The lift didn’t inspire confidence though it did work adequately and the stairs were uneven and some sloped forward which made you feel like you might fall down them. Our air conditioning broke during our stay and was not repaired. Although a fan was provided it did not really cool the room adequately. The location of the property was further from public transport than we expected.

We liked that it was an apartment with an equipped kitchen so we could prepare some of our own meals and there was a supermarket close by. The bed was very comfortable. There was a pantry where we could replenish any of the provided supplies we needed and a water station where we could get cold still or sparkling water.

Stayed in August 2025

The only thing we didn't like was the fact that the floor was very dirty, the bathroom was clean and someone was emptying out the trash daily but the bedroom floor was definitely not clean. We were on the ground floor, section 1.

2 min to the nearest supermarket, very close to Metro Volontaire ligne 12. It was quiet and we had a water station and a cupboard with extra tea and coffee at our disposal. AC was present too.

Stayed in July 2025

The room was nice and the bed comfortable.

Stayed in June 2025

Just need a bit of extra clean the next day. The floor was not vacuumed.

The location is perfect, 5-6 min walk from the closest metro station, in a quiet neighhood with a park view. Room is cozy and good size with nice nature light from the window. The staffs are extremely friendly and helpful.

Stayed in July 2025

Nothing we didn’t like.

The staff were all very friendly and the accommodation was modern, clean and spacious.

Stayed in June 2025

Persistent green light of fire alarm blinking every two minutes

Room was clean and well equipped

Stayed in June 2025

The size of the room, rooms close to each other, digital code opening - hassle

Good neighbourhood

Stayed in May 2025

Very small room and bathroom. Location was quiet and decent although was a bit of a walk to get to the main areas and attractions

Had decent facilities. A space to fill water up was helpful

Stayed in June 2025

It starts to get a bit older, facilities should be kept renewed.

Location, clean sheets, kitchen.

Stayed in May 2025

Check in and check out are a bit later/early than standard and that was a bit inconvenient.

Room was very cozy and clean, great view!

Stayed in May 2025

The place was very well located. It is close to the metro station and some restaurants.

Stayed in May 2025

Checks in each room that things are working for customers before they arrive.

Room was clean and plenty of room. Couple of issues first night no wifi in our room, air conditioner not working and TV not working. First night staff member fixed TV but air conditioner not till next day. Didn’t mention Wifi till next day , staff member signed in with another password and it worked.

Stayed in May 2025

I was told that everything is included and paid upfront through booking.com. I was then charged euro 118 extra when checking in. Booking.com or the property will not accept fault and at one point a booking.com agent told me that it will be refunded but then it never came through. Unacceptable!

Extremely Disappointing Customer Service and Misleading Information I spent over three hours speaking with four different agents, only to have my issue unresolved. Despite paying the full amount-including nightly rate and taxes-through booking.com, I was charged an additional city tax of €118 by the property. My booking confirmation clearly stated that the price included “taxes and surcharges” and that “the final price shown is the amount you will pay to the property.” There was no mention of any additional “city tax.” I attempted to resolve this by emailing, chatting, and calling customer service multiple times. One call lasted 1.5 hours before being disconnected, and no one bothered to follow up. Each time, I had to repeat my situation from the beginning, as agents seemed unaware of previous interactions. This lack of continuity was incredibly frustrating. Ultimately, I was told that neither booking.com nor the property could take responsibility for the incorrect information. I explained that it's booking.com's fault because they falsely advertised to me? The agent replied that the property/hotel did not inform them about the city tax. So then I said, it's then the hotel's fault? And the agent said yes I agree but booking.com cannot do anything about it. This is unacceptable. Customers rely on booking.com for accurate information, and they should ensure all charges are clearly disclosed. If anyone is using booking.com they are relying on the information provided by booking.com. How can they just not bother? I have been using booking.com for 15+ years and this is the first time I had a issue with them and needed to contact them but seriously, never again. Also agree with the tactic of asking for different sets of information again and again and not reading any previous interactions or case notes. Pathetic!

Stayed in April 2025

the location and the apartment.

Stayed in April 2025

The main lobby bathroom is very small and lacks a mirror. I dropped off luggage because I arrived early and changing clothes in that bathroom was difficult (and I’m thin!). Not having a mirror also made it hard to refresh my face after a flight.

The location was quiet and lovely (less touristic) and the room was beautiful and small. It was perfectly cozy for 1 person.

Stayed in February 2025

Air fan was not working or we couldn't make it work, the room was a little bit hot when we were inside

people were very helpful speaking my native language (Spanish) when I arrived there. I liked that you have a common place where you can take coffee, toilet paper, clean towels.... Small kitchen with all amenities is provided that gives more flexibility than old school hotels.

Stayed in May 2025

The major concern was that the apartment was way too small for 2 people/couple. The location (close to the bus station but a little further from the metro) was okayish.

The apartment was clean, with all facilities and good staff.

Stayed in April 2025

No toaster. Shower is very small.

Close to transport and grocery shops. Clean. Quiet.

Stayed in April 2025

Lighting was insufficient at night in main room.

Ac worked and I could see the tower

Stayed in April 2025

The remote for the tv was not easy to use. And could have a kitchen towel to dry crockery.

The room, the bathroom and the soap/ shampoo etc., the view, the balcony, and that you could make some food in the kitchenette.

Stayed in April 2025

The location and the apartment.

Stayed in April 2025

The coffee machine in our room was broken. Also, the water from the tap is undrinkable, but the facility provides a tap at the reception.

We liked the interior design and functionality of the apartment. Everything we needed was in the kitchen and bathroom. Location is good - still a walking distance to Eiffel Tower, otherwise just 5mins away from the metro. Really nice staff who welcomed us in and checked out. We arrived in the morning so we were happy to use the lockers before we got our room.

Stayed in March 2025

N/A

Room was very clean and quiet with good extras such as hob/fridge

Stayed in February 2025

My room was right next to the lift so it was noisy and on ground floor- I didn’t feel safe leaving a window open at night

Clean and well appointed

Stayed in February 2025