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Reviews of Whitehall Guest House 4 stars

51 Cayley Promenade, Colwyn Bay, LL28 4EP, United Kingdom

#13 of 44 hotels in Colwyn Bay

Guests' Choice

Review score

Based on 290 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.8

  • Location

    9.7

  • Facilities

    8.5

  • Staff

    9.6

  • Value for money

    8.9

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 2 September 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    Well presented service great

    Stayed in September 2025

  • Reviewed: 1 September 2025

    9.0
    Wonderful. Maria and her team are exceptional would stay here sgain and recommend friends x
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    Shower was compact but did work well. Didn’t like ordering breakfast the morning before as May not fancy that the next day.

    Right on beach front. Easily accessible. Car parking at rear. Staff were amazing and breakfast to die for.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room - Annex
    • Stayed 3 nights
    • Submitted via mobile

    I would have liked a comfortable chair to sit on, as there was only a stool. Having said that, if I had mentioned it, I'm sure Maria would have sorted it.

    Access to the car was right outside the door, as we were in an annexe around the back.The breakfast was lovely and a great choice. Especially the pancakes for my daughter.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Great little stay
    • Leisure trip
    • Couple
    • Family Room with Side Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Having to come home.

    The location was excellent and the staff were super friendly. Breakfast was very nice with plenty of choice, and some unusual ones like cornedbeef hash with omelette and rice (i had it without the rice - very nice). All the staff at breakfast wore a uniform (silver service style) and looked very smart. Room 21 (side sea view) was large, clean, and comfortable. Nice large smart tv with Netflix, Prime, etc. The hotel has its own car park BUT remember to request a space when you book.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Very pleasant
    • Leisure trip
    • Solo traveller
    • Double Room - Annex
    • Stayed 7 nights

    Residents bar not used.

    Excellant guest house

    Stayed in August 2025

  • Reviewed: 20 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room - Annex
    • Stayed 3 nights
    • Submitted via mobile

    Lovely place by the beach directly and close to multiple attractions in Llandudno and Conway Castle

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Great location. Room with panoramic view of bay is dated but excellent.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Early breakfast.

    Location.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    So good we're already planning our next stay at The Whitehall
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights

    Maria and her hard working team made our stay really enjoyable. The Whitehall is in a great position for the stunning beach and promenade. Within walking distance of Rhos on Sea and Colwyn Bay. Easy access to the surrounding areas of Conwy, Snowdonia and Anglesey on the North Wales Expy. Lovely views from the veranda and all rooms at the front of the building. Exceptional breakfast, all cooked to order so fresh and piping hot. Very good cold selection on the buffet table. Lovely comfy bed with everything in the room you'd need.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Good value for money accommodation in Colwyn Bay
    • Leisure trip
    • Family with young children
    • Family Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    No own parking, but we could park on a nearby street for free (hopefully no fine arrives). As our room was on the 2nd floor, carrying up the luggage was quite an ordeal (narrow staircase with 2 sets of doors).

    Location next to the beach. Old seaside resort charm, retro-looking guesthouse.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    Nice sea view. High quality comfort and service.

    Maria the best owner.Profesinal service. Staff friendly.All the best.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with Side Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Two flights of stairs to room

    Good breakfast

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room with Shower
    • Stayed 5 nights
    • Submitted via mobile

    Everything, very friendly staff,very clean and breakfast was great .

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    Will recommend to friends and family,
    • Leisure trip
    • Solo traveller
    • Double Room with Shower
    • Stayed 5 nights
    • Submitted via mobile

    All fine

    Location was great breakfast was delicious, Marie and staff were so pleasing looking after everyone and nothing was any problem, had a lovely holiday

    Stayed in August 2025

  • Reviewed: 4 August 2025

    10
    A comfortable room, amazing sea view, lovely friendly staff and great food.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 7 nights

    The staff like to ask you what you want for breakfast after you've eaten which I found a bit hard. That's just a personal thing as I like to decide on the day but I understand it helps eliminate food waste. The food was amazing.

    The room had a sea view and was so big. It had a double bed, armchair, wardrobe, dresser, drawers etc and an en-suite bathroom with a bath. It was so lovely sitting in the arm chair looking out at the sea.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    10
    Would definitely stay here again
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was too early 8-9am but did ensure we had a full day to explore

    Really comfy room & excellent breakfast choices

    Stayed in August 2025

  • Reviewed: 3 August 2025

    9.0
    Clean and well-located guest house with friendly staff and excellent service.
    • Leisure trip
    • Solo traveller
    • Twin Room with Shower
    • Stayed 14 nights

    I found it a bit of a struggle to understand how the temperature gauge on the shower worked.

    The staff were lovely and very accommodating. Breakfast was freshly made to order each day and the range of food available was excellent. Supplies of tea and coffee to the room were also generous. The twin room was comfortable and clean.

    Stayed in July 2025

  • Reviewed: 1 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    It was all we would wish for.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    10
    Al & angela
    • Family with young children
    • Double Room - Annex
    • Stayed 3 nights
    • Submitted via mobile

    Room very clean Showers excellent just the right temperature stayed hot

    The location spot on Food excellent Staff very friendly & helpful

    Stayed in July 2025

  • Reviewed: 21 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    Fantastic breakfast bed so comfortable location Fantastic

    Stayed in July 2025

  • Reviewed: 16 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    Great breakfast, very comfortable, lots of lovely flowers on the terrace overlooking the sea, friendly staff.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    10
    Fantastic stay, great food & stunning views
    • Leisure trip
    • Group
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was perfect.

    Breakfast was phenomenal and lots of options to choose from. Fresh brewed coffee and fruits with yoghurts, a great selection

    Stayed in July 2025

  • Reviewed: 12 July 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Staff were amazing. Breakfast was fantastic.

    Stayed in June 2025

  • Reviewed: 11 July 2025

    8.0
    Great location brilliant views excellent breakfast comfy beds
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Room was small and had a mixture of miss matched furniture which was tired and dated, the two hard wooden chairs by the window were not comfortable and need replacing, No sign for car park ? however room was very clean, bed was really comfortable and we had a good stay.

    Breakfast was excellent with plenty off choice, delicious biscuits in our room replenished every day, location was right on the sea front, also a lovely decked patio surrounded with beautiful tubs and flowers with comfortable chairs which was a bonus, there was a lovely view of colwyn bay from our room, a great base to see beautiful wales from. Staff very hard working and welcoming.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    9.0
    We are already planning to go back and stay at the Whitehall soon as we can
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 5 nights
    • Submitted via mobile

    The entrance to the car park is not sign posted so caused us a bit of a problem. Apart from this, everything else was just perfect.

    The breakfast was so so good and very filling such that we did not have lunch during our stay. We just ended up having drinks for lunch. The location was ideal as we could go out visiting other places in North Wales such as Bangor and Anglesey.

    Stayed in July 2025

Showing 1 – 25

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