Opiniones del Sofitel Lyon Bellecour 5 estrellas

Dear Guest, We sincerely appreciate your positive review. We are delighted to know that you thoroughly enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you again on your next visit. Sincerely, Claire Quality Manager

Dear Guest, We sincerely appreciate your positive review. We are delighted to know that you thoroughly enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you again on your next visit. Sincerely, … Mostrar más

Dear Guest, Thank you for sharing your feedback. We are sorry to hear that your experience did not fully meet your expectations. We appreciate your comments regarding the room and kindly ask you to let us know of any specific preferences you may have for room preparation in the future. Our housekeeping team will do their utmost to accommodate your requests. We are pleased that you enjoyed the service provided by our team and the quality of our breakfast. We hope to have the opportunity to welcome you again and provide you with an improved experience. Sincerely, Claire Quality Manager

Dear Guest, Thank you for sharing your feedback. We are sorry to hear that your experience did not fully meet your expectations. We appreciate your comments regarding the room and kindly ask you to let us know of any specific preferences y… Mostrar más

Estimado Carlos, Lamentamos sinceramente que su experiencia no haya sido satisfactoria debido al cierre de nuestros servicios de restauración. Es cierto que nuestros restaurante y bar de la octava planta cierran los domingos, pero puede disfrutar de nuestro Light Bar en el lobby y de nuestro menú de verano en room service. Agradecemos su comprensión y tomaremos en cuenta sus comentarios para mejorar en el futuro. Atentamente, Pauline, Guest Relation Manager

Estimado Carlos, Lamentamos sinceramente que su experiencia no haya sido satisfactoria debido al cierre de nuestros servicios de restauración. Es cierto que nuestros restaurante y bar de la octava planta cierran los domingos, pero puede d… Mostrar más

Dear Guest, Thank you for sharing your feedback on your stay with us. It is a pleasure to hear that our central location, the convenience of our private parking and the quality of our restaurant with its stunning views of Lyon were particularly appreciated. We look forward to welcoming you back. Sincerely, Claire Quality Manager

Dear Guest, Thank you for sharing your feedback on your stay with us. It is a pleasure to hear that our central location, the convenience of our private parking and the quality of our restaurant with its stunning views of Lyon were particul… Mostrar más

Dear Mr. Eduardo, We thank you for your positive comments regarding your stay at the Sofitel Lyon Bellecour. It is a great pleasure to know that you particularly appreciated our central location and the attentive service provided by our staff. We do, however, regret that the room’s decor did not fully meet your expectations, and we have taken note of comment. We sincerely hope to have the pleasure of welcoming you again in the near future. Sincerely, Claire Quality Manager

Dear Mr. Eduardo, We thank you for your positive comments regarding your stay at the Sofitel Lyon Bellecour. It is a great pleasure to know that you particularly appreciated our central location and the attentive service provided by our s… Mostrar más

Dear Luis, We sincerely appreciate your kind words regarding the size of the rooms and the comfort of our beds. We are pleased to know that your stay was enjoyable, and we look forward to the pleasure of welcoming you again at the Sofitel Lyon Bellecour. Sincerely, Claire Quality Manager

Dear Luis, We sincerely appreciate your kind words regarding the size of the rooms and the comfort of our beds. We are pleased to know that your stay was enjoyable, and we look forward to the pleasure of welcoming you again at the Sofitel … Mostrar más

Dear Andres, We sincerely thank you for your positive feedback. We are delighted that the hotel's location, the quality of our staff, and the comfort of our bedding contributed to making your stay enjoyable. Your comfort and satisfaction are essential to us, and we have taken note of your comments regarding the facilities. We hope to have the pleasure of welcoming you back soon. Sincerely, Claire Quality Manager

Dear Andres, We sincerely thank you for your positive feedback. We are delighted that the hotel's location, the quality of our staff, and the comfort of our bedding contributed to making your stay enjoyable. Your comfort and satisfaction ar… Mostrar más

Dear Corinne, We appreciate your comment about our location and are very happy that it allowed you to visit our city in the best conditions. However, we regret that our facilities and wellness area did not meet your expectations. Your experience is important to us and we take note of your comments to help us make improvements in the future. We hope you will place your trust in us again in the future. Yours sincerely Claire Quality Manager

Dear Corinne, We appreciate your comment about our location and are very happy that it allowed you to visit our city in the best conditions. However, we regret that our facilities and wellness area did not meet your expectations. Your exper… Mostrar más

Estimada Estefanía, Lamentamos sinceramente que su experiencia no haya estado a la altura de sus expectativas. Sentimos leer que se sintió decepcionada con la habitación y lamentamos profundamente los inconvenientes que experimentó durante su estancia. Esperamos volver a darle la bienvenida y hacer su estancia lo más agradable posible, teniendo en cuenta sus preferencias. Atentamente Claire Responsable de Calidad

Estimada Estefanía, Lamentamos sinceramente que su experiencia no haya estado a la altura de sus expectativas. Sentimos leer que se sintió decepcionada con la habitación y lamentamos profundamente los inconvenientes que experimentó durante… Mostrar más

Estimado Daniel Vicente Gracias por su comentario y estamos encantados de que haya elegido nuestro hotel para su estancia en Lyon. Tenemos en cuenta su comentario sobre la necesidad de mejorar nuestras instalaciones. Esperamos poder darle la bienvenida de nuevo y ofrecerle una mejor experiencia. Atentamente Claire Responsable de Calidad

Estimado Daniel Vicente Gracias por su comentario y estamos encantados de que haya elegido nuestro hotel para su estancia en Lyon. Tenemos en cuenta su comentario sobre la necesidad de mejorar nuestras instalaciones. Esperamos poder darle … Mostrar más

Estimado Oscar, gracias por su amable comentario. Estamos encantados de saber que disfrutó del encanto de nuestro hotel y de la impresionante vista del Ródano desde nuestro restaurante. También nos complace saber que disfrutó de la comodidad de nuestra habitación y de nuestro desayuno. Estaremos encantados de recibirle de nuevo. Saludos cordiales, Claire, Responsable de Calidad

Estimado Oscar, gracias por su amable comentario. Estamos encantados de saber que disfrutó del encanto de nuestro hotel y de la impresionante vista del Ródano desde nuestro restaurante. También nos complace saber que disfrutó de la comodida… Mostrar más

Dear Viviana Pereyra Lucena, Thank you for taking the time to leave this review of your stay at the Sofitel Lyon Bellecour. We are delighted that you found our breakfast excellent. We sincerely regret the inconvenience related to the television, please be assured that we will increase our attention in this regard and take the necessary measures. We hope you will give us another opportunity to demonstrate the high quality of our service during a future stay. Sincerely yours, Claire Quality Manager

Dear Viviana Pereyra Lucena, Thank you for taking the time to leave this review of your stay at the Sofitel Lyon Bellecour. We are delighted that you found our breakfast excellent. We sincerely regret the inconvenience related to the t… Mostrar más