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  5. Reviews of TERRESENS - Neige et Soleil

Reviews of TERRESENS - Neige et Soleil

Avenue de la Muzelle , 38860 Les Deux Alpes, France

#23 of 264 hotels in Les Deux Alpes

Guests' Choice

Review Score

Based on 118 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.0

  • Location

    9.3

  • Facilities

    9.2

  • Staff

    9.1

  • Value for money

    8.4

  • Free Wifi

    8.5

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Showing 1 - 25

  • Reviewed: August 20, 2025

    10
    we had a great holiday.
    • Leisure trip
    • Family with young children
    • 1 Bedroom Cabine 4/6 People
    • Stayed 9 nights

    clean and comfortable room, well maintained and nicely decorated. we liked the use of the gym, and the lovely clean and quiet spa room and jacuzzi pool. Location is also great, near shops, and very near to cable cars/chairlifts up to the mountains.

    Stayed in August 2025

  • Reviewed: August 18, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • 3 Bedrooms Cabin 8/10 People PREMIUM
    • Stayed 9 nights
    • Submitted from a mobile device

    Most of the staff were nice, however one receptionist was not very nice and seemed irate and bad tempered.

    Fabulous location, super clean accommodation! Highly recommend!

    Stayed in August 2025

  • Reviewed: August 10, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • 2 Bedrooms Cabin 8 People Standard
    • Stayed 7 nights
    • Submitted from a mobile device

    Very clean, comfortable, and well managed

    Stayed in August 2025

  • Reviewed: April 26, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • 1 Bedroom 4 People Standard
    • Stayed 7 nights
    • Submitted from a mobile device

    I had a perfect stay. The apartament was amazing, the staff super helpful and kind. One of the best holidays I’ve ever had and part was because of this incredible accommodation.

    Stayed in April 2025

  • Reviewed: April 20, 2025

    9.0
    Beautiful apartment, perfect location and lovely spa!
    • Leisure trip
    • Family with young children
    • 3 Bedrooms Cabin 8/10 People PREMIUM
    • Stayed 7 nights
    • Submitted from a mobile device

    For the largest apartment, we would have hoped for more than 1 sofa (or a bigger one). After 4.30pm you have to book the spa. The spa albeit small is lovely, however, you can only book for half hour which was not long enough. You also cannot have the spa to yourself and your group, they can also book others in at the same time so you’re not the only ones. They don’t provide more towels should you run out but you have the option to pay €5 each for different towels at reception- we would have hoped for additional towels at no cost. The QR code in the apartment didn’t give specific advice on the appliances inside, instead, generic info on the building and therefore we weren’t able to work the fireplace because there were no instructions on how to do so.

    The apartment we stayed in was the 8/10 persons and it was beautiful, decor was lovely and such beautiful views from every room. I would say for our group of 7 it was perfect. The building was well maintained and easy to access. The spa was small but extremely nice and clean. Staff were so kind and accommodating. The beds were so comfortable and the bedding was good quality and soft. Large tv’s in every bedroom bar the bunk room. Bathrooms super clean and water pressure fantastic. Loved the little touches of soaps and kitchen cleaning set. Building is in perfect location for ski lift.

    Stayed in April 2025

  • Reviewed: April 19, 2025

    8.0
    Family of 5 plus dog
    • Leisure trip
    • Family with young children
    • 2 Bedrooms Cabin 8 People Standard
    • Stayed 7 nights
    • Submitted from a mobile device

    No fresh coffee cafetiere available. Evening spa use is bookable only, this is lovely for quiet use but I think it should be more apparent up front on booking.com.

    Loved the spa and the location

    Stayed in April 2025

  • Reviewed: April 7, 2025

    8.0
    Great!
    • Leisure trip
    • Family with young children
    • 4 Bedrooms (2 Bedrooms + 2 Cabins 8/10 People Standard
    • Stayed 7 nights

    The bunk rooms were a little cosy and one of them had no window. The seating area in the open plan living/kitchen could have benefited from having more comfortable seating as there was only one sofa that could really only seat 3, which is not ideal for an 8/10 person apartment.

    The apartment was in a great location, a very short distance from the Belle Etoile lift and the New Jandri Cable car was no distance either which connects you to the glacier. Restaurants and shops are on the doorstep, so everything is really accessible. Everyone that we dealt with in the apartment were very helpful and some of party really enjoyed the spa.

    Stayed in April 2025

  • Reviewed: April 6, 2025

    8.0
    Fantastic stay
    • Leisure trip
    • Family with young children
    • 2 Bedrooms Cabin 8 People Standard
    • Stayed 7 nights
    • Submitted from a mobile device

    Couldn’t get out of the underground parking easily.

    Clean and very well presented.

    Stayed in April 2025

  • Reviewed: April 2, 2025

    8.0
    Great location and clean property
    • Leisure trip
    • Family with young children
    • 1 Bedroom Cabin 4/6 People Without Balcony
    • Stayed 7 nights

    Nice spa but maybe small and definitely often overcrowded with people not observing SPA rules. Bringing in alcoholic drinks inside, hugging to steam-room/sauna and jacuzzi spots for long periods. I am aware that is not issue of property management but more so of guests. Surely bouncers should bot be required for SPAs. My first time in French Alps but checkout rules a bit odd.

    location of the property very convenient for ski in and out. Alos for shops and restaurants. Ski lockers warm so skis and ski boots dry and warm for the morning. Clean apartment and good fully equipped kitchen.

    Stayed in March 2025

  • Reviewed: March 22, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • 1 Bedroom Cabine 4/6 People
    • Stayed 7 nights
    • Submitted from a mobile device

    Everything was fine, nice appartement, nice welness and close to the slopes

    Stayed in March 2025

  • Reviewed: February 26, 2025

    10
    great stay close to ski slopes
    • Leisure trip
    • Family with young children
    • 1 Bedroom 4 People Standard
    • Stayed 7 nights

    Lack of storage space in the kitchen area, as well in the bedroom/living room. The apartment is big enough to install more storage where you can organize your groceries in the kitchen or clothes in the bedroom. Anyhow, this small inconvenient didn't affect our stay.

    The accommodation was very clean, well equipped and comfortable beds. Very convenient underground parking with elevator access. Ski room with heated/ventilated boots holder. Location is also great with just few steps to the lift. The spa area is small but good enough to relax after a ski day (even if it's just 30 minutes/day and 3 times/week).

    Stayed in February 2025

  • Reviewed: February 22, 2025

    8.0
    Basic, compact, well equipped apartments adjacent to Belle Etoille
    • Leisure trip
    • Family with young children
    • 1 Bedroom Cabine 4/6 People
    • Stayed 7 nights
    • Submitted from a mobile device

    Apartments were very compact and no restaurant/food offerings on site

    Property is located right on the Belle Etoille slope/ski lift so convenient for easy access. Ski lockers were handy.

    Stayed in February 2025

  • Reviewed: February 7, 2025

    9.0
    Great
    • With a pet
    • Leisure trip
    • Couple
    • 1 Bedroom Cabine 4/6 People
    • Stayed 7 nights

    Price of food and drink.

    These apartments were very nice. Good vide, good parking, good deco, good facilities and great location. Couldn't get a better located hotel for skiing for easy access to shops and restaraunts.

    Stayed in January 2025

  • Reviewed: January 21, 2025

    9.0
    new years
    • Leisure trip
    • Travelers with friends
    • 3 Bedrooms Cabin 8/10 People PREMIUM
    • Stayed 7 nights
    • Submitted from a mobile device

    definitely would go back .....

    great location ..the apartment was amazing for are family holiday .. the staff were very helpful.. we stayed in meny apartments over years and this was one of the best .. just one very small criticism when you have the large 10 people apartment we found we need more than 2 ski locker keys as we all ski different times apart from that we had a great new years andy

    Stayed in January 2025

  • Reviewed: January 13, 2025

    10
    A modern, clean, spacious apartment at the foot of the slopes
    • Leisure trip
    • Family with young children
    • 3 Bedrooms Cabin 8/10 People. Standard
    • Stayed 7 nights
    • Submitted from a mobile device

    The door locks. There is an issue with the locks where if a key is left in the back of the door you can not open the door from outside and have to pay for a locksmith to get you back in. At 200 euros a time I would assume the locks would be have changed to a different type by now

    Clean, modern and great location

    Stayed in January 2025

  • Reviewed: December 25, 2024

    8.0
    Very friendly staff
    • Leisure trip
    • Couple
    • 1 Bedroom Cabine 4/6 People
    • Stayed 7 nights
    • Submitted from a mobile device

    The only complaint is lack of wardrobe in the bedroom so not enough space to store your clothes

    Close to the ski lift and restaurants, very friendly staff. Sauna and swimming pool

    Stayed in December 2024

  • Reviewed: December 21, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • 1 Bedroom Cabine 4/6 People
    • Stayed 7 nights

    Great apartment for a ski trip, very close to the chair lift and close to the shops and restaurants.

    Stayed in December 2024

  • Reviewed: December 21, 2024

    8.0
    Great location, convinent to supermarket, restaurants and bakeries as well as the ski fields. Easy access to the buildin
    • Leisure trip
    • Travelers with friends
    • 1 Bedroom Cabin 4/6 People Without Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    Only complaint is it took a while to find the cutlery drawer and the door was hard to open, had to know the trick of pulling the door to open it.

    Ski in and ski out was perfect

    Stayed in December 2024

  • Reviewed: August 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • 1 Bedroom Cabine 4/6 People
    • Stayed 6 nights
    • Submitted from a mobile device

    There is no spare cupboard space in the kitchen for food.

    Had everything you need in a good location for downhill.

    Stayed in July 2024

  • Reviewed: August 18, 2024

    9.0
    L2A MTB holiday in fab apartment.
    • Leisure trip
    • Family with young children
    • 3 Bedrooms 8 People Standard
    • Stayed 10 nights
    • Submitted from a mobile device

    Was such a find for our summer MTB holiday to L2A. Great size apartment, onsite spa, big balcony, Double Bed room/ensuite on one side of the apartment, with the lounge/dinner/kitchen in between the two twin rooms and other bathroom. Good hire shops right outside the building. Underground car park was nice to have a lock up garage for our apartment.

    Stayed in July 2024

  • Reviewed: July 29, 2024

    10
    Excellent accomodation. If we travel to L2A we would stay there again.
    • Leisure trip
    • Group
    • 3 Bedrooms Cabin 8/10 People PREMIUM
    • Stayed 8 nights

    Great location, great facilities, big apartment.

    Stayed in July 2024

  • Reviewed: July 11, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • 3 Bedrooms Cabin 8/10 People PREMIUM
    • Stayed 7 nights
    • Submitted from a mobile device

    The apartment was very clean, very comfortable, definitely worth the price. Staff was super kind.

    Stayed in June 2024

  • Reviewed: July 7, 2024

    10
    I will come back
    • Leisure trip
    • Family with young children
    • 1 Bedroom Cabine 4/6 People
    • Stayed 7 nights
    • Submitted from a mobile device

    No comment

    The space & apartment layout

    Stayed in July 2024

  • Reviewed: July 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • 4 Bedrooms (2 Bedrooms + 2 Cabins 8/10 People Standard
    • Stayed 6 nights

    -Eventhough checking hours are late they were even more delayed. Trainee staff didn't know all the rules of the hotel and was alone without supervision didn't know how to handle credit payment and wouldn't try any option to resolve it even if I insisted it would work, until someone later came by. -Fiddly lock of the apartment

    Spacious apartment, good SPA, parking under the hotel, good location

    Stayed in June 2024

Showing 1 - 25

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