6.7

Reviews of Premiere Classe Toulon La Seyne-sur-Mer 1 stars

Zone D'activités Les Playes - Parc J. Monnet Sud - Avenue De Rome, 83500 La Seyne-sur-Mer, France

  • Kay

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Michel

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    The staff, the price, the cleanliness, the breakfast and the location. The spacy and safe parking. The premices totally renovated.

    Room are extremely small but it was still ok for us.

  • Haddaoui

    Reviewed: 8 September 2024 · Stayed in September 2024

    Verified review
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  • Oleksandr

    Reviewed: 25 August 2024 · Stayed in August 2024

    Verified review

    If sleeping overnight in a very small room with non-functional air-conditioning is fine for you - this hotel provides what you need. Every room has 3 beds, which are clean and in principle comfortable enough to sllep overnight. Private WC and shower in every room. And private parking has enough parking places for guest cars.

    I have never ever seen smaller rooms than ones in the hotel. If you are traveling with 2 suitcases - you will already have a problem with space inside the room. Actually the room is suitable for entering it, laying down the bed and sleeping until the morning. Even ship ferry cabin was far bigger than the room in the hotel. Air conditioning doesn't work. Not that it's completely out - you can turn it on and even set desired temperature to +5 degrees. But the only thing you get is a noise and a little bit of smell. Cool fresh air never comes out of it. The hotel proposes 3 types of rooms. But in fact all of them are exactly the same. If you book the room with terrace - be sure there will be no terrace. Actually neither apartment has anything similar to terrace. The only somehing, which can be called "terrace", is a public place under the stairs with 5 or 6 tables and chairs. It is small, no privacy. And the worst thing is - it is not split to the smoking and non-smoking areas. So if you don't smoke and hate smoking smell - this "terrace" is not for you: other guests will smoke there like a locomotive from 19th century directly to your face. If you add special request during the booking process like "we need a room at ground floor because of reduced mobility of one of the guest" - this will be ignored and forgotten. Nobody at the reception has remembered this special request.

    Property response:

    Hello Mr Oleksandr, Thank you for taking the time to share your experience in detail. We are sorry that your stay did not meet your expectations. We understand your frustration regarding the size of the rooms and the lack of space for suitcases. We are also sorry that the room with terrace did not meet your expectations, and we will check our room descriptions to avoid any future confusion. Regarding special requests, we sincerely apologize for the error. We have taken note of this problem and we will strengthen internal communication to better manage these requests. Your feedback is valuable and will help us improve our services. We hope to have the opportunity to offer you an experience more in line with your expectations during a future stay. Kind regards, The Reception

    Hello Mr Oleksandr, Thank you for taking the time to share your experience in detail. We are sorry that your stay did not meet your expectations. We understand your frustration regarding the size of the rooms and the lack of space for suitc… Show more

    Premiere Classe Toulon La Seyne-sur-Mer
    26 August 2024
  • Serhii

    Reviewed: 23 August 2024 · Stayed in August 2024

    Verified review

    It was quite inexpensive

    Very small room smelling with old rags. Except double bed and one chair there wasn't the room for enything

    Property response:

    Hello Serhii, Thank you for sharing your experience with us. We are glad that you found our rate competitive. However, we are sorry that the size of the room and the smell did not meet your expectations. We understand that these elements are essential for a comfortable stay. Your feedback is valuable, and we will look into the issues you reported to improve our rooms. We hope to have the opportunity to welcome you again in better conditions. Kind regards, The reception

    Hello Serhii, Thank you for sharing your experience with us. We are glad that you found our rate competitive. However, we are sorry that the size of the room and the smell did not meet your expectations. We understand that these elements a… Show more

    Premiere Classe Toulon La Seyne-sur-Mer
    27 August 2024
  • 3.0 Poor
    Robert

    Reviewed: 1 July 2024 · Stayed in June 2024

    Verified review

    Lack of clothes hangers in wardrobe for obvious uses

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  • Simona

    Reviewed: 29 June 2024 · Stayed in June 2024

    Verified review

    Colorful hotel.

    General unpleasant odor. Coffee at breakfast not good.

  • Francesca

    Reviewed: 4 November 2023 · Stayed in October 2023

    Verified review

    At least I got a refund for the reservation, the receptionist was very sweet and kind.

    Everything is terrifying, starting from the architecture of the hotel (It looks like a squat).. The linen were dirty and stained and the shower were been used not so much time earlier before we entered the room.

  • Andrea

    Reviewed: 30 October 2023 · Stayed in October 2023

    Verified review
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  • Dmitry

    Reviewed: 1 September 2023 · Stayed in July 2023

    Verified review
  • 7.0 Good
    Ahmed

    Reviewed: 1 September 2023 · Stayed in August 2023

    Verified review
  • Karolina

    Reviewed: 26 August 2023 · Stayed in August 2023

    Verified review

    Late check in. Location close to Toulon.

    Probably the worst hotel room I've ever been to. From the budget hotels I've visited this is the worst one by far. To say it's small is an understatement. The bathroom is not much bigger than a bathroom on a plane. In the room you can barely move and you cannot pass each other freely. The smell was not pleasant and you can hear the noise from next door using shower and flushing toilets. Very loud indeed. The street at night is also very noisy. Do not recommend, and it was not the cheapest out of the budget hotels.

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  • Columba

    Reviewed: 21 August 2023 · Stayed in August 2023

    Verified review

    The first person at the reception was very friendly and gave me directions to the supermarket.

    The bedroom smelled a lot of cigarette, the only window had the outside vent blocked. This did not allow the air to circulate. Although I was offered to change my room, it was only possible the next day. But the next day I couldn't change, because I had to leave early and I didn't have time. The second day in the afternoon, I asked the person at the reception if she had a fork to lend me and she refused, when I know that there is cutlery at breakfast. You can hear everything that happens in the rooms next door.

  • Ansari

    Reviewed: 14 August 2023 · Stayed in August 2023

    Verified review
  • Gia

    Reviewed: 31 July 2023 · Stayed in July 2023

    Verified review

    came at 10:30 pm but im looked receptionist but i dont see

    Property response:

    Dear Gia Lam, It is clearly specified on the site that the rooms are accessible from 2 p.m. to 9 p.m. and that beyond 9 p.m. arrivals are made with the automatic reception and to contact the hotel in order to have the necessary instructions. It is therefore normal that you cannot find anyone at reception at 10:30 p.m. In addition, an emergency number is noted near the automatic reception. We are therefore sorry for the sudden inconvenience but it would have been necessary to read the arrival instructions on the hotel. Best regards. MD

    Dear Gia Lam, It is clearly specified on the site that the rooms are accessible from 2 p.m. to 9 p.m. and that beyond 9 p.m. arrivals are made with the automatic reception and to contact the hotel in order to have the necessary instructions… Show more

    Premiere Classe Toulon La Seyne-sur-Mer
    3 August 2023
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  • 7.0 Good
    Jamesvisa222

    Reviewed: 13 July 2023 · Stayed in July 2023

    Verified review
  • Malcolm

    Reviewed: 12 February 2023 · Stayed in February 2023

    Verified review

    Position

    My room had been smoked many times, and a cigarette butt was trapped in the door jam. The duvet cover was soiled and used. The breakfast was very poor quality and variety. Offering hard baguette that did not seem fresh. There were no fresh croissants or other pastries apart from slices of brioche Only one variety of cereal, cornflakes. The coffee was also of poor quality.

    Property response:

    Dear Malcolm, Unfortunately, it is true that some people do not respect the ban on smoking in the rooms, and despite an intervention by our cleaning service, the smell may persist. That being said, my colleague immediately offered to change rooms and you refused. Sincerely Reception

    Dear Malcolm, Unfortunately, it is true that some people do not respect the ban on smoking in the rooms, and despite an intervention by our cleaning service, the smell may persist. That being said, my colleague immediately offered to change… Show more

    Premiere Classe Toulon La Seyne-sur-Mer
    16 February 2023
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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