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Reviews of Mercure Tours Nord 4 stars

11 rue de l'Aviation, 37100 Tours, France

#25 of 51 hotels in Tours

Guests' Choice

Review score

Based on 359 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.3

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8.0

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 26 August 2025

    9.0
    A comfortable and enjoyable stop on a long journey.
    • Leisure trip
    • Family with young children
    • Superior Room with King Bed and Sofabed
    • Stayed 1 night
    • Submitted via mobile

    There was no milk in the room.

    Everything was great! It was very clean, the staff were kind, the beds were comfortable and the restaurant food was delicious.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    7.0
    Good
    • Family with young children
    • Classic Family Room with Double Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    We asked for a baby bed which was installed without the mattress (just the chassis). When we asked them to bring the mattress and a coverture for our son, they said it was policy of accor group NOT to put mattress. Instead we were told to fold 2 or 3 covertures to make our own mattress for the baby. We were told that a baby suffered sofocation with the mattress and the new policy was now like this. I fail to understand how the new policy is safer than a normal mattress. When we asked for the covertures to make our own mattress they told us that they could not provide them! Finally the staff realised how the situation was ridiculous and brought us both a mattress and a coverture. They also said that the families in their hotel do not ask for mattress for the babies and simply let the kids sleep over the chassis.

    Clean, big room, good facilities

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Ideal location and comfy room for a family. Lovely breakfast.
    • Leisure trip
    • Family with young children
    • Classic Family Room with Double Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The carpet in the hallways looked a bit tired.

    Easy to get to on our trip through France, plenty of parking and really comfy beds. Room nicely set up for our family.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Family Room with Double Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Everything was good, but the sofabed for the kids was really not comfortable, very hard and they could feel the springs. Maybe an additional layer / mattress would help.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Family Room with Double Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Food,pool, aircon

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    Lovely hotel, could do with better menu
    • Leisure trip
    • Family with young children
    • Classic Family Room with Double Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Bit far from anything, restaurant is a bit posh so had to go out for the kids to be able to eat anything. Doesn’t seem to cater for them on their menu.

    Clean and a lovely welcome from the staff. Breakfast had a lot of choice.

    Stayed in July 2025

  • Reviewed: 9 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Family Room with Double Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was chaotic

    Stayed in August 2025

  • Reviewed: 6 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    For one night including dinner and breakfast I felt it was a tad expensive.

    Good overnight stop as we travelled north to south. Friendly staff, good food, decent room and good location.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    great stopover along the motorway for my road trip.
    • Leisure trip
    • Family with young children
    • Classic Family Room with Double Bed and Sofa Bed
    • Stayed 1 night

    The scrambled eggs for breakfast weren't great, maybe a bit too much industrial.

    This was the perfect stopover on our road trip The staff was friendly and helpful. The rooms were large enough, the breakfast and dinner were very good, the wifi worked without a glitch, and the parking was directly in front of the hotel.

    Stayed in July 2025

  • Reviewed: 5 August 2025

    9.0
    Very good
    • Leisure trip
    • Couple
    • Classic Family Room with Double Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Not enough space outside on terrace to Sit comfortably and have a drink

    Location facilities parking

    Stayed in August 2025

  • Reviewed: 1 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
    • Stayed 1 night

    There is limited staff at the reception. The breakfast has decent options but the are is congested so it feels crowded.

    It was a good price for one night stay including breakfast. Though it's fairly outside of the Tours city it was convinient for us.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
    • Stayed 1 night

    Friendly helpful staff. Good location. Parking very good.

    Stayed in June 2025

  • Reviewed: 1 July 2025

    7.0
    Good en-route night-stop
    • Leisure trip
    • Solo traveller
    • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
    • Stayed 2 nights

    Very little

    Mostly good

    Stayed in June 2025

  • Reviewed: 22 June 2025

    8.0
    Ticked all the boxes, overnight stay with restaurant, onsite parking and short detour off our route
    • Leisure trip
    • Couple
    • Classic Family Room with Double Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Tired in areas and carpets worn

    Good evening meal, breakfast good

    Stayed in June 2025

  • Reviewed: 24 May 2025

    8.0
    Good, would use hotel again
    • Leisure trip
    • Couple
    • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
    • Stayed 1 night

    Good restaurant, available and reservations at short notice. Good nights sleep in comfortable room Good breakfast and free secure parking

    Stayed in May 2025

  • Reviewed: 23 May 2025

    8.0
    Convenient location and a lovely hotel which we hope to stay at again.
    • Leisure trip
    • Couple
    • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
    • Stayed 1 night

    Given the price, I wonder if the hotel could make daily newspaper available. We like to catch up on news and find a film to watch.

    The breakfast was excellent. We appreciated being given a ground floor room for easy access for my disabled husband. The restaurant was also very welcoming although because of allergies, staff found it difficult to recommend something we could both eat. Chef did us proud however. Thank you.

    Stayed in May 2025

  • Reviewed: 12 May 2025

    8.0
    Fantastic stop over if you have dogs.
    • Leisure trip
    • Couple
    • Superior Room with King Bed and Sofabed
    • Stayed 1 night
    • Submitted via mobile

    A bit dated but we have stayed a few times and can see that rooms are being decorated and upgraded.

    ALL staff are lovely and welcoming. A great stop over when travelling with our four dogs. Easy parking and space to exercise dogs. Very important! Very clean. Spacious rooms with separate toilet and shower.

    Stayed in May 2025

  • Reviewed: 27 April 2025

    8.0
    A pleasant business hotel with excellent restaurant.
    • Leisure trip
    • Couple
    • Superior Room with King Bed and Sofabed
    • Stayed 1 night
    • Submitted via mobile

    We never like the separate toilet with no hand wash basin in it but that’s the norm in France. I’ve already mentioned the NOT gluten-free “gluten-free muesli”.

    The restaurant was very good, food and wine excellent at dinner, efficient and pleasant staff. Breakfast also good until I realised the “gluten-free muesli” wasn’t! I was blowing my nose with runny eyes all day! They need to take allergies seriously. We could have our dog in our room but not in the restaurant. WiFi good. EV chargers worked.

    Stayed in April 2025

  • Reviewed: 26 April 2025

    7.0
    Great stop off for people travelling with dogs.
    • Leisure trip
    • Couple
    • Classic Family Room with Double Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Rooms dated. Badly in need of update. Electrics and fittings tired. Previous room was better. But we did ask for ground floor so maybe not updated yet?

    Lovely staff from reception to restaurant. Nothing too much trouble. Convenient stop off, near autoroute. Free, easy parking. Good restaurant on site. And bar! Room service available! Breakfast fantastic. Good hot shower. Bed huge and comfortable. Great for staying with our FOUR dogs. Reasonable charge. Nice grassed areas with small woods.

    Stayed in April 2025

  • Reviewed: 20 April 2025

    8.0
    Good stopover
    • Leisure trip
    • Family with young children
    • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Maybe adding more bread variety could be nice.

    Nice room, good breakfast, also a small kids play area with several coloring sheets to entertain them.

    Stayed in April 2025

  • Reviewed: 12 April 2025

    7.0
    Good overnight stay in a well located hotel
    • Leisure trip
    • Couple
    • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Our room was clean, comfortable and quite spacious. Well situated by the motorway, with excellent private parking, which suited our needs. We enjoyed dinner in the restaurant and overall found the hotel reasonable value for an overnight stay. It would be much nicer to be there in the summer, as they have a nice terrace and outdoor swimming pool, but sadly we were travelling out of season and the pool was shut.

    Stayed in April 2025

  • Reviewed: 8 April 2025

    8.0
    Friendly helpful staff and a nice clean hotel ideally located for travel
    • Leisure trip
    • Couple
    • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    It could have been a bit smarter in terms of furniture but that’s all

    I was really happy with this hotel. We are always seeking out dog friendly hotels in France and this one was really accommodating. The bedroom was a good size clean and comfortable and the breakfast was plentiful. Location was easy to find and close to the motorway on our route to Spain.

    Stayed in March 2025

  • Reviewed: 7 April 2025

    7.0
    Comfortable
    • Leisure trip
    • Couple
    • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Excellent food and welcoming and pleasant staff. Decor and carpeting a little tired . Shower over bath a little dated .

    Stayed in April 2025

  • Reviewed: 6 April 2025

    7.0
    Well located for the motorways hotel good standard. Comfortable. Very good restaurant. Welcomes dogs
    • Leisure trip
    • Solo traveller
    • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Well located for the motorways hotel good standard. Comfortable. Very good restaurant. Welcomes dogs

    Stayed in February 2025

Showing 1 – 25

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