Reviews of PETIT CAPUCIN 3 stars
1 Rue Jacques Ourtal 1et étage gauche, 11000 Carcassonne, France

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe accomondation was really well equipped. And when one essential thing, a drying rack, was missing the host brought to us on the next day. The apartment itself is spacious. There is very little room for complaint.
The only thing we did not find to our liking was that the mattress could have been a bit more comfortable. In addition, the part of town seems a bit unsafe, but that is a problem of carcasonne in general.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewEverything we needed was in the studio apartment and it was spotlessly clean.
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewPerfect location, very quiet and comfortable and an easy walk into town. Apartment is well equipped and the host is very helpful.
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewConveniently located for walking to attractions and restaurants. We managed to get parking close to the unit. Unit had what we needed
Can hear others quite loudly in the building and doors being slammed at all hours but that’s due to a lack of consideration from others. Maybe a sign at the entrance to please be considerate of others as this unit is right at the main door. Street noise was not an issue though
Hello, Thank you for sharing your experience — I’m glad to hear that your stay went well. Regarding the noise from people coming and going, unfortunately, I can’t ask other residents to follow specific schedules. The apartment is in a building with 6 units, of which I own 3, but I’m not the sole owner. That said, I appreciate your feedback and I’m considering replacing the door with one that offers better sound insulation. Thank you again for your comment — I’ll take it into account to improve future stays. Best regards, Marie
Hello, Thank you for sharing your experience — I’m glad to hear that your stay went well. Regarding the noise from people coming and going, unfortunately, I can’t ask other residents to follow specific schedules. The apartment is in a buil… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewThe apartment is roomy and very well equipped. It was clean and comfortable and it felt homely .
It was quite a hike to the medieval city and there were no nearby shops or bars
Hello, Thank you for sharing your experience. However, I didn’t quite understand part of your message. Just to clarify, there’s a grocery store about 500 meters away, a bakery and several restaurants within a 5-minute walk, and the medieval city is only a 20-minute walk or a 6-minute drive. It’s a pity you didn’t contact me — I would have been happy to provide directions. I’m glad to hear your stay went well nonetheless. Best regards, Marie 🙂
Hello, Thank you for sharing your experience. However, I didn’t quite understand part of your message. Just to clarify, there’s a grocery store about 500 meters away, a bakery and several restaurants within a 5-minute walk, and the medieva… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewAmazing property. Lots of extras- sugar, coffee, oil, washing liquid, shower gel, water in fridge, cotton pads, cling film for picnics! Great location- not far from Bastide area. Walkable to the old town. Very clean. Great communication from host. Surpassed all expectations. Highly recommend and would return without hesitation. Thanks Marie- we really loved it!
Nothing. It was great
Hello, Thank you for your feedback — I’m glad you had a pleasant stay. Your review is valuable and will help future guests. I look forward to welcoming you again. All the best!
Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewFull facilities, easily accessible, clean and recently decorated, good location
Nothing
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewThe accommodation was super clean and very well equipment (washing machine, toaster, coffee maker + few coffee capsles for free!!, some basic cooking facilities such as oil, salt, sugar, tea..., playing cards, hair drier... Really everything!) The location is also great - close to train station and also to old city. Check-in is on your own, but the owner comunicates very fast (if you have any problems or questions).
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewSuper comfortable bed in well equipped, well located very clean apartment. Marie was friendly and communicative. It was good to find some tea, coffee, oil, washing up liquid etc. in place.
The hot water didn’t last long on automatic setting.
Hello, Thank you for taking the time to review my establishment. It was a pleasure to host you. Regarding the hot water, I’m sorry for the inconvenience—the button should always be on “forced mode” to ensure continuous hot water. Following your feedback, I will add a note for future guests. I appreciate your input, as it helps improve the comfort of others. Best regards,
Hello, Thank you for taking the time to review my establishment. It was a pleasure to host you. Regarding the hot water, I’m sorry for the inconvenience—the button should always be on “forced mode” to ensure continuous hot water. Following… Show more
Reviewed: 17 October 2024 · Stayed in October 2024
Verified reviewImpeccably clean,modern,well- equipped.
11 o'clock exit when my bus to airport was 4 hours later meant waiting with bags at ataruon. 12.00 o'cloxk better. But realise cleaning visits are tightly scheduled.
Good morning, I am delighted to read that you had a pleasant stay and thank you for sharing your experience. Regarding check out, 11 a.m. is what is done in the majority of establishments and these are times imposed by the cleaning service. Unfortunately, we cannot adapt their schedule according to customer flights. Thank you for your understanding and we look forward to seeing you again. Marie
Good morning, I am delighted to read that you had a pleasant stay and thank you for sharing your experience. Regarding check out, 11 a.m. is what is done in the majority of establishments and these are times imposed by the cleaning service… Show more
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewLocation was perfect , 5 min walk from town centre and 10 min stroll to old city , apartment was beautiful , spotless clean and had everything that you would need , Maria was excellent and very helpful at all times and recommended loads of things to do and excellent places to Dine and grad a coffee and cake , Highly recommended if paying a visit to this lovely place.
Everything was perfect .So no negatives .
Reviewed: 25 September 2024 · Stayed in September 2024
Verified reviewEverything was perfect Fully equipped kitchen, cozy bedroom, in a quiet area,very very clean apartment with everything you needed excellent communication with the hosts. Hope to return some day
small towels The entrance in the building
Reviewed: 21 August 2024 · Stayed in August 2024
Verified reviewThe owner was so kind, she Always answered all our questions quickly. The check in was very easy and it has an excellent location. Great experience!!!
Thank you for your kind review you left regarding our establishment. Your feedback is valuable to us and we are delighted that you enjoyed your stay with us. Yours sincerely Marie
Reviewed: 23 July 2024 · Stayed in July 2024
Verified reviewSpotless. Great location.
Only suggestion would be to provide a larger bath towel.
Thank you for your kind review you left regarding our establishment. Your feedback is valuable to us and we are delighted that you enjoyed your stay with us. Yours sincerely Marie
Reviewed: 4 June 2024 · Stayed in June 2024
Verified reviewAppartment was spotless.
Thank you for your kind review you left regarding our establishment. Your feedback is valuable to us and we are delighted that you enjoyed your stay with us. Yours sincerely Marie
Reviewed: 26 May 2024 · Stayed in May 2024
Verified reviewVery clean, well equipped apartment. Could walk to it from station and close to castle and shopping areas. Good shower and coffee machine.
Thank you for your kind review you left regarding our establishment. Your feedback is valuable to us and we are delighted that you enjoyed your stay with us. Yours sincerely Marie
Reviewed: 14 May 2024 · Stayed in May 2024
Verified reviewGreat location. 10minute walk into the centre of Carcassonne where all the bars/restaurants are. 25minute walk upto the medieval town. Apartment was comfortable and had all the kitchen equipment you would need. Marie was very helpful and accommodating- our flight home wasn't until 7pm and she allowed us to check out a little later.
Nothing
Thank you for your kind review you left regarding our establishment. Your feedback is valuable to us and we are delighted that you enjoyed your stay with us. Yours sincerely Marie
Reviewed: 30 April 2024 · Stayed in April 2024
Verified reviewA nice, comfortable apartment great for a few nights, close to everything you need.
Hello, It was a real pleasure to receive Petit Capucin and to read your comment. Thank you for taking the time to share your experience. Marie
Reviewed: 25 April 2024 · Stayed in April 2024
Verified review