Reviews of Ibis Marseille Centre Prefecture 3 stars
13 Rue Lafon, Castellane et Préfecture, 13006 Marseille, France
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe customer service was great. I left my house keys in my room, but they made sure I got them back in Paris. Thank you again! I would recommend this hotel 100%. Ricardo Neves
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewVery nice and cosy hotel not far from the railway station. The staff were very friendly and helpful. The breakfast was good and filling. We appreciated a room for three that was important for our family. Highly recommended!
Nothing
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewWell situated.Near by the monuments and visiting areas.
There was bedbugs in the room
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe location
We have booked for a bigger bedroom with a double bed. The room was tiny and we were informed that they didn't have a room with a double bed and gave us one with two single ones. walls and doors had dirt on them.
Reviewed: 12 August 2025 · Stayed in June 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe location it's in the centre of city
The parking it's to small and very difficult to get in or out
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewLocationn No pacorater In the room
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewGood location, friendly staff
No storage space for clothes
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewBare minimum furnishing and the outlets for electricity not fixed well to the walls
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in April 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in May 2025
Verified reviewParking is in garage served by a car elevator. Suitable for small/ medium cars only.
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewI was covered in bed bug bites from my first night at this hotel on the 7th floor and the room they moved me to the next morning upon inspection had a bed bug issue also- evidenced when i pulled back the urine stained mattress pad. I sent photos and details to the manager after speaking with the friendly staff- and after 2 nights of no sleep and massive discomfort and expense my room was not compensated. I was in contact with the manager/director who assured me they would do an inspection to see if they had bed bugs (my welted back was pretty good proof along with the actual bed bug I found). After many messages to them I never received a response. Avoid this hotel.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewThe location, parking, staff, coffee machine.
The common areas are not very clean.
Reviewed: 23 May 2025 · Stayed in April 2025
Verified reviewReviewed: 23 May 2025 · Stayed in April 2025
Verified reviewVery friendly staff, good location within walking distance of the harbour and supermarkets. A Garage (paid) but no worries about leaving your car on the road.
Construction work in front so had to drive around (with traffic 20+min). Even though I called noone told me beforehand.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewConvenient
Road work outside the building
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,