7.2

Reviews of ibis budget Tours Centre Gare et congrès 2 stars

27 rue Edouard Vaillant, 37000 Tours, France

  • Ramon

    Reviewed: 3 September 2025 · Stayed in August 2025

    Verified review

    Its location Su localización

    The staff only speaks French. El personal solo habla en francés

  • Lynn

    Reviewed: 1 September 2025 · Stayed in September 2025

    Verified review

    The situation of the hotel was great

    The car park was a bit of a conundrum especially when your very tired from travelling

    Property response:

    Thank you for your feedback! We're glad to hear you enjoyed the hotel's location. We understand that the car park situation can be a bit confusing, especially after a long journey, and we truly appreciate you bringing this to our attention. We'll look into how we can make it clearer and more convenient for future guests. We hope to welcome you back soon! Hôtel Ibis Budget Tours Centre Gare et Congrès

    Thank you for your feedback! We're glad to hear you enjoyed the hotel's location. We understand that the car park situation can be a bit confusing, especially after a long journey, and we truly appreciate you bringing this to our at… Show more

    ibis budget Tours Centre Gare et congrès
    2 September 2025
  • Iain

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Great value

    All was good

    Property response:

    Thank you for your kind words! We're delighted to hear that you found great value in your stay and that everything met your expectations. We hope to welcome you back soon! Hôtel Ibis Budget Tours Centre Gare et Congrès

    ibis budget Tours Centre Gare et congrès
    2 September 2025
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  • 3.0 Poor
    Anonymous

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    We only received one room despite paying for 2. There were 5 of us.

    Property response:

    Hello, We are sorry for any inconvenience you have experienced during your stay in our hotel. As you chose to remain to be ''anonymous'', we are unable to check and understand the problem and therefore give you a proper explanation. Please don't hesitate to contact us directly in order to clear the issue. We remain at your disposal at any time. Best Regards Hôtel Ibis Budget Tours Centre gare et Congrès

    Hello, We are sorry for any inconvenience you have experienced during your stay in our hotel. As you chose to remain to be ''anonymous'', we are unable to check and understand the problem and therefore give you a proper ex… Show more

    ibis budget Tours Centre Gare et congrès
    30 August 2025
  • Suzanne

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Clean, quiet, good location. Parking available

  • Areti

    Reviewed: 26 August 2025 · Stayed in June 2025

    Verified review
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  • Victoria

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Location

    Cosy

    Property response:

    Hello, Thank you so much for your wonderful review and your 10-star rating! 🌟 We are delighted that you had an incredible stay and that the location and comfort fully met your expectations. Your satisfaction is our greatest reward! We look forward to welcoming you back very soon. Sincerely, Hôtel Ibis Budget Tours Centre Gare et Congrès

    Hello, Thank you so much for your wonderful review and your 10-star rating! 🌟 We are delighted that you had an incredible stay and that the location and comfort fully met your expectations. Your satisfaction is our greatest reward! We lo… Show more

    ibis budget Tours Centre Gare et congrès
    26 August 2025
  • Tracy

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Breakfast was better than the usual cheap hotel breakfast. Bathroom was pretty good and the beds were very comfortable.

    There was barely enough room to move past the foot of the bed.

    Property response:

    Thank you for taking the time to share your feedback. We're pleased that you appreciated the quality of our breakfast, the comfort of our bedding, and the bathroom amenities. We've noted your observation regarding the limited space at the foot of the bed and will take it into account in our future improvements. We look forward to welcoming you back soon. Hôtel Ibis Budget Tours Centre Gare et Congrès

    Thank you for taking the time to share your feedback. We're pleased that you appreciated the quality of our breakfast, the comfort of our bedding, and the bathroom amenities. We've noted your observation regarding the limited space … Show more

    ibis budget Tours Centre Gare et congrès
    24 August 2025
  • Thomas

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Bunk bed

    See other review of same hotel

    Property response:

    Hello, We're sorry to hear that your experience didn't meet your expectations. Your comment seems to be about bunk beds: they are indeed present in some of our economy rooms, and we make every effort to clearly indicate this when booking. If you encountered any other specific issues during your stay, please let us know—we're always looking to improve. Thank you for taking the time to leave a review. Hôtel Ibis Budget Tours Centre Gare et Congrès

    Hello, We're sorry to hear that your experience didn't meet your expectations. Your comment seems to be about bunk beds: they are indeed present in some of our economy rooms, and we make every effort to clearly indicate this when bo… Show more

    ibis budget Tours Centre Gare et congrès
    24 August 2025
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  • Thomas

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    My daughter liked the bunk bed

    Tiny room. Wobbly ladder. Tiny shower.

    Property response:

    Hello, We sincerely apologize that your stay did not meet your expectations. We regret that you found the room too small and the shower narrow. Our rooms are indeed designed with economy in mind, maximizing space, but we understand that this may not be suitable for everyone. We take note of your comment regarding the bunk bed ladder and will have this checked immediately. We are still delighted to hear that your daughter enjoyed the bunk bed—thank you for sharing. We hope to have another opportunity to welcome you in better conditions.

    Hello, We sincerely apologize that your stay did not meet your expectations. We regret that you found the room too small and the shower narrow. Our rooms are indeed designed with economy in mind, maximizing space, but we understand that thi… Show more

    ibis budget Tours Centre Gare et congrès
    24 August 2025
  • James

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Ivaylo

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
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  • Rebecca

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Good central location with easy walking distance to sights of Tours Room was quiet with excellent black out curtain and no noise Secure parking location

    Pillows were very flat and not comfortable The secure parking was narrow to access

    Property response:

    Hello, Thank you for sharing your experience at the ibis Budget Tours Centre Gare. We are delighted that you appreciated our central location, the quietness of your room, the blackout curtains, and the secure parking. We also take note of your comments regarding the comfort of the pillows and the narrow access to the parking lot. These comments will be forwarded to the relevant departments to improve our guests' experience. We look forward to welcoming you back for a future stay in Tours. Sincerely, The ibis Budget Tours Centre Gare Team

    Hello, Thank you for sharing your experience at the ibis Budget Tours Centre Gare. We are delighted that you appreciated our central location, the quietness of your room, the blackout curtains, and the secure parking. We also take note of… Show more

    ibis budget Tours Centre Gare et congrès
    20 August 2025
  • Teresa

    Reviewed: 17 August 2025 · Stayed in June 2025

    Verified review
  • Susan

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Value for money Close to tram stop

    A little tired

    Property response:

    Thank you for taking the time to share your review. We're delighted that you appreciated the excellent value for money and the proximity to the tram, a convenient way to visit Tours. We've noted your comments regarding the overall condition and will take them into account to continue improving the comfort of our accommodations. We look forward to welcoming you back for your next stay! Hôtel Ibis Budget tours Centre Gare et Congrès

    Thank you for taking the time to share your review. We're delighted that you appreciated the excellent value for money and the proximity to the tram, a convenient way to visit Tours. We've noted your comments regarding the overall c… Show more

    ibis budget Tours Centre Gare et congrès
    17 August 2025
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  • 7.0 Good
    Okeiyi

    Reviewed: 15 August 2025 · Stayed in July 2025

    Verified review
  • Pedro

    Reviewed: 15 August 2025 · Stayed in July 2025

    Verified review

    Fairly central location but a bit dodgy as it was very close to the station with lots of unsavoury characters hanging about.

    Dated room .. bed not very comfortable

    Property response:

    Sir, Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't fully meet your expectations. Our location near the train station is generally appreciated for its convenience, but we understand that this can sometimes lead to a different experience depending on the time of day. Regarding the room and bed comfort, we take note of your comments. Renovations are planned to improve the quality of our facilities. We hope to have the opportunity to welcome you again to offer you a better experience. Best Regards Hôtel Ibis Budget Tours Centre Gare et Congrès

    Sir, Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't fully meet your expectations. Our location near the train station is generally appreciated for its convenience, but we unders… Show more

    ibis budget Tours Centre Gare et congrès
    16 August 2025
  • Michael

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Nice area

    The room felt small and not clean, the beds were awful I won't give it to my dog, the breakfast is terrible only muddy coffee or tea if you can find all the bits, food shocking, spend a few more euros and stay in the real ibis

    Property response:

    Hello, We are sincerely sorry to hear that your stay did not meet your expectations. We regret that the room, the comfort of the beds, and the breakfast did not satisfy you. Cleanliness and quality of service are priorities for us, and your comments have been shared with our teams so that we can implement the necessary improvements. We are, however, pleased that you enjoyed the neighborhood. We hope to have the opportunity to offer you a better experience in the future. Hôtel Ibis Budget Tours Centre Gare et Congrès

    Hello, We are sincerely sorry to hear that your stay did not meet your expectations. We regret that the room, the comfort of the beds, and the breakfast did not satisfy you. Cleanliness and quality of service are priorities for us, and you… Show more

    ibis budget Tours Centre Gare et congrès
    16 August 2025
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  • Shay

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    It's a kip

    Everything

    Property response:

    Hello, We're sincerely sorry to hear that your experience didn't meet your expectations. Your feedback is important to us, and we'd like to learn more about it so we can better understand what went wrong as described on our website. Please feel free to contact us directly so we can investigate this further and find a solution. Thank you for your feedback—it helps us improve. Sincerely, Hôtel Ibis Budget Tours Centre Gare et Congrès

    Hello, We're sincerely sorry to hear that your experience didn't meet your expectations. Your feedback is important to us, and we'd like to learn more about it so we can better understand what went wrong as described on our web… Show more

    ibis budget Tours Centre Gare et congrès
    14 August 2025
  • Sophia

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    It was a good price for two rooms. The staff were friendly and helpful.

    The location was a bit sketchy. I wouldn’t recommend staying here with children. The hotel itself was ok but walking out to get dinner felt unsafe. The rooms and building was very tired.

    Property response:

    Hello, Thank you for taking the time to share your experience. We're delighted to read that you appreciated the excellent value for money and the kindness and helpfulness of our staff—a point that's particularly important to us. We also take note of your comments regarding the environment and the general condition of the establishment. Your feedback is valuable and allows us to identify areas for improvement, particularly in terms of comfort and perceived safety. We hope to have the opportunity to welcome you again in better conditions. Sincerely, Hôtel Ibis Budget Tours Centre Gare et Congrès

    Hello, Thank you for taking the time to share your experience. We're delighted to read that you appreciated the excellent value for money and the kindness and helpfulness of our staff—a point that's particularly important to us. W… Show more

    ibis budget Tours Centre Gare et congrès
    14 August 2025
  • Francesca

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    location

    the room - not clean, breakfast, small aerea

    Property response:

    Hello Hello, Thank you for sharing your review. We're glad you were pleased with the location, but we sincerely regret that the cleanliness of the room and the size of the breakfast room did not meet your expectations. Your comments have been forwarded to our team so we can improve these areas. Your comfort remains our priority, and we hope to have the opportunity to offer you a better experience during your next stay. Sincerely, Hôtel Ibis Budget tours Centre Gare et Congrès

    Hello Hello, Thank you for sharing your review. We're glad you were pleased with the location, but we sincerely regret that the cleanliness of the room and the size of the breakfast room did not meet your expectations. Your comments h… Show more

    ibis budget Tours Centre Gare et congrès
    23 August 2025
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  • Margaret

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    A typical budget hotel by a major railway station. With the windows closed the room was quiet enough. We were travelling by bicycle and a safe storage space was available. Close enough to the city centre for restaurants, etc.

    Property response:

    Hello, Thank you very much for taking the time to share your feedback. We're pleased to know that you appreciated the comfort of our establishment as well as its convenient location, close to both the train station and the city center. We're also delighted that our secure bicycle storage area met your needs as a two-wheeled traveler. We look forward to welcoming you back on your next visit to Tours! Sincerely, Hôtel Ibis Budget Tours Centre Gare et Congrès

    Hello, Thank you very much for taking the time to share your feedback. We're pleased to know that you appreciated the comfort of our establishment as well as its convenient location, close to both the train station and the city center… Show more

    ibis budget Tours Centre Gare et congrès
    15 August 2025
  • Emma

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    The room was clean and bed comfortable. Check in and parking process simple.

    No bin in the room, shower loose so flooded the bathroom and despite breakfast being advertised in the lift no where did it say you had to pre-book the night before and this was not mentioned at check in meaning we ended up eating breakfast at the train station

    Property response:

    Hello, Thank you for taking the time to share your feedback. We are pleased to read that you appreciated the cleanliness of your room, the comfort of the bed, and the ease of check-in and parking. We regret, however, the inconveniences you encountered regarding the lack of a trash can, the malfunctioning shower, and the lack of information about breakfast. Your comment is entirely relevant, and we will discuss this with our teams to improve communication on this matter and avoid this type of frustration in the future. We hope to have the pleasure of welcoming you back on your next visit, for a more seamless and enjoyable experience. Sincerely, Hôtel ibis Budget Tours Centre Gare et Congrès

    Hello, Thank you for taking the time to share your feedback. We are pleased to read that you appreciated the cleanliness of your room, the comfort of the bed, and the ease of check-in and parking. We regret, however, the inconveniences yo… Show more

    ibis budget Tours Centre Gare et congrès
    15 August 2025
  • 7.0 Good
    Brenda

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
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  • 7.0 Good
    Joe

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Location and price

    Rooms were compact

    Property response:

    Thank you for taking the time to share your review. We're pleased that the location and value for money met your expectations. Regarding the size of the rooms, we understand that this may have been an inconvenience. Our rooms are indeed designed to be compact, with a focus on efficiency and comfort in a city center. We still hope to have the pleasure of welcoming you again! Best Regards Hôtel Ibis Budget Tours Centre gare et Congrès

    Thank you for taking the time to share your review. We're pleased that the location and value for money met your expectations. Regarding the size of the rooms, we understand that this may have been an inconvenience. Our rooms are indeed… Show more

    ibis budget Tours Centre Gare et congrès
    7 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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