8.9

Reviews of Phoenix 101

Rue de la Poste, 73320 Tignes, France

  • Samy

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Oren

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review

    I do not recommend this apartment. During our stay, we encountered multiple issues: the double bed was smaller than stated in the booking policy, forcing one of our friends to sleep on an uncomfortable and possibly broken sofa bed. The BBQ area, a key reason for choosing this apartment, was not available for use, despite no prior notice. We had only one functioning toilet for nine adults for two days due to poor maintenance, and the heating near the dining table was completely non-functional. Additionally, the kitchen extractor hood was removed, making it impossible to cook without fully opening the balcony doors, while the heating in that area wasn’t working at all. When I requested compensation for these issues, the host refused, claiming that we left the apartment dirty. Fortunately, I have clear video evidence showing that we left the apartment exceptionally clean, with even the bedding neatly stacked for the cleaners. This response from the host was unfair and clearly an attempt to avoid taking responsibility. I highly recommend avoiding this property.

    Property response:

    I’m sorry that you didn’t enjoy your stay. Normally bunk beds are for children - we don’t have any double beds - just super king, which are full size (180 x 200). There is no sofa bed in the apartment either, perhaps you’re referring to the pull out bed, which again is not designed for adults. It is inadvisable to squeeze so many adults into 4 bedrooms if you would like a comfortable stay. The toilet was fixed during your stay. The extractor fan has been checked and is working correctly as designed (it is a filter system). Apologies about the radiator - we are waiting for a part - there are 2 other working radiators in that room and they sufficiently heat the room to 20°-22°C. Unfortunately we incurred extra cleaning fees due to the state of the apartment which is a real shame. Again, I’m sorry you didn’t enjoy your stay.

    I’m sorry that you didn’t enjoy your stay. Normally bunk beds are for children - we don’t have any double beds - just super king, which are full size (180 x 200). There is no sofa bed in the apartment either, perhaps you’re referring to t… Show more

    Phoenix 101
    26 March 2025
  • James

    Reviewed: 5 February 2025 · Stayed in February 2025

    Verified review

    Quality of decor & furnishings. The View! Friendly and helpful host. Beds and high quality linen. Location - 1 minute walk to Palafour chair lift and main hub. Heating- easy to manage with climate control on each radiator. Massive balcony. Good sized rooms for ski resort. Great ski locker room with boot warmers changing area.

    Struggling to think of anything! ... Odd master light switches that are a bit confusing and one that's hidden behind a bed that you can hit by mistake. That said, the host warned us so wasn't a problem. That's its, unbeatable property.

  • See the property
  • Gillian

    Reviewed: 21 December 2024 · Stayed in December 2024

    Verified review

    Excellent location. Living area so comfortable. Kitchen well equipped and good dining space Very stylish over all.

    Lighting very subdued. Could do with more control over lighting.

  • Pauline

    Reviewed: 28 January 2024 · Stayed in January 2024

    Verified review

    Location was ideal, across the road from the supermarket and ski hire, with lifts at the end of the road. Perfect

    It was a little unclear what to do on arrival, but we managed to contact the agent who quickly arrived with a key.

  • Christofer

    Reviewed: 25 March 2023 · Stayed in March 2023

    Verified review

    Amazing view, comfortable sofa, nice interior

    heat lamp didn't work Internet slow

  • See the property
  • Harrison

    Reviewed: 4 February 2023 · Stayed in February 2023

    Verified review

    all the bedrooms are spacious and comfortable. the living area is excellent for cooking, socialising and relaxing with a stunning view. 100% recommend

    n/a

  • Showing 1 - 8

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...