Reviews of R. Kipling by Happyculture 4 stars
65, rue Blanche, 9th arr., 75009 Paris, France
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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewVery nice staff ,pretty good location ,metro station about 200m away. Very clean room ,good and clean bathroom and good ac. I also had outdoor rooftop which was great. Breakfast was pretty good also.
Actually I liked everything.
Thank you very much for your positive feedback! We are delighted that you enjoyed your stay, from the comfort of the room and bathroom to the location and breakfast. We are also pleased to know that the rooftop contributed to making your experience even more enjoyable. We look forward to welcoming you back very soon ! The reception
Thank you very much for your positive feedback! We are delighted that you enjoyed your stay, from the comfort of the room and bathroom to the location and breakfast. We are also pleased to know that the rooftop contributed to making your ex… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewAt first we were in a room fit for 1 person . We asked and they responded immediately! What a professional group.
Thank you for your kind words! We’re glad our team was able to assist you quickly and ensure you had the right room for your stay. We hope to welcome you back again soon! The reception
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewLocation and breakfast
Norhing
Dear Carol, Thank you for your excellent rating and for appreciating our location and breakfast. We’re delighted to hear that you enjoyed your stay and that our property met your expectations. We look forward to welcoming you back for another pleasant experience. Kind regards, The reception
Dear Carol, Thank you for your excellent rating and for appreciating our location and breakfast. We’re delighted to hear that you enjoyed your stay and that our property met your expectations. We look forward to welcoming you back for ano… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewStaff were great and location is excellent. Breakfast was amazing too and definitely worth the extra charge. The late check in (11pm) was really appreciated and the hotel can store your luggage during the day too.
The only thing worth or note is that the rooms are exceptionally small. We had a full size suitcase with us which literally took up all the free space in the room.
Dear Alexander, Thank you so much for taking the time to share your feedback. We are delighted to know you enjoyed our excellent location, the warm service from our staff, and our breakfast. We are also pleased that the late check-in and luggage storage were convenient for you. We understand your comment regarding the size of the room. While our rooms follow the typical standards for central Paris, we appreciate that this can feel compact, especially when travelling with large suitcases. Your feedback is valuable and will be taken into consideration for future improvements. We hope to have the pleasure of welcoming you back on your next visit to Paris :) Kind regards, The reception
Dear Alexander, Thank you so much for taking the time to share your feedback. We are delighted to know you enjoyed our excellent location, the warm service from our staff, and our breakfast. We are also pleased that the late check-in and … Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewView
We stayed three nights at Hotel R. Kipling in Paris and had a consistently frustrating experience, starting from the very first moment. Poor cleanliness, faulty plumbing, missing basic amenities, lack of staff responsiveness, and excuses rather than solutions. If you're expecting a reliable, comfortable four-star hotel, I recommend reading the full details below before booking. --- Full Review: We arrived with high expectations and were let down immediately. The bathroom sink was leaking from the pipe underneath—not a small drip, but actual water flowing when used. The hotel later claimed a technician “found nothing wrong,” but the issue was clear and visible to us as guests. Denying this rather than acknowledging it was unacceptable. The sink was also absurdly small—the kind you'd expect in a camper van—despite the bathroom having enough space for a larger, more functional one. Cleanliness was subpar: we found a forgotten earring on the nightstand. Basic toiletries were empty upon arrival. We reported it to reception, and they promised to send up replacements “shortly.” After waiting 40 minutes, we called again. They eventually brought conditioner and body lotion, not shampoo or shower gel. I discovered this too late, already in the shower. We tried to call reception five times—no answer. My partner went down and found no one at the front desk, even though guests were waiting to check in. It took another 30 minutes for someone to show up and deliver the correct toiletries. The excuse? “Busy with other guests”—but there were no staff present when we checked ourselves. The shower was another disaster: low water pressure and a leaky handheld head, making it especially hard to wash long hair. Meanwhile, signs in the room encourage guests to save water and skip cleaning services... while the broken shower wastes water anyway. A contradiction. There is no minibar/fridge in the room. The hotel says
Dear Giuliano, Thank you for taking your time to share your experience in our hotel. You review is really not fair at all. You complained about a lot of things indirectly. You never came to talk with us at the reception, I tried to call you but never got an answer ! I have responded to your complaint through message on Booking that the problems occured in the bathroom; the sink and the showerhead which was lose were verified and fixed by our technician. Regarding the forgotten earring in the room, it was an oversight. We are very sorry for that. Concerning the shampoo and shower gel, our colleague misunderstood and brought you the wrong products and he had other clients and to put away the delivery for the breakfast which is in the basement so the phone won't work there. You complained on the 1st of August after 11pm through message on Booking and sent again a message the next day an hour before my reply. The next day, on the 2nd of August, I proposed you a discount because I understood that the comfort of the room did not meet your expectations and we are sorry. I waited for your return and the confirmation till the next day, as there was no reponse, I made the discount as promised in the message on your credit card around 12h. Then you never replied to my message on Booking. I waited to talk with you but never got any answers from your side since the discount was made. Regarding the minibar in the room, our rooms are quite small as many hotels in Paris not all of course. Unfortunately, ours are small and we can't fit a lot of furniture, as there will be no space to put your things and the suitcases. We have to take everything into consideration in order to give the best possible to our guests. Also, we can store your things in our kitchen's fridge ad freezer if needed. Our hotel's four stars rating depends on various criteria and engagements we have made. The problems you mentionned have been resolved and not unresolved as you said ! The discount was made 2 days after your complaint and not before answering to your message or we are trying to cover the issue ! The exchanges are still on booking if you need proofs. Despite this complaint, you stayed at our hotel for four nights straight and never came to see us ! This rating is really exaggerated. This is really sad ! Best regards, Abivarna
Dear Giuliano, Thank you for taking your time to share your experience in our hotel. You review is really not fair at all. You complained about a lot of things indirectly. You never came to talk with us at the reception, I tried to call y… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewBeautiful deco, cosy reception place, nice breakfast, clean, calm surroundong, well isolated and with very pleasant staff. Great location! Loved all and would come back
Dear Sara, Thank you for this excellent feedback. Thank you very much for every lovely words you said about our hotel, the deco, the location, the staff and our service :) This made us very happy and boosts us to give our best to our guests. We look forward to welcome you again in our hotel :). Warm regards, Abivarna
Dear Sara, Thank you for this excellent feedback. Thank you very much for every lovely words you said about our hotel, the deco, the location, the staff and our service :) This made us very happy and boosts us to give our best to our gue… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewWe had a room on the 5th floor with a little balcony. It was lovely.
Thank you so much for your kind comment! We're delighted to hear that you enjoyed the room and the little balcony on the 5th floor. It's always a pleasure to know our guests have everything they need. We hope to welcome you back again soon! Best regards, Laura
Thank you so much for your kind comment! We're delighted to hear that you enjoyed the room and the little balcony on the 5th floor. It's always a pleasure to know our guests have everything they need. We hope to welcome you back ag… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewFriendly staff. Great location. Free tea and coffee in the lobby and water on tap.
Small room
Hello Julie, Thank you very much for your feedback following your stay! We’re delighted to hear that you enjoyed the warm welcome from our team, as well as the coffee and tea corner. We’re sorry about the small room. For a future stay, please don’t hesitate to book a Superior Double or a Triple room, which are more spacious :) It will be a pleasure to welcome you back very soon! Best regards, Laura, Reception
Hello Julie, Thank you very much for your feedback following your stay! We’re delighted to hear that you enjoyed the warm welcome from our team, as well as the coffee and tea corner. We’re sorry about the small room. For a future stay, plea… Show more
Reviewed: 29 July 2025 · Stayed in May 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewLocation was great. We enjoyed the breakfast. Staff were friendly and very helpful. Loved the quirkiness & vibe of the hotel. Friends recommended it and we weren’t disappointed. Loved our balcony … very special.
Even though the rooms were air conditioned, we found sleeping under a duvet was way too hot for us. We would have preferred an upper sheet as well as the duvet.
Dear Graeme, Thank you very much for your lovely comment! We are delighted that you enjoyed the location, breakfast and atmosphere of the hotel. It's always a pleasure to hear that our team made you feel welcome. Thank you also for your comment about the bedding - it's a good point, and we'll keep it in mind. Next time, please don't hesitate to ask us for a top sheet; we'll be happy to provide you with one. We look forward to seeing you again soon! The hotel team Kenny
Dear Graeme, Thank you very much for your lovely comment! We are delighted that you enjoyed the location, breakfast and atmosphere of the hotel. It's always a pleasure to hear that our team made you feel welcome. Thank you also for yo… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewGreat location, great decor although a bit tired in places. We had a room with a balcony, the balcony was nice enough for morning coffee and evening wine but needed a bit of a tidy up (bird poo, faded furniture, some trash in the gutters). A few pot plants and fairy lights and it would be magical. Air conditioner was working and appreciated. Lovely clean shower room.
As expected a tiny room, but so small you couldn’t walk past the end of the bed so had to go over the bed to get to the other side of the room. Also to access the balcony you had to climb out the window which some people might find challenging. One of our coffee mugs was broken and looked glued together. It reappeared each day so not sure it was taken away to be cleaned? The shower gel was very watery so had to wash with the hand wash instead.
Dear Ayeshea, Thank you so much for taking the time to share your detailed feedback. We're glad to hear you enjoyed the location, the decor, and especially the balcony for your morning coffee and evening wine. It's great to know the air conditioning and shower room added to your comfort during your stay. We truly appreciate your suggestions for improvements — they're very helpful. We're sorry to hear the balcony wasn’t as tidy as it should have been, and we’ll make sure our housekeeping team pays closer attention to those details going forward. A touch of greenery and lighting is a lovely idea and something we’ll definitely consider to enhance the ambiance. We also apologize for the inconvenience with the coffee mug and the shower gel — this isn’t the experience we aim to provide, and we’ll be reviewing these issues with our team to ensure better consistency and quality. Regarding the room layout and balcony access, we understand it may not be ideal for everyone and will keep that in mind as we continue to improve the space. Thank you again for your thoughtful comments — we hope to welcome you back and offer you an even better experience next time. Kind regards, Ann-Sophie - front desk
Dear Ayeshea, Thank you so much for taking the time to share your detailed feedback. We're glad to hear you enjoyed the location, the decor, and especially the balcony for your morning coffee and evening wine. It's great to know the… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe location was great and the staff was really helpful and friendly.
We really enjoyed everything overall, but just a small point—the bathroom sink was quite small, and the water wasn’t draining properly.
Dear Senay, Thank you for your kind feedback about your experience at our hotel. We are delighted to hear that you appreciated our location and staff members' made impression. We are sorry about the water draining problem you had in the bathroom. We will fixe that. Our guests' satisfaction is very important for us ! We will be delighted to welcome you in the future in better conditions. :) Best regards, Abivarna
Dear Senay, Thank you for your kind feedback about your experience at our hotel. We are delighted to hear that you appreciated our location and staff members' made impression. We are sorry about the water draining problem you had in … Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewMy stay at R.Kipling Hotel was delightful. The staff truly went above and beyond – their kindness and willingness to assist with anything we needed made such a difference. A special shout-out for the delicious croissants and coffee provided in the lobby. Thanks a lot!
Dear Marina, Thank you for your kind feedback about your experience at our lovely R. Kipling Hotel. We are delighted to hear that you appreciated our staff members' kindness and helpfulness and the welcoming drinks and croissants at the lobby. Our guests' satisfaction is very important for us ! You are always welcome ! :) Best regards, Abivarna
Dear Marina, Thank you for your kind feedback about your experience at our lovely R. Kipling Hotel. We are delighted to hear that you appreciated our staff members' kindness and helpfulness and the welcoming drinks and croissants at t… Show more
Reviewed: 30 June 2025 · Stayed in May 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewGood location & not overpriced
I don’t believe this hotel meets the standard of a four-star rating. There were no facilities, no hotel bar, and a general lack of amenities, which made it difficult to understand how it has been awarded four stars. I was visiting Paris for a long weekend with friends and intended to use the hotel primarily for sleeping, but I still had higher expectations based on its rating. Unfortunately, the experience did not meet those expectations. In particular, one of the night concierges was not especially friendly. When I requested an iron, I was told all three were in other guests' rooms, but no effort was made to assist me in retrieving one or offering an alternative. The tone of the conversation became uncomfortable, and I chose not to pursue the matter further.
Dear Katherine, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations, especially in regard to the amenities and the level of service you received. Our four-star classification is based on a range of criteria, including room quality, cleanliness, engagements, and certain available services, but we acknowledge that some facilities, such as a bar or additional leisure options, were not available during your visit. On the other hand, we have a minibar with soft drinks, beer and alcohol available for sale. We also have free water fountain, tea and coffee with pastries available to guests at the lobby. We’re particularly concerned about your interaction with our night staff. We sincerely apologize if you felt uncomfortable or unsupported. If you'd like to talk more about it, please send me an e-mail, giving my name. I'll be delighted to help you. We hope you still enjoyed your time in Paris and would be grateful for another opportunity to offer you a more pleasant experience. Kind regards, Abivarna
Dear Katherine, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations, especially in regard to the amenities and the level of service you received. Our four-star clas… Show more