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Reviews of Grand Tonic Hotel & SPA NUXE 4 stars

58 Avenue Edouard VII, 64200 Biarritz, France

#40 of 53 hotels in Biarritz

Guests' Choice

Review score

Based on 218 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.5

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 5 September 2025

    9.0
    Fantastic hotel
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic hotel, with great staff and facilities. The room was great, with a superb bed and pillows. The bathroom was excellent with a superb jacuzzi bath.

    Stayed in September 2025

  • Reviewed: 3 September 2025

    8.0
    Very comfortable, elegant and friendly, a gem in a great location.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The spa is a little limited though beautiful and clean. No exercise room. But maybe people jog instead. Know where to dry swimsuit.

    Brilliant location. Great friendly staff. Housekeeping was excellent, plenty of towels and replaced used damp each day after using spa. Rooms and public areas were very clean and comfortable. We used the bar for a nightcap every evening, and the staff were great. Our friends had a lower room and did experience noise from a club near by on one night. Our room temperature was comfortable and we could easily adjust it.

    Stayed in September 2025

  • Reviewed: 28 August 2025

    7.0
    I would stay again.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    You had to pay extra for the pool + parking + city tax made the price far more than expected. The bedrooms were also not that clean.

    Great location, close to the beach and centre

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    We will definitely come as we love the location and staff but it is a bit expensive for the quality
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Both our rooms are a bit tired and need freshening up. Rooms are a bit basic and for the price and 4 star rating. I would expect a bit more luxury, as there is no view out of the windows. A coffee machine, a small fridge, free fruit etc etc

    Location , staff, breakfast, and Spa are excellent.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    9.0
    will come again but will have dinner outside.
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    Have a dinner to the restaurant but the tuna was really disappointing./ quality and cook... but staff was very nice

    Satff is great and thanks for the upgrade/ nice room Spa also nice massage

    Stayed in August 2025

  • Reviewed: 20 August 2025

    7.0
    Very relaxing attentive staff clean and great location hotel
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Coffee pod machine in room. A small gym area with a few treadmills. More yoga classes. Coffee in bar wasn’t great.

    Nuxe products / clean comfy beds / lovely staff very dog friendly, easy parking, nice spa area though photos v deceiving re size. All in all a very nice stay I’ve left a good review on TripAdvisor 😬

    Stayed in August 2025

  • Reviewed: 19 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is very old and the quality definitely does not match the price of the stay. It should have been renovated in 19th century… The “luxurious” spa that is said to cost 10€ per person to access the spa (you actually pay 12€) is underwhelming. It only offers a small steam room, a small sauna and a medium sized pool. It is very hard to get an appointment to any of the treatments, and the staff does not speak English in the spa, except for 1 person. Also, the spa staff is barely present at the front desk, so if you need extra towels - prepare to get them from the room. The parking needs to be booked for additional price in advance - which was not stated on booking, so it was an unpleasant surprise for my family. Luckily, there is another paid parking across the street.

    The location of the hotel is really nice - close to the beach and downtown. The hotel restaurant offers delicious food.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    9.0
    Lovely stay in the heart of Biarritz
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Good location and nice rooms

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    Fantastic Hotel , Great Facilities, location and staff.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 7 nights

    Great size family room

    Stayed in August 2025

  • Reviewed: 1 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights
    • Submitted via mobile

    Lack of variety within breakfast buffet, with v limited options for those with allergies.

    Location Helpful multilingual staff

    Stayed in June 2025

  • Reviewed: 29 July 2025

    8.0
    Good hotel
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very central, comfy beds

    Stayed in June 2025

  • Reviewed: 22 July 2025

    8.0
    Good location breakfast was okay but not brilliant as they run out of croissants on one morning, which should not happen
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The deluxe room was dated and in general, we did not use the spa facilities

    Good location

    Stayed in July 2025

  • Reviewed: 13 July 2025

    9.0
    I will be back
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The key cards get easily wiped by smartphones. Very minor issue.

    Very homely hotel. Exceptional food. Friendly staff. Spa great and I had one of the best massages of my life from Chloe. All in all, a great small hotel.

    Stayed in July 2025

  • Reviewed: 26 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Couldn't work out the closing time of the bar. One receptionist said " when everyone has gone" but they turned away people trying to come in around 10.30pm while a few of us were still in there, leaving the place quite atmosphereless.

    Good parking facilities & location near seafront. Staff on concierge desk were pleasant and helpful.

    Stayed in June 2025

  • Reviewed: 19 June 2025

    8.0
    We would stay here again.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights

    Staff are all lovely, really helpful and friendly. Hotel is in an excellent location.

    Stayed in June 2025

  • Reviewed: 22 May 2025

    7.0
    Great location
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Outdated rooms. Spa was disappointing and needs a good renovation/update.

    Excellent location close to beach and center. Clean, spacious rooms. Comfy beds. Meets basic needs. Staff were super helpful.

    Stayed in April 2025

  • Reviewed: 20 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Spa area very busy, especially during family time when children allowed. Tried to go during non-family time but it was booked for a private party so we could only have 20mins in the spa.

    Good location. Staff were very helpful. Room comfortable

    Stayed in April 2025

  • Reviewed: 13 May 2025

    8.0
    biarritz is great - just go - and this hotel ticks the boxes
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    can’t think of anything we were dissatisfied with

    very good location close to the beach and the restaurant was very good - excellent chef staff were welcoming and friendly too

    Stayed in May 2025

  • Reviewed: 3 May 2025

    9.0
    Lovely stay in a great location with very helpful staff
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Key card to room kept failing

    Superb location and very friendly helpful staff

    Stayed in May 2025

  • Reviewed: 10 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All goid

    Room and breakfast were of high standard and sauna great!

    Stayed in February 2025

  • Reviewed: 31 December 2024

    7.0
    Nice stay in Biarritz steps away from the ocean
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a problem with the AC. It wasn’t functioning and the room was either 40 degrees or 10. …

    Very good location

    Stayed in October 2024

  • Reviewed: 25 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    The hotel could do with a freshen up with the room and buildings.

    Location was awesome, a stone throw away from the main beach

    Stayed in October 2024

  • Reviewed: 21 October 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    The view from our window was a little sad.

    The room was clean and comfortable, the staff were lovely and accommodating, and we very much enjoyed our hour in the spa and the bathtub in our room.

    Stayed in October 2024

  • Reviewed: 17 October 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 5 nights

    Hotel is old, you have no see view acrually its even not a second line, but from photoes yous see enterance from the beach...

    It was good in general

    Stayed in August 2024

Showing 1 – 25

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