very nice & clean

Stayed in March 2025

The stairs were a long way up to the 3rd floor, parking was expensive but it’s within walking distance of the train.

Property was very good, clean and comfortable. Bath was amazing.

Stayed in March 2025

Not great if you can’t do stairs, but they are very elegant for the property.

Very spacious and clean. Bathroom was lovely and staff helpful. The cafe downstairs was lovely.

Stayed in March 2025

The view from the room was a wall.

Excelent location

Stayed in February 2025

Sorry no breakfast

Stayed in February 2025

The noise from the street was a problem for a good night rest.

Beautiful, spacious room. Had everything we needed for a comfortable stay. The beds were very comfortable. Amazing views and very central location.

Stayed in January 2025

The bed was very uncomfortable and the street noise level high.

Great location and facilities.

Stayed in January 2025

The staff seemed somewhat disorganized. I had asked online if they could store my luggage in the storage room after check-out, and they confirmed they could. However, when I returned to the hotel, the staff at the desk were unaware of this arrangement, and my luggage was not in the storage room. Instead, it had been left in our room, which was quite confusing.

This nice place is located right in the middle of the city. The bed sleeps very well and the bathroom is great! The check-in was easy.

Stayed in January 2025

While booking it showed that they have parking but the parking was 20 mins walk from hotel and they provided u coupon but it was 24 hr parking we cannot use thw coupon every time we take the car that too we had to pay for half price of the parking

Hotel was at one of the prime location everything was walkable but they told us they have parking but the parking was 20 mins walk from hotel and they provided u coupon but it was 24 hr parking we cannot use thw coupon every time we take the car that too we had to pay for half price of the parking

Stayed in November 2024

No lift. We have to carry our luggage by stairs.

Location is excellent. Room And bathroom are clean and modern in style. Spacious for the family of 4.

Stayed in December 2024

The sofa beds are insanely uncomfortable. Unless you have small children don’t book these rooms thinking a teen or adult could sleep on the sofa bed. A major issue for rooms is that the beds have to be comfortable. I could never recommend the sofa beds. We had two one in each room and they should both be replaced. They’re awful.

The rooms are beautiful and the staff is very friendly and helpful. Instructions for getting into and out of the location are easy to follow. The location is great!

Stayed in December 2024

No lift

Clean and strategy location, by friendly staff

Stayed in December 2024