Nothing

Everything

Stayed in July 2025

Beautiful position with a fabulous view of Lyon. Very attentive and helpful staff

Stayed in June 2025

The products in the bathroom were poor

Breakfast was nice. Coffee could be better

Stayed in April 2025

breakfast great, one of the best pools I have ever used

Stayed in February 2025

Thought the small bottles in the bathroom were rather passe and not very eco and didn’t feel generous for a 5 * hotel

Great location. Gorgeous design and a great spa area. Staff were attentive and charming

Stayed in January 2025

THE POOL WAS OUT OF ACTION WHICH WE WERE ONLY MADE AWARE OF LATE.

GREAT LOCATION SUPER FRIENDLY AND EFFICIENT STAFF.

Stayed in December 2024

Location is off center, requires 10 -15 minutes walk downhill, very tough uphill. Luckily there is a good funicular connection, making getting back to the hotel easier.

We especially liked a spacious and wonderful swimming pool. Swam every morning with great pleasure. Hamam and sauna were ok, but very small

Stayed in September 2024

Nothing it was exceptional

We booked a triple room with a balcony and the room was incredible. The size of the room and balcony was spacious and looked out to a gorgeous green garden. They have thought of everything in the design and amenities. The bathroom has an enormous shower, separate toilet and a bath. The staff were amazing, very attentive and nothing was too much trouble. One of the best hotels we have stayed in. Location is right near the cathedral and a short walk down hill to old town.

Stayed in August 2024

Lunch - the food was second rate unfortunately - oven chips and supermarket style cheese sandwich

Location excellent - quiet but close to Roman museum and other tourist must visits

Stayed in August 2024

The service at the hotel was fantastic. As soon as we arrived someone came out to greet us and show us into the very secure car park. Then we were given a full tour of the facilities before being introduced to our room. We had opted for a city view and the view was definitely worth it. The rooms were lovely and clean and the beds were very comfortable. It was our daughter’s birthday and they even left a card and a bag of caramels for her. It was a lovely touch. The hotel was in a brilliant spot for the old town and the Fourviere. It was easy to walk to everywhere we wanted to go to. It is a steep climb back up to the hotel from the old town so not for the unfit but there is a furnicular you can take if you want to. Over all a lovely hotel.

Stayed in July 2024

nothing

Location, view, staff and leisure facilities

Stayed in July 2024

lovely hotel, but as usual service in France lacks in professionalism. the stuff is not too willing to help and don’t expect “special treatment”

Stayed in May 2024

Our room was a "garden view" - but unfortunately, that view also let other buildings have a full view of us! We had to keep our curtains closed most of the time.

Staff was kind and so helpful in making reservations and suggestions on things to do. The room was great - but if you go, request a city view room! We were disappointed by our view - and privacy thereof.

Stayed in October 2023

Our room didn’t have any tea/coffee making facilities. The blind in between the bathroom/bedroom didn’t work which meant we had to keep closing the curtains on the windows so no one could see into the bathroom. Plus when you turned the bathroom light on at night it woke my partner. Easy fix though just needed to be repaired!!!! Hall way to rooms had a slight musty smell and a tad tired. Breakfast so so.

Location was amazing and the staff were exceptional!!!!! A special mention needs to go to the Brazilian staff member. Villa Maia scored when they hired him. An absolutely exceptional worker.

Stayed in September 2023

Brilliant place and brilliant customer oriented staff

Stayed in July 2023

Nothing except perhaps the price, but expected this at a 5 star hotel. Because we had reservations for a city tour and then dinner at Paul Bocuse (20 minute taxi ride), we did not have a chance to dine at the hotel (one night stay only)

Location was fairly central and up on a hill that overlooked the city of Lyon and was so beautiful. Staff was very quick with showing us the rooms and facilities and explaining where to eat. The bar was chic and bartender was knowledgeable. Staff was quick to bring us anything we needed (e.g., an iron for pressing clothes).

Stayed in April 2023

I found it close to perfection!

Staff are outstanding, so helpful, efficient and friendly. Receptionists, concierge team are fantastic. They helped plan my sightseeing and organised 2 great taxis during my stay. Housekeeping was also top notch and nothing was a problem. Very helpful bringing in extra bedding etc. Lovely room service and bar team. Great relaxing bar for drinks and meals. Fabulous bedroom overlooking garden. Faultless from beginning to end.

Stayed in November 2022

Breakfast does not match the level of the hotel.

Service is good. Stuff is professional.

Stayed in November 2022

get a professional Espesso machine and get a barista course to upgrade the coffee experience more towels in the spa area and fix the drain issues

the staff was absolutely wonderful, Marion, Annie, Francois, room service, spa: the therapists are fantastic, the room is very quiet and feels comfortable

Stayed in November 2022

amazing service

Stayed in August 2022

the location is rather isolated sitting up on hill near Notre Dame cathedral. There are few restaurants nearby unless you walk down (about a 15 minute walk). To return there is either walking or use the funicular

quiet. elegant surroundings

Stayed in September 2022

Usability of some of the fittings in the rooms very poor: - The worst sink ever! Very stylish all-marble sink that allows just 3-4 inches between tip of faucet/tap and surface of sink! So washing hands requires you to tilt hands horizontally flat to risk touching the sink. Not clean because it doesn’t drain!! I was only able to pull the plug out with force and drainage was disgustingly filthy. Had to call in hotel staff to unplug and clean the filthy sink drainage - receptionist and concierge came instead of housekeeping!! - One bathroom had no cabinet nor vanity top space to place toiletry bags. - Bathroom bins had lids, so either you keep lifting off or partially off, or bend down to pull open the lid every time you wish to use the bin! - Toilet had a small remote control but with zero instructions! Turns out that it was a type of self wash bidet, discovered only after it sprayed out over the toilet bowl! - Breakfast room service choices have no prices published anywhere to help with room service selection. Took 2 tries before reception & room service understood and quoted me.

Lovely serene setting which is easily accessible to Old Town (without the noise) and nice modern+old architectural design. Very helpful concierge who assisted with restaurant and other plans & bookings.

Stayed in May 2025

Overall a nice hotel - clean nice room. i travelled alone, i used the spa facilities and invited one friend to use them with me i was charged 50 euro for her to use the pool for an hour. slightly disappointed since the room i paid was for two guest staying yet they charged me for her to use the pool! will i stay there again ? NO just for that reason!

Overall a nice hotel - clean nice room, breakfast wasn't great couple flies on the buffet food which i didn't touch . i travelled alone, i used the spa facilities and invited one friend to use them with me i was charged 50 euro for her to use the pool for an hour. slightly disappointed since the room i paid was for two guest staying yet they charged me for her to use the pool! will i stay there again ? NO just for that reason!

Stayed in August 2023

Breakfast to order the night before !

Staff

Stayed in August 2023