Recensioni su Best Western Premier Why Hotel 4 stelle

Dear Francesca, Thank you very much for your excellent review and perfect rating of 10/10. We are delighted to hear that you appreciated the spacious, modern, and clean suite, as well as the large bathroom and convenient location near the city center with covered paid parking. We also appreciate your constructive comment regarding soundproofing, and please be assured that we continuously work on improving our facilities to enhance guest comfort. We look forward to welcoming you again soon. Léa Quality Manager

Dear Francesca, Thank you very much for your excellent review and perfect rating of 10/10. We are delighted to hear that you appreciated the spacious, modern, and clean suite, as well as the large bathroom and convenient location near… Mostra altro

Dear Michele, Thank you for sharing your feedback with us. We are sincerely sorry that your stay did not live up to your expectations. Customer satisfaction is our priority and what you have shared with us is not our usual practice. We do have a car park. However, it has a limited number of spaces, so we cannot guarantee a space without a reservation. We are sorry that you have experienced so many problems in your room. Please be assured that we are taking all of this into account in order to remedy the situation. We apologise for any inconvenience caused by outside noise. We always do our best to respond as quickly as possible to any requests you may make. We would have been delighted to arrange for you to have a room on a higher floor. We look forward to welcoming you back and showing you our usual high standard of service. Kindest regards, Valentine – Receptionist

Dear Michele, Thank you for sharing your feedback with us. We are sincerely sorry that your stay did not live up to your expectations. Customer satisfaction is our priority and what you have shared with us is not our usual practice. We d… Mostra altro

Dear Guest, Thank you for taking the time to share your feedback following your last stay in our Best Western Premier Why hôtel. We are glad to hear that you appreciated our location. However, we are truly sorry to learn that the cleanliness did not meet your expectations. This is not the level of service we aim to provide, and we take your comments very seriously. Rest assured that we will address this issue with our housekeeping team to ensure it does not happen again. We hope to have the opportunity to welcome you back and provide you with a much improved experience. Best regards, Léa Quality and Process Manager

Dear Guest, Thank you for taking the time to share your feedback following your last stay in our Best Western Premier Why hôtel. We are glad to hear that you appreciated our location. However, we are truly sorry to learn that the cleanlin… Mostra altro

Dear guest, Thank you for your detailed feedback. We’re thrilled to hear that you appreciated the design of the room, the abundance of natural light, and the beautiful view. We’re also glad you found the location convenient and our staff helpful, even in unexpected situations. It’s great to know you were satisfied with the minibar and toiletries provided. We acknowledge your concerns about the parking situation and the room showing signs of age. Your comments are invaluable to us, and we will certainly address these issues to improve our guests’ experience. As for the bed, we understand that preferences can vary, and we appreciate your honesty. Thank you again for your review, and we hope to welcome you back soon! Best regards, Léa Assistant head of reception

Dear guest, Thank you for your detailed feedback. We’re thrilled to hear that you appreciated the design of the room, the abundance of natural light, and the beautiful view. We’re also glad you found the location convenient and our staff h… Mostra altro

Dear guest, Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel's location convenient for the city center and that you appreciated the friendliness and efficiency of our staff, as well as the availability of covered parking nearby. Regarding the lack of a drop-off area for unloading luggage, we'd like to inform you that we do have a loading zone directly in front of our establishment to allow our guests to drop off their luggage. However, we are sorry if it was unavailable during your stay, possibly due to being fully occupied. We apologize for any inconvenience caused by the cleanliness of the room and the broken lid on the kettle. Your comments are noted, and we will address these issues with our housekeeping team to ensure improvements are made. Your comfort and satisfaction are important to us, and we appreciate your valuable feedback as it helps us to enhance the quality of our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Best regards, Léa Assistant head of reception

Dear guest, Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel's location convenient for the city center and that you appreciated the friendliness and efficiency of our staff, as well as the… Mostra altro

Dear Bruno, We thank you for taking the time to share with us your feeling about your experience at our Best Western Premier Why hôtel. We are glad to know you liked the situation of our hotel, the room and the bathroom. We hope to see you again for your next trip to Lille, Best regards, Léa Assistant head of reception

Dear Bruno, We thank you for taking the time to share with us your feeling about your experience at our Best Western Premier Why hôtel. We are glad to know you liked the situation of our hotel, the room and the bathroom. We hope to see y… Mostra altro

Dear client, We sincerely appreciate your feedback regarding your recent stay with us. We're delighted to hear that you enjoyed our first-class amenities, including our bathrobes. Regarding the parking price, we understand your disappointment, and we want to assure you that the rate of 18€ per night per vehicle was communicated several times during the reservation process to ensure full transparency regarding additional costs. We genuinely regret any misunderstanding or confusion on this matter and encourage you to reach out to us directly during your next reservation for clarification on our rates or for any specific inquiries. We're always here to ensure our guests have a hassle-free and enjoyable experience. Once again, thank you for sharing your feedback. We hope to have the opportunity to welcome you back and provide you with an unforgettable experience Best regards, Juliette - Assistant head of department

Dear client, We sincerely appreciate your feedback regarding your recent stay with us. We're delighted to hear that you enjoyed our first-class amenities, including our bathrobes. Regarding the parking price, we understand your disapp… Mostra altro

Dear guest, Thank your very much for leaving us your opinion about your last stay in our Best Western Premier Why hotel. We are happy to read that your liked the localisation, the size and the confort of the room and the service of our staff. We hope to welcome you back soon for another stay in our beautiful city, Best regards, Léa Receptionist

Dear guest, Thank your very much for leaving us your opinion about your last stay in our Best Western Premier Why hotel. We are happy to read that your liked the localisation, the size and the confort of the room and the service of our sta… Mostra altro

Dear guest, Thank you for your feedback, know that ecology and heart our concerns. Your comments are important to us and allow us to improve to bring you the best services. Hope to welcome you again! Best regards, Louis - First of reception

Dear guest, Thank you for your feedback, know that ecology and heart our concerns. Your comments are important to us and allow us to improve to bring you the best services. Hope to welcome you again! Best regards, Louis - First of rece… Mostra altro

Dear Misses Mariani, Thank you for the leaving your feedback in regards to your stay. We are so happy you loved your experience and can’t wait to have you back for your next trip to Lille. Until then, we remain at your disposal. Best regards, Juliette Receptionist

Dear Misses Mariani, Thank you for the leaving your feedback in regards to your stay. We are so happy you loved your experience and can’t wait to have you back for your next trip to Lille. Until then, we remain at your disposal. Best rega… Mostra altro