Reviews of Résidence Club mmv L'Étoile des Cimes **** 4 stars
ZAC de Bonconseil - Secteur de la Bataillette, 73640 Sainte-Foy-Tarentaise, France
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Reviewed: 28 May 2025 · Stayed in March 2025
Verified reviewReviewed: 28 May 2025 · Stayed in April 2025
Verified reviewReviewed: 9 May 2025 · Stayed in April 2025
Verified reviewReviewed: 2 May 2025 · Stayed in February 2025
Verified reviewReviewed: 27 April 2025 · Stayed in March 2025
Verified reviewReviewed: 25 April 2025 · Stayed in March 2025
Verified reviewConvenient for ski school. Comfortable and clean
Only one toilet in 6 person apartment
Dear Jennifer, We thank you for you message. We hope that you have shared good moments in our establishment and we hope to see you soon in one of our Holiday Clubs. The MMV Team
Reviewed: 25 April 2025 · Stayed in March 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 April 2025 · Stayed in February 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewVery good Apart from the sauna fire which meant all the spa and swimming are was closed
Dear Matthew, We would like to thank you for your message, which helps us to improve our service. satisfaction is our priority. We hope to see you soon at MMV! The MMV Team
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewreception guy at hotel was fantastic, helpful and happy to help any time.
spa and swimming pool out of service as fire incident, which make you wonder about health and safety of the property. Also unable to use these facilities which was the reason to book this place, they could have sorted the use of facilities at other property close by but they didn’t. bedroom could be cleaner, fridge was half broken.
Dear Maria, We would like to thank you for your message and are very sorry that some of our services did not live up to your expectations. your expectations. At MMV, we do everything we can to improve and provide a quality quality experience for our customers. We will pass on your comments to our dedicated to ensure your satisfaction during your next stay. We look forward to seeing you with us again soon, The MMV Team
Dear Maria, We would like to thank you for your message and are very sorry that some of our services did not live up to your expectations. your expectations. At MMV, we do everything we can to improve and provide a quality quality experien… Show more
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewDusty above wardrobes, broken light above cooler, smelly drains, sauna not working correctly.
Dear Amy, Thank you for your feedback. We are taking all your comments into account in order to improve the quality of our services. We look forward to seeing you again in one of our Villages and Club Residences to help you rediscover the MMV experience. The MMV Team
Dear Amy, Thank you for your feedback. We are taking all your comments into account in order to improve the quality of our services. We look forward to seeing you again in one of our Villages and Club Residences to help you rediscover the … Show more
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewGood location
No bottle opener. Not enough toilet roll upon arrival. Bed and pillows uncomfortable. Had to strip beds when leaving very early. Locker room didn't have heaters for ski boots. No oven, cooking facilities limited.
Dear Sean, Thank you for your feedback. We are taking into account all your comments in order to improve the quality of our services. We apologize for any inconvenience caused. We sincerely hope to see you again in one of our Villages and Club Residences, so that you can rediscover the MMV experience. The MMV Team
Dear Sean, Thank you for your feedback. We are taking into account all your comments in order to improve the quality of our services. We apologize for any inconvenience caused. We sincerely hope to see you again in one of our Villages and … Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewThis is our third visit here. There was an awful smell in one of the bathrooms radiating from the drains in the en-suite bathroom on arrival which made the bedroom unsuitable to sleep that night so we all had to sleep together in the same room until the technician came to sort the problem out the following day the room should not have been suitable for renting with this smell which took two days to disappear. Also there was a group of people staying in the above apartment who were very noisy until the early hours of the morning. We complained to reception and that evening there was no noise however the remainder of the holiday we were disturbed into the early hours of the morning by talking music playing and hoovering
Dear Stephen, We would like to thank you for your feedback and apologize for any inconvenience encountered. We are taking your comments into account in order to improve our service and hope that that you have enjoyed your stay with us. We look forward to seeing you with us again soon! The MMV Team
Dear Stephen, We would like to thank you for your feedback and apologize for any inconvenience encountered. We are taking your comments into account in order to improve our service and hope that that you have enjoyed your stay with us. We … Show more
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 April 2025 · Stayed in February 2025
Verified reviewGreat location
Dear customer, We thank you for your message and we are happy to hear that you enjoyed your stay. We hope to see you soon in one of our Holiday Clubs. See you soon at MMV! The MMV Team
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewLocation and staff
Very basic, shabby, worn, dusty, no hooks for coats (essential when skiing), water pressure terrible (half an hour running bath), WiFi no existent in living room (had to sit in downstairs bedroom to work), had to pay to use spa facilities after 4pm (which in reality is when you want to use them après ski.
Reviewed: 21 March 2025 · Stayed in February 2025
Verified reviewvery convenient for skiing, the lifts were only a 5 min walk away.
There was a set time limit for using the spa
Reviewed: 21 March 2025 · Stayed in February 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 March 2025 · Stayed in March 2025
Verified reviewThe apartment I had was very worn and smelt bad. The sofa was old and dirty, the carpet and the rugs soiled. In addition, the room was not clean, shelves needed dusting and the table had hardened tomato sauce marks on it. No basic amenities are provided at all - no soap, no tea bags, etc, which I found surprising for an establishment marked as 4 stars.