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Reviews of Madame Vacances Les Cottages De Valjoly 3 stars

Les Cottages du Val Joly, 59132 Eppe-Sauvage, France

#4 of 14 hotels in Eppe-Sauvage

Guests' Choice

Review score

Based on 33 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.4

  • Location

    8.7

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.7

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 11 August 2025

    9.0
    Wonderful stay with many activities.
    • Leisure trip
    • Family with young children
    • CCQ 3-Room Cottage - 7 People
    • Stayed 1 night
    • Submitted via mobile

    So much to do for children of all ages. Wonderful lake view and really nice and clean.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    Nice break in green location
    • Leisure trip
    • Family with young children
    • CCF 3-Room Cottage - 6 People
    • Stayed 5 nights

    No internet and very poor mobile connection. The lake has no beach, and due to the bad water quality other water activities were prohibited, so take it in account planning midsummer vacation. The property is 'tired', the armchair was greasy, freezer door was broken.

    The location is nice and clean, nearby the lake and the forest. Very quit. A lot of activities for children, enough to be busy for few days. Free indoors swimming pool, quite modern and clean. The house booked for 4 had towels and linens only for 2 persons, but we were prepared and had our own linens and towels for other guests. Also nice to have dishwasher capsules and paper towels. Property provides soap, dry shampoo, one sponge, one trash bag and one dishwasher capsule, salt, pepper. Kitchen appliance, cleaning equipment, drying rack for clothes were in order. Heating works even during the summer season. Parking is very close to the house.

    Stayed in July 2025

  • Reviewed: 3 July 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • CCQ 3-Room Cottage - 7 People
    • Stayed 2 nights
    • Submitted via mobile

    Very small bedrooms, small beds (not OK for people taller than 1,80 m, the couches in the living room are counted as "sleep beds", but are very uncomfortable. The pillows are literally unusable (maybe they were real pillows years ago). Old "houses", you can hear everything from one room to another, going on the stairs sounds like in the horror movies. Still price/quality is good!

    Great place to spend time in the nature; professional and friendly reception staff (imideatelly found solutions for every issue); you have everything you need in the kitchen; many outdoor activities possible. Report price / quality is good.

    Stayed in June 2025

  • Reviewed: 25 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • CAF 1-Room Cottage - 2 People
    • Stayed 4 nights
    • Submitted via mobile

    Niks

    Spectacular view!

    Stayed in June 2025

  • Reviewed: 30 March 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • CCQ 3-Room Cottage - 7 People
    • Stayed 3 nights
    • Submitted via mobile

    Swimming pool hours were not known by hotel staff. Also the regulations were not clear before such as you need swimming with no pockets (!?). As as such, one evening some people of the group could not swim and the other day the swimming pool closed earlier than the posted schedule. It turned out there was a mistake on the schedule on the door... In general, we would expect a brochure in the room describing the available shops and restaurants with their times, in valjoly.

    Beautiful area, friendly staff.

    Stayed in March 2025

  • Reviewed: 4 November 2024

    9.0
    It was great stay, better than i expected
    • Leisure trip
    • Couple
    • CAF 1-Room Cottage - 2 People
    • Stayed 3 nights
    • Submitted via mobile

    Beaufitul location, great staff

    Stayed in November 2024

  • Reviewed: 13 October 2024

    8.0
    Great value for money for a relaxing weekend in nature ♥️
    • Leisure trip
    • Family with young children
    • CDF 4-Room Cottage - 8 People
    • Stayed 2 nights
    • Submitted via mobile

    Outdated challet but everything you need for a weekend

    A liitle challet in a beautiful environment. Very friendly people. Now it was calm but during the season there a lot of activities

    Stayed in October 2024

  • Reviewed: 12 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • CCF 3-Room Cottage - 6 People
    • Stayed 1 night
    • Submitted via mobile

    The cottage was small and damp and had no view at all.

    Nice location, nice pool and other activities (mini golf, pedalos)

    Stayed in June 2024

  • Reviewed: 3 November 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • CAF 1-Room Cottage - 2 People
    • Stayed 7 nights
    • Submitted via mobile

    Perfect, thanks!

    Stayed in October 2023

  • Reviewed: 12 September 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • CBF 2-Room Cottage - 4 People
    • Stayed 2 nights
    • Submitted via mobile

    Friendly and swift check-in. Well spaced apartments. Park was well maintained.

    Stayed in September 2023

  • Reviewed: 29 May 2023

    7.0
    Nice and relaxing stay
    • Leisure trip
    • Couple
    • CCF 3-Room Cottage - 6 People
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately we got the farthest cottage from the lake, just at the entrance of the park, with no lake view and a lot of people and cars going back and forth. The price for the stay was fine but almost nothing is included except for the entrance to the swimming pool: WiFi, TV etc have a daily surcharge.

    The location is amazing, cottages are spacious and cozy. There is always somewhere to relax even tho the place was very crowded in the weekend and a vast choice of leisure activities you can do in the area. My dogs loved it and had so much fun.

    Stayed in May 2023

  • Reviewed: 12 April 2023

    8.0
    Great place
    • Leisure trip
    • Family with young children
    • CCQ 3-Room Cottage - 7 People
    • Stayed 7 nights
    • Submitted via mobile

    Hard beds

    Great pool, other facilities not open yet as previous years

    Stayed in April 2023

  • Reviewed: 31 July 2025

    1.0
    Horrible
    • Leisure trip
    • Couple
    • CAF 1-Room Cottage - 2 People
    • Stayed 4 nights
    • Submitted via mobile

    The bed was horrible, the lake was forbidden to swim in because of a bacteria and they didnt even tell us. We had to look it up ourselfs. There are stray cats everywhere and the cabin was dirty and with a leak. The neighbours were also very loud till around 01:00 in the night with music and partys. Even when the site told us it must be quiet at 22:00. When we went to the reception to tell the staff what was wrong, they just didnt care and told us that it was the best option if we just left.

    Uitzicht

    Stayed in July 2025

  • Reviewed: 15 July 2025

    2.0
    The most unpleasant customer service
    • Leisure trip
    • Group
    • CCQ 3-Room Cottage - 7 People
    • Stayed 1 night
    • Submitted via mobile

    It is clearly indicated in the description of the cottage that guests benefit from an access to pool AND SPA. In our voucher it was marked that we only get access to the pool. So we were victims of false marketing. When we indicated this to the reception staff, the lady who worked there was very unfriendly and very unhelpful. She didn't try to correct the situation in any kind of way. She said that there is nothing she can do, as we are guests via Booking.com. She also said that Madame Vacances does not write their own description on Booking.com site, which I believe must be a plain lie. What was funny about this situation is that when we arrived to the spa we heard that the access would cost only 3,6e per person for resort guests. We were four, so this was question of 14,40e. We of course paid it. I have contacted Booking's customer service and told about this situation - I want this 14,40e back, because for me this is a matter of principle. You can not advertise a service that is not included. The receptionist should have given me a refund or some kind of compensation directly. Madame Vacances has not taken any action within the 48h that Booking.com gave them to give an answer to my complaint and refund request. For me this is unacceptably bad customer service. We paid over 300€ a night and didn't even get the 14,40 euros worth access to spa that was promised. I would also recommend everybody to read the small print carefully. The price of the accomodation does not even cover bedsheet and towels. That costs an extra of 15 euros per person. The price doesn't cover cleaning either, you have to clean yourself. It doesn't cover TV neither. There's a TV in the living room, but if you want to use it and get the remote control, you have to pay 9 euros extra per night. So ridiculous!!

    The view to the lake was beautiful.

    Stayed in July 2025

  • Reviewed: 14 May 2025

    10
    Amazing 👏 👏 👏 👏
    • Leisure trip
    • Couple
    • CBF 2-Room Cottage - 4 People
    • Stayed 6 nights
    • Submitted via mobile

    Beds and no water in wc

    Amazing

    Stayed in May 2025

  • Reviewed: 21 October 2023

    10
    Amazing moments
    • Leisure trip
    • Couple
    • CBF 2-Room Cottage - 4 People
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in September 2023

  • Reviewed: 17 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • CBF 2-Room Cottage - 4 People
    • Stayed 15 nights
    • Submitted via mobile

    Bit isolated

    The site,comfortable & amenities great,staff friendly and helpful

    Stayed in October 2023

  • Reviewed: 15 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • CCF 3-Room Cottage - 6 People
    • Stayed 7 nights
    • Submitted via mobile

    Caught out by having to pay for the kids bedding and towels

    Perfect size for a family of 3, lovely location and plenty of activities

    Stayed in August 2023

  • Reviewed: 14 October 2023

    6.0
    Good
    • Leisure trip
    • Family with young children
    • CCF 3-Room Cottage - 6 People
    • Stayed 3 nights
    • Submitted via mobile

    The pool staff is so bad that the children do not want to go to the pool again. There is a girl who works there who is very rude. I hope they treat children better.

    The information staff is great .

    Stayed in October 2023

  • Reviewed: 26 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • CCF 3-Room Cottage - 6 People
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: 5 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • CCQ 3-Room Cottage - 7 People
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 10 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • CBF 2-Room Cottage - 4 People
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: 15 August 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • CAF 1-Room Cottage - 2 People
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: 8 May 2025

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • CCF 3-Room Cottage - 6 People
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

Showing 1 – 25

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