Recensioni su Hotel Villa Saxe Eiffel 4 stelle

Dear Silvia, We are truly sorry for the inconvenience you experienced during your stay. This does not reflect the level of service we aim to provide to our guests, and we sincerely regret that your expectations were not met. We will review this situation carefully with our housekeeping team to understand what happened and ensure that such an issue does not occur again. We also thank you for bringing this to our attention, as your feedback is very important for us to improve. Regarding the refrigerator, please note that our rooms are not equipped with one, which is clearly stated at the time of booking. For environmental reasons, we do not install fridges in every room. However, a refrigerator is available at the reception 24/7 for any guest who may need it. Once again, we apologize for the inconvenience caused and thank you for sharing your feedback. Kind regards, Ilona, Chief Marketing Officer

Dear Silvia, We are truly sorry for the inconvenience you experienced during your stay. This does not reflect the level of service we aim to provide to our guests, and we sincerely regret that your expectations were not met. We will revie… Mostra altro

Dear Locatelli, Thank you very much for your lovely feedback! We're so pleased you enjoyed our breakfast and appreciated the friendliness and helpfulness of our team. Cleanliness and comfort are among our top priorities, and we're glad it showed. We hope to welcome you back soon! Warm regards, Ilona, CMO

Dear Locatelli, Thank you very much for your lovely feedback! We're so pleased you enjoyed our breakfast and appreciated the friendliness and helpfulness of our team. Cleanliness and comfort are among our top priorities, and we're… Mostra altro

Dear Matteoli, Thank you for your feedback and for highlighting the cleanliness and location of our hotel. We’re sorry to hear that certain aspects of your stay did not fully meet your expectations, particularly regarding service, availability, and language. Our reception is available 24/7, and we are always happy to assist our guests, please don’t hesitate to reach out to us at any time during your stay. In terms of languages, our team primarily speaks French, English, and Spanish. We do have one team member who speaks Italian, and we apologize if this caused any inconvenience during your visit. If you are willing to share more details about what specifically did not meet your expectations in terms of service, we would greatly appreciate it your insights help us improve. We hope the rest of your stay was enjoyable and that we will have the pleasure of welcoming you again in the future. Warm regards, Ilona, CMO

Dear Matteoli, Thank you for your feedback and for highlighting the cleanliness and location of our hotel. We’re sorry to hear that certain aspects of your stay did not fully meet your expectations, particularly regarding service, availa… Mostra altro

Dear Pastorello, Thank you for your kind words! We're thrilled that you enjoyed our spectacular location and excellent breakfast. We appreciate your understanding regarding the gym and sauna, we strive to offer the best facilities possible, and we’re glad you found them to be a great addition. We apologize for any confusion at reception and will work on improving clarity for our guests. We hope to welcome you back soon for another great stay in Paris! Best regards, The Front Desk

Dear Pastorello, Thank you for your kind words! We're thrilled that you enjoyed our spectacular location and excellent breakfast. We appreciate your understanding regarding the gym and sauna, we strive to offer the best facilities possi… Mostra altro

Dear Stefano, Thank you for your review! We're delighted that you enjoyed the calm and peaceful atmosphere of our neighborhood. Providing a relaxing environment for our guests is one of our top priorities. We hope to welcome you back soon for another serene stay! Best regards, The Front Desk

Dear Stefano, Thank you for your review! We're delighted that you enjoyed the calm and peaceful atmosphere of our neighborhood. Providing a relaxing environment for our guests is one of our top priorities. We hope to welcome you back so… Mostra altro

Cara Elsa, Grazie mille per il suo gentile commento! Siamo lieti di sapere che ha apprezzato la cordialità del nostro team, la nostra generosa colazione e la nostra posizione privilegiata nel cuore di Parigi. La vostra soddisfazione è la nostra più grande ricompensa e speriamo di avere l'opportunità di accogliervi di nuovo molto presto per un altro memorabile soggiorno a Villa Saxe Eiffel. Con i nostri più cordiali saluti, Enzo - Receptionist senior

Cara Elsa, Grazie mille per il suo gentile commento! Siamo lieti di sapere che ha apprezzato la cordialità del nostro team, la nostra generosa colazione e la nostra posizione privilegiata nel cuore di Parigi. La vostra soddisfazione è la … Mostra altro

Dear Ornella, Thank you for taking the time to share your feedback. We are truly sorry to hear that the cleaning of your room during your stay did not meet your expectations. We take cleanliness and comfort very seriously, and your comments will help us improve this service. We will make sure that this issue is addressed and does not happen again. We hope to have the opportunity to welcome you back and provide a much better experience next time. Best regards, The Front Desk

Dear Ornella, Thank you for taking the time to share your feedback. We are truly sorry to hear that the cleaning of your room during your stay did not meet your expectations. We take cleanliness and comfort very seriously, and your commen… Mostra altro

Dear Martina, Thank you for your kind review and for highlighting our new facilities, strategic location near the Eiffel Tower, and the peaceful atmosphere of our neighborhood. We’re also pleased to know you appreciated the spaciousness of our rooms compared to Parisian standards. We’ve taken note of your suggestion regarding breakfast improvements and will work on enhancing this aspect of our service. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future. Best regards, The Front Desk

Dear Martina, Thank you for your kind review and for highlighting our new facilities, strategic location near the Eiffel Tower, and the peaceful atmosphere of our neighborhood. We’re also pleased to know you appreciated the spaciousness of… Mostra altro

Dear Céline, Thank you for taking the time to share your thoughts with us. We’re glad to hear that you appreciated the design of our hotel, but we’re sorry to learn that the room size and location did not meet your expectations. Your feedback is valuable to us, and we will take it into consideration as we continue to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable experience. Best regards, The Front Desk

Dear Céline, Thank you for taking the time to share your thoughts with us. We’re glad to hear that you appreciated the design of our hotel, but we’re sorry to learn that the room size and location did not meet your expectations. Your feed… Mostra altro