Amazing location. Fantastic facilities. Shuttle bus to and from CocoRico was brilliant

Stayed in April 2025

great team, hotel and views. everything was fantastic

Stayed in April 2025

Several items in hot terrines were cooler than we would have liked. It was not obvious that a la carte items were available and there was no menu for the range of items that might be available.

Location excellent. Good buffet style breakfast.

Stayed in March 2025

Perfect stay. Great location, great services, helpful staff. Would be back for sure

Stayed in February 2025

The food fell short of the five stars the hotel displays.

Great location, easy parking, spa, nice bar area

Stayed in March 2025

Everything was very expensive. 8 euros for a bottle of water is too much. Our room was quite small and not enough hooks and storage.

Nearness to the slopes. Very comfortable accommodation. The service of staff was very professional.

Stayed in March 2025

I’ve tried to think of atleast one thing to make the review balanced but genuinely cannot think of anything that we didn’t like about the hotel.

The whole feel of the hotel was so modern, externally it was like a super luxury chalet, internally it was like a cosy luxury log cabin in the woods. The ski rental experience was better than I’ve ever had from any ski rental shop. The boys would always make sure our boots were fitting ok every morning and help locate our ski’s on the rack and at the front door every morning, unbelievable service from Climon* and the other lads. The spa was unbelievable, the outdoor deck overlooking the slopes was a special place to enjoy refreshments and a snack at the end of every skiing day. The breakfast on offer was a great selection and the top service continued inside the restaurant. The room was super comfortable and our balcony on floor 6 overlooked the black ski run which I would ski back in right to the sidewalk next to the hotel. The hotel also offered a luxury taxi that would take you anywhere you wanted to go at any time for free, even though the bus service is really efficient and stops right next to the hotel, the shuttle taxi was always ready and willing to drive us anywhere. I could go on about how good our experience was at this hotel but I’d run out of space. Thankyou for the great week!

Stayed in February 2025

Comfortable, great location and excellent service - staff extremely attentive to our needs

Stayed in February 2025

Nothing

I enjoyed the people and service and the food

Stayed in January 2025

Minor improvements could be being able to control the A/C better. And that breakfast could be better (the cooked breakfast were always cold). But we really can’t complain, we had an amazing stay.

We liked everything about this hotel! Amazing location, fantastic staff, beautifully designed, very clean, and excellent facilities.

Stayed in February 2025

Nice Location, Lovely Spa

Stayed in February 2025

Steam room not hot enough for the whole week - it wasn’t clear what the issue was. We might have just been unlucky, but on our first evening we dined at the hotel’s restaurant. The wine was great but food was disappointing e.g. scallops not very fresh and overcooked, beef tartare was drenched in vinaigrette - we have not returned.

Modern hotel with nice decor. Great service - fab people at the ski shop. Excellent breakfast. Good vibes and entertainment by the bar area.

Stayed in February 2025

Lack of food options specially during lunch.

It was very clean, new and nice

Stayed in December 2024

Slow service at bar

Ease of access to the slopes, cleanliness, modern rooms, excellent breakfast buffet, ski locker room

Stayed in January 2025

Nothing important: all the functions of the 'smart' TV were locked The terrace was full of snow and useless

New modern building Very good spa Very good breakfast The location is convenient The dinner has many options / some of the them paid in addition/

Stayed in January 2025

The shuttle service is amazing from this hotel. The drivers are very friendly and nice, dropping us to ski lifts and destinations we want to go.

Stayed in January 2025

Lovely breakfast selection with tasty food in a perfect setting with a view of the slopes. Great location, very close to the ski lift. The ski shop team were very helpful with boots and having a ski shop in the hotel was very convenient. The indoor pool, sauna and steam room area is the perfect place to relax after a day of skiing. All the staff, particularly Valentine, were very attentive and helpful.

Stayed in December 2024

We booked comfort rooms and one of them was impractically small There was no room by the side of the beds, only one hook for coats etc You need a bit of space to organise your stuff when skiing and it was too small! If you can stretch to a cosy room, I would recommend it

The staff are fantastic - they go above and beyond The location is great, really close to the piste Spa is luxurious and a great way to end the day

Stayed in December 2024

Breakfast was limited, and generally restaurant experience wasn’t great; for some reason restaurant staff were not sure how to handle guests and often had to ask for plates, cups, etc

Great location, next to the slops Staff were amazing, in particular reception, concierge and ski shop Clean and modern, rooms very spacious and nice Very nice swimming pool and facilities

Stayed in April 2024

You can’t ski to the hotel (you have to walk a few meters). But this is only a minor inconvenience.

The hotel is very stylish and well laid out. The staff is extremely friendly and did everything to make us comfortable. As an example: I parked my electric car at the hotel (valet service) and they even charged my car without me asking. There is an excellent pool and sauna area in case you don’t want to ski or if you want to relax after skiing. The restaurant offers a great view of the slopes and mountains. The ski shop at the hotel was also very helpful and made it easy for us to pick the best rental equipment.

Stayed in April 2024

Location perfect for finishing on the slopes

Stayed in February 2024

As above, nothing with the hotel just other thoughtless residents feeling its ok to leave used towels, uneaten food and drink around the pool when they are finished, rather than walking the 10 meters to return them!

Normally self cater, but booked VoulezVous for a change and wasn't disappointed. And first time in Le Lac as normally in Val Claret. Hotel is ideally located, just a short walk to the snow to board down to lifts. Our room was modern, cleaned daily and well equipped, apart from a lack of coat hooks and areas to hang up ski clothes to dry out. The restaurant was excellent (buffet breakfast especially) and great cocktails at the bar. Used the spa area most days, free saunas etc and for paid treatments both great, only issue was some residents approach in thinking its ok in not tidying up and leaving their used towels, provided drinks and food around the pool area when finished, didn't make the area that welcoming later in the evening. I'm not one for being fussed over by hotel staff but the friendliness, helpfulness and overall approach of all the staff, from the ski locker, to reception, bar and spa and at any time of the day was exceptional. Daniela on reception, Remy the valet (thanks for tips on off piste runs), breakfast dining room team and all in the ski locker staff are the stand outs for me. Had one issue regarding a mix up with a dining order, which Daniela quickly resolved when we checked out. So great holiday overall, thanks!

Stayed in March 2024

Internet in the hotel needs upgrading! Dinner menu is tired and same every day. Not many options for vegetarians.

Stayed in February 2024

Just returned from a 4 night stay which was fantastic- staff couldn’t do enough for us, room was spacious for family, ski rental team were the best, Lou sorted out a problem with my booking, pool had view of sundown and jacuzzi was great after day of skiing. Can’t wait to return!

Stayed in February 2024