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Reviews of Boutique Hôtel Provencia

12 Boulevard Louis Salvator, Castellane et Préfecture, 13006 Marseille, France

#15 of 126 hotels in Marseille

Guests' Choice

Review score

Based on 162 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 1 September 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Garden View
    • Stayed 3 nights

    Stylish, clean and very comfortable. Extremely well located near Cours Julien, so it's a great location if you want lots of great restaurants, cafes and bars. It's also on a quiet street, so away from the the hustle and bustle.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The weather was extremely hot and the air conditioning was struggling to keep the room cool. We were unable to sleep the first night it was so warm, but the staff was accommodating and moved us to a different room. This wasn’t a huge improvement, however, and I believe it’s the overall system in the hotel that perhaps needs improvement.

    Second time staying at this hotel. Great location, easy to get everywhere in the city. Hotel is small and quiet, rooms are a good size with unusually large bathrooms and plenty of hot water. Clean and comfortable beds. Nice staff.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    7.0
    Good Value
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was not great. It was fine. Are there too many tables for the size of the room? I don’t like the paper cups for water. The cups for tea were too small for my liking.

    Staff were very helpful and very pleasant.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Chic and Convenient, With Just a Few Bumps I stayed at Boutique Hôtel Provencia for a few days and overall had a really good experience. The hotel lives up to its boutique label—stylish without being stuffy, clean, and centrally located in a way that feels accessible but not overrun with crowds. It’s a perfect base for exploring Marseille, with easy access to public transport and a short walk to the Old Port. The interior has a modern, curated vibe that makes the stay feel special, and the room was tidy and comfortable. I especially appreciated how quiet the area was at night despite being so central. Now for the not-so-perfect bits: Most of the staff were helpful, but a couple interactions left me feeling like I was more of an inconvenience than a guest. Nothing dramatic, just a bit brusque and impersonal at times. One otherwise pleasant staff member handed me a beach towel with a noticeable red stain on it—not the end of the world, but not ideal either. The design of the shower—being directly in the room and elevated—might be a consideration for larger guests or anyone who feels a little uneasy with lightweight platforms. It creaked a bit, which made me nervous at first, but I was totally fine. A few amenities felt a bit inconsistent: there were no wash towels provided, and bath towels weren’t always replenished after cleaning. A small thing, but it added up. That said, none of these minor issues ruined the stay. The hotel has great bones and a lot of charm. If they tighten up the service experience and small amenities, it could easily be a top-tier boutique destination. Would I stay again? Yes—especially for the location, aesthetic, and comfort. Just a few tweaks away from being outstanding.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    9.0
    A very pleasant boutique hotel near the Old Port
    • Leisure trip
    • Couple
    • Queen Room with Garden View
    • Stayed 2 nights

    Some areas of the historic port area of Marseille felt a bit seedy and unkempt but we never felt unsafe. There is graffiti EVERYWHERE but this is a comment more about Marseille and not the hotel itself.

    We stayed in Marseille for 2 nights on our way back from 2 weeks in Provence. The hotel was perfect for walking around the old port and central areas of historic Marseille. Restaurants, shops etc are plentiful, easily accessible and decently priced. The hotel is charming and nicely decorated, with tall ceilings, a modern elevator, with a spacious room and a huge bathroom with a great shower, comfortable bed, large TV, well lit, functioning AC, quiet with the windows shut, airy and sunny with everything open. The breakfast room and garden are beautiful and a huge plus in the area, and the breakfast was very good. The staff are friendly and helpful.

    Stayed in July 2025

  • Reviewed: 1 July 2025

    9.0
    It was a very pleasant stay and I would consider to book again. But make sure to book a different room with better air c
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    It was very hot and the air condition wasn’t sufficient. Because of that we couldn’t sleep very well…

    Location and the Interieur

    Stayed in June 2025

  • Reviewed: 30 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast was really good! Loved the croissants and coffee

    Stayed in June 2025

  • Reviewed: 24 June 2025

    8.0
    Little gem in the heart of the city
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Really nice design and good location

    Stayed in June 2025

  • Reviewed: 16 June 2025

    8.0
    It was great!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    It was clean and I also like the location

    Stayed in June 2025

  • Reviewed: 11 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Great location, clean and wonderful staff.

    Stayed in May 2025

  • Reviewed: 5 April 2025

    7.0
    Good value
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Sewage smell in the lobby

    Good location, comfortable rooms, good price

    Stayed in February 2025

  • Reviewed: 27 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    The elevator

    Perfect location to visit around the city/// Near by different area of the city The station is 15 mints by taxi Very modern and have a charme lobby

    Stayed in February 2025

  • Reviewed: 25 November 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Great welcome, very helpful staff, nice and personable hotel. Wonderful quirky do it yourself breakfast. Really good location and felt very safe.

    Stayed in November 2024

  • Reviewed: 24 October 2024

    9.0
    Fabulous stay, excellent location, wonderful staff.
    • Business trip
    • Solo traveller
    • Queen Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    Fantastic boutique hotel in an excellent location, walking distance to all the major sites. Short walking distance to excellent restaurants. Felt like home away from home with lovely staff, who were very happy to make recommendations for where to eat and where to go. Would definitely stay again!

    Stayed in October 2024

  • Reviewed: 28 September 2024

    8.0
    Excellent boutique hotel with great staff
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Some road noise but expected in a city like Marseilles

    Great location near all the main sites Comfortable bed and plenty of space

    Stayed in September 2024

  • Reviewed: 1 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Clean and quiet location, I would definitely recommend to everyone passing by Marseille. We were also very pleased with the breakfast options.

    Stayed in September 2024

  • Reviewed: 2 July 2024

    9.0
    Lovely hotel in Marseille
    • Leisure trip
    • Couple
    • Queen Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Lovely hotel, we had a room with a garden view. Very clean room. Lovely helpful staff who gave us very good recommendations for local restaurants. Garden terrace for breakfast was lovely too.

    Stayed in June 2024

  • Reviewed: 30 June 2024

    8.0
    Very good hotel , unpleasant city
    • Business trip
    • Solo traveller
    • Queen Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    The city. marseiile is an unpleasant town and after dark you don't feel safe there, including in the hotel's area

    The hotel itself was excellent. Good room and lovely service.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Great little hotel in Marseille - convenient location, very clean and comfortable
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean and modern, good location

    Stayed in June 2024

  • Reviewed: 27 May 2024

    9.0
    Comfy, cosy, modern and chic
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    The breakfast wasn't as good as expected. The only fruit was oranges and apples and the coffee came from a machine. It just let the side down a little.

    Very welcoming staff, comfortable room. Close to lively artist and student area which was really interesting. Could walk to the Old Port in 15 minutes.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Nice hotel in a good location
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Our room faced a noisy street, which lasted till the wee hours of the night. Fortunately the windows blocked out most of the noise.

    Good location. Very comfortable beds. Good sized and well equipped room. Breakfast was very good.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Practical and central
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was oddly distributed

    Room was big with big windows and sunshine

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Good short stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hot water stopped working intermittently, an was running out quickly

    Room was great and very spacious, high ceilings Beautiful bathroom Nice and sizeable boutique hotel

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Would stay here again for comfort and location.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Not much room for clothing in the room. Breakfast was disappointing.

    Very comfortable bed, clean, great location. Helpful staff.

    Stayed in May 2024

Showing 1 – 25

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