Reviews of Hôtel Mercure Saint-Nectaire Spa & Bien-être 3 stars
Les Bains Romains, 63710 Saint-Nectaire, France
#16 of 23 hotels in Saint-Nectaire
Guests' ChoiceReview score
Based on 31 hotel reviews
7.0Score breakdown
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Cleanliness
7.6
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Comfort
7.6
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Location
7.8
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Facilities
7.1
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Staff
7.8
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Value for money
6.9
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Free WiFi
8.1
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Showing 1 – 25
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Reviewed: 19 August 2025
Philip
France19 reviews7.0“Saint Nectaire is the perfect location to discover Auvergne”- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 3 nights
- • Submitted via mobile
A bit tired
Good location
Stayed in August 2025
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Reviewed: 9 September 2023
Andrew
United Kingdom22 reviews6.0“Pleasant place to stay in St Nectaire”- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 4 nights
- • Submitted via mobile
Loud music in the garden one evening
Location
Stayed in August 2023
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Reviewed: 23 July 2023
Joachim
Netherlands7 reviews7.0Good- • Leisure trip
- • Family with young children
- • Classic Room
- • Stayed 1 night
- • Submitted via mobile
Parking slots very busy on arrival.
Restaurant was Ok! Hard working People over there.
Stayed in July 2023
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Reviewed: 19 June 2023
Daniel
United Kingdom138 reviews14 helpful votes8.0“Nice hotel but some issues on the night we stayed.”- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 1 night
The outdoor pool was too dirty to use, covered with dead insects and other debris. The restaurant was not open the evening we were staying Sunday 18/06/23, this was a problem for us as we had purposely booked this hotel because we wanted a hotel with a restaurant as we had been driving all day and there were no other options in the village on a Sunday night, so we had to drive for 20 minutes to find an open restaurant. Also we booked this hotel because it has an outside pool but it was too dirty to use. 17 euros for breakfast!!!! What a joke, we have had excellent breakfasts in hotels for 8 euros, there is no way we would pay £17 euros for a breakfast
Everything is very clean when you enter the reception area of the hotel, quick and friendly check in, our room was very clean and spacious, well equipped, even had a kettle and a free bottle of water, good shower, very big and comfortable bed. The indoor pool is nice but small, the sauna was a bonus.
Stayed in June 2023
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Reviewed: 22 January 2023
Inès
France17 reviews2 helpful votes6.0“very expensive”- • Leisure trip
- • Family with young children
- • Street Side Superior Room with Double Bed and Twin Beds
- • Stayed 1 night
- • Submitted via mobile
expensive. room are very standard
calm
Stayed in January 2023
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Reviewed: 3 January 2023
Fredstauf
France29 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Superior Double Room - Street Side
- • Stayed 2 nights
- • Submitted via mobile
RAS
Staff & Breakfast & cadre du salon
Stayed in December 2022
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Reviewed: 4 October 2022
Ian
United Kingdom58 reviews7.0Good- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 3 nights
Parts needed a slight refurbish
Location
Stayed in August 2022
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Reviewed: 15 September 2022
Els
Netherlands50 reviews5 helpful votes8.0“comfortable”- • Leisure trip
- • Couple
- • Superior Double Room with Garden View
- • Stayed 2 nights
- • Submitted via mobile
the hallways need an upgrade and it’s quite noisy
comfortabele bed, balcony, amenities , friendly staff
Stayed in September 2022
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Reviewed: 13 October 2024
Nick
United Kingdom14 reviews3.0“A deserted village”- • Leisure trip
- • Couple
- • Superior Double Room - Street Side
- • Stayed 1 night
- • Submitted via mobile
Miserable location surrounded by derelict buildings. Village seems to have only deserted houses, hotel restaurant was fully booked and only 2 places open to eat
Good breakfast
Stayed in October 2024
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Reviewed: 23 September 2024
Steph3103
Austria16 reviews1.0“Terrible hotel, avoid it if you can!”- • Leisure trip
- • Family with young children
- • Street Side Superior Room with Double Bed and Twin Beds
- • Stayed 3 nights
- • Submitted via mobile
Everything is to improve. The staff is terrible. The room was not ready one hour after check-in time and the receptionist told us to go and check ourselves if it was! The room we got was not the room we paid for (one double bed only instead of a double bed + a single bed for our child). The next day we got moved into a room where the bathroom had not been cleaned and the trash not emptied! And no single excuse or compensation from the hotel management. This is the worst hotel I’ve ever been.
Nothing!
Stayed in August 2024
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Reviewed: 13 September 2024
Beattie
United Kingdom3 reviews4.0“Old fashioned in a bad way”- • Leisure trip
- • Family with young children
- • Street Side Superior Room with Double Bed and Twin Beds
- • Stayed 1 night
- • Submitted via mobile
Shampoo was empty and they didn’t have any left in the whole hotel. Generally needs a lot of updating.
Good pool
Stayed in August 2024
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Reviewed: 7 September 2024
Johnny
Italy18 reviews3.0“I've had better stays elsewhere.”- • Leisure trip
- • Couple
- • Superior Double Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
Our car battery was flat and we couldn't start the car. There was No one to help us at the hotel,. The gent on reception, knowing we spoke no French, told me there is a garage in St Nectaire. No offer to phone. Thanks pal.
Stayed in September 2024
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Reviewed: 11 August 2024
Peter
United Kingdom61 reviews5 helpful votes4.0“Disaster”- • Leisure trip
- • Couple
- • Superior Double Room - Street Side
- • Stayed 3 nights
- • Submitted via mobile
The view from the room lack of a/c , restaurant, general state of the hotel. Noise from the road. Ate in the restaurant the first night. My wife asked for tomato salad and was told there were no tomatoes, then asked for the truite and was told there was no truite. I ordered a bottle of red and they brought a rose possibly the worst hotel in France . Two minutes away the restaurant Les Baladins fabulous always fully booked impeccable service and food
The dining room
Stayed in August 2024
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Reviewed: 15 July 2024
Alison
United Kingdom30 reviews5.0“Stayed in a lovely village, but I felt the hotel was a bit of a let down, too basic.”- • Leisure trip
- • Couple
- • Superior Double Room - Street Side
- • Stayed 1 night
- • Submitted via mobile
The hotel lacked soul, the reception at check in lacked personality. The lounge was comfortable but lacked warmth.
The room was somewhat basic, lacked finishing touches. Did not use the pool. Did not have breakfast, too expensive.
Stayed in July 2024
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Reviewed: 28 April 2024
David
France3 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior Double Room - Street Side
- • Stayed 1 night
- • Submitted via mobile
Hotel confortable, piscine etc...
Stayed in April 2024
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Reviewed: 17 September 2023
Norma
France23 reviews1 helpful vote2.0“Disappointing”- • Leisure trip
- • Family with young children
- • Superior Double Room with Garden View
- • Stayed 1 night
Shabby - badly needs to be renovated. Spa had sauna that didn’t work and no towels. Bad value for money
Room tiny, Lino on the floor. No air con, shabby
Stayed in July 2023
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Reviewed: 12 September 2023
M
Switzerland7 reviews3.0“unfriendly hotel staff - not a nice place”- • Leisure trip
- • Couple
- • Superior Double Room with Garden View
- • Stayed 1 night
The receptionist was incompetent and not helpful at all. The hotel's own restaurant was supposedly fully booked and we were sent to an external restaurant. They did not want to make a reservation for us there. When we arrived, the restaurant was closed; other restaurants in the vicinity were fully booked or also closed. Back at the hotel, we explained the situation to the reception and asked them to serve us at least a salad. They refused, saying that they had too few staff. In fact, half the hotel restaurant was empty and only one very stressed, unfriendly waiter was serving. The hotel manager was not available.
nice breakfast, nice breakfast staff
Stayed in September 2023
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Reviewed: 22 August 2023
Paul
France2 reviews3.0“Horrible parking experience”- • Leisure trip
- • Family with young children
- • Street Side Superior Room with Double Bed and Twin Beds
- • Stayed 1 night
- • Submitted via mobile
The parking does not belong to the hotel. Not enough parking spaces compared to hotel size and very difficult to park given the tiny aspect. My car was severely damaged by another car the next morning. I suspect someone had difficult to maneuver and didn't even leave a sorry note. The hotel did not care as they are not responsible. No video in parking. I advise you to park elsewhere
A welcoming host
Stayed in August 2023
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Reviewed: 23 July 2023
David
United Kingdom10 reviews1 helpful vote3.0“Bit of a run down hotel, pool area not as wecolming as photos suggest. My main beef was the outdoor pool was closed, our”- • Leisure trip
- • Couple
- • Superior Double Room with Garden View
- • Stayed 2 nights
- • Submitted via mobile
Outdoor pool closed for the duration of our stay without notification Restaurant only appeared to be available for private function, also without notice
Reasonable location, friendly staff
Stayed in July 2023
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Reviewed: 19 May 2023
Christopher
France17 reviews9.0“an invigorating stay”- • Leisure trip
- • Couple
- • Superior Double Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
it was our 3rd or 4th visit. it was so nice to stay in this lovely town away from the motorway while en route to the south
Stayed in April 2023
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Reviewed: 9 May 2023
Veronique
Netherlands40 reviews4 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Superior Double Room with Park View, Double Bed and Pull-Out Bed
- • Stayed 1 night
- • Submitted via mobile
Na
Hôtel building style, simple but cozy rooms
Stayed in April 2023
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Reviewed: 10 November 2024
Dave
United Kingdom25 reviews8.0Very good- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2024
-
Reviewed: 13 July 2024
Gary
United Kingdom52 reviews6 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2024
-
Reviewed: 4 September 2023
Laurent
Canada36 reviews3 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Classic Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2023
Showing 1 – 25
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