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Reviews of Hôtel Restaurant L'Industrie 2 stars

22 Rue Louis Martel, 62500 Saint-Omer, France

#2 of 6 hotels in Saint-Omer

Guests' Choice

Review score

Based on 144 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.0

  • Location

    8.8

  • Facilities

    7.7

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 10 August 2025

    7.0
    Great location for exploring the town. Had everything we needed but was a bit loud and warm when going to sleep.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Location is also a slight dislike as it was very loud on a Saturday night, however they have good shutters and provide earplugs. Only issue is it gets quite hot with everything closed. The fan helped though!

    Location is right in the heart of the town so great access to things. Nice amenities in the room, just enough for what we needed. Staff were nice.

    Stayed in August 2025

  • Reviewed: 19 July 2025

    8.0
    Nice place to stay and enjoy the beautiful town of Saint-Omer.clean and comfortable nice welcome
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location. And comfortable hotel.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    9.0
    My favorite hotel in Saint Omer.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The fittings are all a bit tired but it’s France! And it’s not expensive. This is Ibis budget: no brainer! When it’s open.

    This is proper France in a tourist town. Perfect location, oozes character, great staff, superb food.

    Stayed in July 2025

  • Reviewed: 29 June 2025

    9.0
    Superb
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Steep stairs so wouldn't recommend for older people

    Lovely friendly staff. Home cooked bread for breakfast 👌well equipped room with complimentary water which was great as we arrived late.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Stairs to rooms rather narrow and steep.

    Nice breakfast. Host makes own bread and supplies other places. Central location in St. Omer. Town was very pleasant .

    Stayed in June 2025

  • Reviewed: 2 June 2025

    9.0
    Great location and a lovely stay.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    Lovely stay at the hotel, The room was very clean and comfortable. Nice to have USB power points at the side of the bed. A good selection of complimentary drinks in the room and the continental breakfast was very nice.

    Stayed in May 2025

  • Reviewed: 4 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in May 2025

  • Reviewed: 20 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    We arrived a little too early which made the car parking at the closest car park, (a couple of minutes walk away), the maximum charge of 17 euros. If I remember correctly staying in the car park less than 5 hours,( it's free over night from 6pm to 8am), makes it far cheaper.

    Have stayed before. Used as a stop-over. The hotel is in the heart of St. Omer. Friendly owners and staff. There are choices of places to eat and drink very nearby including the hotel itself. The breakfast is excellent.

    Stayed in December 2024

  • Reviewed: 2 December 2024

    7.0
    Good value, excellent breakfast and location. Room could have been better lit.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    Lighting in the room not strong enough, stairs very steep.

    Excellent location and breakfast

    Stayed in November 2024

  • Reviewed: 20 November 2024

    8.0
    It was just right for a one night stay. The staff were very nice and the breakfast was amazing
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The stairs are steep and the walls are very thin so it was very noisy

    It was in a very good location and the rooms were sufficient for a short stay

    Stayed in November 2024

  • Reviewed: 18 November 2024

    8.0
    Ideal location and atmosphere for a St Omer visit.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    the breakfast was perfect including home made bread and jam.

    Stayed in November 2024

  • Reviewed: 1 October 2024

    7.0
    Very central and rather quaint.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    We were told we could unload outside but could not. The shower cubicle was tiny. The stairs were very steep.

    The bed was comfortable. The breakfast was nice.

    Stayed in September 2024

  • Reviewed: 1 October 2024

    8.0
    Nice to be back
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    There were only two drawbacks. First, my room was at the top of two flights of steep stairs. I knew that. Secondly, I did not realise that the hot water would take more than 10 minutes to come through, sometimes never. This was my third stay. I did not remember the hot water problem being so bad.

    Friendly proprietor and healthy breakfast (not hearty). Generally the room was very well appointed, quiet and comfortable. The key box worked well this time.

    Stayed in September 2024

  • Reviewed: 24 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Rooms very basic but would stay again

    Central location and food was excellent

    Stayed in September 2024

  • Reviewed: 15 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There was some confusion as to how to get in as the Restaurant was closed on the Friday we arrived. The stairs are narrow and steep. We found them OK but someone with mobility issues may struggle.

    Central location and a good breakfast (which was extra). There was tea and coffee making facilities in the room, which was good at a room for this price point.

    Stayed in September 2024

  • Reviewed: 20 August 2024

    8.0
    We booked last minute having been let down by our reserved accommodation but we enjoyed our stay
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Those with mobility issues should be aware that the staircase up to the acconmodation is very steep and narrow. The hotel is in a pedestrian area but the parking facility is very nearby.

    Breakfast was superb. Staff wonderful, welcoming, very friendly and helpful. Excellent meal in the restaurant, great value for money.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    8.0
    A very pleasant stay and great value for money.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Walls were a little thin - guests in next room talked very loudly.

    Central location, friendly staff and comfortable room. Great restaurant and breakfast.

    Stayed in July 2024

  • Reviewed: 2 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could not get the fan or kettle to work and there was noone about to ask, so room was hot.

    A small hotel right in the centre of the city yet it was very quiet at night. Very nice breakfast and staff very friendly.

    Stayed in August 2024

  • Reviewed: 6 July 2024

    8.0
    Would return to this hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Having to pick up the key from a box outside felt a bit impersonal but everything else was fine. I would have liked to have had more cold meats for breakfast but the homemade bread was excellent.

    It’s in a great location, the bedroom was light and airy and a good size. It could do with a unit to put clothes into - ie a chest of drawers but otherwise excellent.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    8.0
    Enjoyable and would stay there again
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights

    Noisy outside at weekend but hotel supplied ear plugs.

    Breakfast was good. Stairs are a little steep but we coped although wife needed help.

    Stayed in July 2024

  • Reviewed: 16 June 2024

    9.0
    Excellent value, friendly and well located
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    WiFi wasn’t very strong in our room and kept cutting out.

    Great location, really friendly owners and an amazing breakfast. Bed was very comfy as well.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    8.0
    Good location, basic but comfortable enough.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good location

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    Excellent restaurant and room fine for short stay
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights

    Room was as expected for price in small hotel.

    Central location but on a pedestrianized street. However, you can drive car to the door but park elsewhere. Short walk to a free car park. Excellent restaurant in hotel. Very steep stairs to room but owner offered to carry bag. Our room window had view of a roof. Very clean bathroom. Room OK.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not very sound.proof

    In.the heart of the central square next to many restaurants

    Stayed in May 2024

Showing 1 – 25

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