Nothing big, really. If anything, it would be nice to have a fridge/mini bar in the room. I would also suggest adding a creamer to the coffee/tea set in the room (I also didn't find hot milk for a coffee at breakfast).. Check out at 10 is a little bit early.

Perfect location, close to ski lifts as well as many restaurants, bars etc. Very good breakfast. The hotel has a ski rental which is very convenient. Great terrace with a beautiful view of ski slopes, with djs playing on selected days.

Stayed in April 2025

The hot breakfast- on a few occasions it was cold so we decided to have cereal and pastries most of the time. We had a nightmare getting home because the mountain was shut due to the snow fall within 24hours. We asked whether there was any availability for our family to stay an extra night. We were told no, which was fine. But, what was upsetting, we booked an apartment in the middle of the village and asked at the reception would the shuttle bus be able to take us with our cases to the apartment as we had seen it go up and down the village twice, so thought it was running. The young lady at the reception hotel did try and help but was told no by her colleague. The shuttle bus is not moving, we did mention that we had seen it moving and that’s why we asked. This was very disappointing and frustrating as we were all very concerned about the situation we were in - missing our flights and wondering when we were able to purchase new ones. This made the end of our holiday very stressful and a little help from the hotel would have been appreciated at this time. Disappointing end to our holiday, as we all really enjoyed staying at this hotel.

Beautiful and clean. The bedrooms were a good size and looked over the piste. Lovely hotel. Most staff extremely friendly and helpful.

Stayed in April 2025

Loved the hotel, location and food. Majority of the staff were friendly and great but some at times were slightly rude.

Stayed in March 2025

Small room, jackozy is super small , no balconies, some issue with wifi

Good breakfast(but same every day), real ski in ski out, nice lockers, very nice modern design good location ( not perfect), nice stuff

Stayed in March 2025

There was a lingering smell of sewage at certain times on the day

Location, food , staff

Stayed in March 2025

nothing negative to say

The bar, the restaurants, excellent. Staff were super friendly and you can step off the outdoor decking straight onto the main slope.

Stayed in March 2025

The exit and entrance from the ski slopes (ski in/ski out needs improvement. it's not easy and not safe, especially for beginners

The rooms The breakfast The terrace

Stayed in March 2025

Everything was perfect and specialy the staff …. All of them they are amazing and professional from the check in till checkout.

Stayed in February 2025

Water in the hot tub is not warm enough! Sound proof of the rooms need improvement. But the parties usually end b4 11pm. So, it’s not a big problem!

All the staff are very helpful and nice, esp the ones who work in the ski boutique. They are very accommodating and gave us valuable advice! Prices at the ski boutique r very reasonable too! Emily who works at the reception is very helpful too! She helped us to get an airport transfer at the very last minute that really saved us a lot of money. Cuz our original transfer was an hour late! Their breakfast is great too! Good variety and delicious! I’ll definitely come back.

Stayed in February 2025

We knew the hotel held apres ski parties between 2pm and 7pm a couple of times a week. Sadly, Val Thorens now seems to attract very loutish individuals, not staying at the hotel, but hanging around outside to listen to the music. They were rude, noisy and urinating up the walls of adjacent apartments in daylight and full view from our room. It spoilt our holiday.

The hotel is modern, clean and stylish. The staff are professional and the breakfasts just what you need before a day on the slopes.

Stayed in February 2025

Our room was disappointing as there was no light by the door where the kettle and cupboards were, it was very dark and we could not see the kettle without using our phone torches. Getting served in the bar was also difficult, at times we were told we could not be served at the bar and needed to wait for a server, the servers were outside on the terrace but we were not able to get the drinks we wanted at the boot locker room bar so we were unable to get a drink. We gave up and went out, you really should be able to get a drink if you are a resident. Breakfast had lots of amazing options but every day we had to wait for food to be topped up, bacon, eggs,, bread for toast, plates etc, then when they replenish it was only a small amount, i.e. 8 slices of bread for toast which went almost immediately

Reception staff were amazing, location was fantastic as was the food.

Stayed in February 2025

Nothing

Good space and great selection

Stayed in December 2024

Wellness area was a bit small

Very nice personel, restaurant, internal design and great location!

Stayed in December 2024

Maybe different lunch time menu choice as it was the same as the evening menu and we would prefer a lighter choice with more sandwiches/salads etc at lunchtime

Everything- location, vibe, quality of hotel and service. Perfect choice for our holiday

Stayed in April 2024

Rooms were way too hot at night.

Staff were absolutely fantastic, great location, great vibe, great food.

Stayed in February 2024

Nothing really

Location for ski in ski out is exceptional!

Stayed in March 2024

They could offer better pillows for the bed and better service during breakfast, sometimes you had to ask them 3 times for your coffee. Also, Somehow the weekend we stayed and the following days there wasn’t any apres ski, despite the fact that the hotel posts about it on social media frequently

Great location and food

Stayed in February 2024

The lifts are too small to cope when the hotel is busy. Service in the restaurants is very slow. I got food poisoning during my stay, as did at least four other guests that I spoke to. The only common factor was that we all had the hotel buffet breakfast. The cold breakfast items are fine but the hot breakfast items left a little to be desired. Soggy hash browns and cold beans. Surely it's not asking too much in a €500 / night hotel for there to be an option to get a freshly made omelette or poached eggs? Instead you're left with a choice between communal scrambled eggs or cooking your own soft-boiled eggs in a water bath. Also, what's the point of having a bar in the boot room if it's never open?!

The location is superb and the sauna / steam room area is excellent too. The room was serviced every day and left spotless. The food in the restaurant in the evening was excellent.

Stayed in February 2024

Single Beds too small (only a small 3 ft single so you feel as though you are falling out), pillows very small and uncomfortable, breakfast foods and drinks luke warm, rooms too hot.

Fantastic ski in ski out Location, superb very friendly and professional staff, very high quality hotel with an excellent ambiance

Stayed in February 2024

Coffee at breakfast could have been better. But was all in all good.

Was a lively hotel, great location for slopes and comfortable, decent sized rooms. Staff were friendly and helpful.

Stayed in February 2024

The spa was a little bit disappointing. The staff were lovely until the day we checked out and wanted to leave skis in locker - just felt like they were not that accommodating

Really liked everything - the rooms the food the bar the staff etc

Stayed in February 2024

Beds are not very comfy

Amazing location, perfect for ski in ski out. Staff were also very friendly and accommodating.

Stayed in January 2024

The entrance corridor of the room was not at all lit, and it was kind of difficult to put/find your stuff in the storage space that was available exactly in the corridor.

The hotel location was excellent, and its staff very friendly. The general atmosphere in the hotel, throughout the resort, and on the slopes = modern/fresh, well though out. Absolutely no "logistical" difficulty.

Stayed in January 2024

Huge ski room, very comfortable, ski in-out

Stayed in March 2023