1 Rue Jacques Ourtal 1et étage gauche, 11000 Carcassonne, France
#34 of 584 Holiday rentals in Carcassonne
Guests' ChoiceBased on 47 apartment reviews
9.0Cleanliness
9.4
Comfort
9.2
Location
8.7
Facilities
9.3
Staff
9.2
Value for money
9.3
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 27 August 2025
Brigitte
GermanyThe only thing we did not find to our liking was that the mattress could have been a bit more comfortable. In addition, the part of town seems a bit unsafe, but that is a problem of carcasonne in general.
The accomondation was really well equipped. And when one essential thing, a drying rack, was missing the host brought to us on the next day. The apartment itself is spacious. There is very little room for complaint.
Stayed in August 2025
Reviewed: 1 July 2025
Andy
United KingdomEverything we needed was in the studio apartment and it was spotlessly clean.
Stayed in June 2025
Reviewed: 16 June 2025
Aj3292
United KingdomPerfect location, very quiet and comfortable and an easy walk into town. Apartment is well equipped and the host is very helpful.
Stayed in June 2025
Reviewed: 1 June 2025
Kathryn
AustraliaCan hear others quite loudly in the building and doors being slammed at all hours but that’s due to a lack of consideration from others. Maybe a sign at the entrance to please be considerate of others as this unit is right at the main door. Street noise was not an issue though
Conveniently located for walking to attractions and restaurants. We managed to get parking close to the unit. Unit had what we needed
Stayed in May 2025
Reviewed: 31 May 2025
David
United KingdomIt was quite a hike to the medieval city and there were no nearby shops or bars
The apartment is roomy and very well equipped. It was clean and comfortable and it felt homely .
Stayed in May 2025
Reviewed: 31 May 2025
Sarah
United KingdomNothing. It was great
Amazing property. Lots of extras- sugar, coffee, oil, washing liquid, shower gel, water in fridge, cotton pads, cling film for picnics! Great location- not far from Bastide area. Walkable to the old town. Very clean. Great communication from host. Surpassed all expectations. Highly recommend and would return without hesitation. Thanks Marie- we really loved it!
Stayed in May 2025
Reviewed: 5 May 2025
Rachel
United KingdomNothing
Full facilities, easily accessible, clean and recently decorated, good location
Stayed in April 2025
Reviewed: 14 April 2025
Michaela
Czech RepublicThe accommodation was super clean and very well equipment (washing machine, toaster, coffee maker + few coffee capsles for free!!, some basic cooking facilities such as oil, salt, sugar, tea..., playing cards, hair drier... Really everything!) The location is also great - close to train station and also to old city. Check-in is on your own, but the owner comunicates very fast (if you have any problems or questions).
Stayed in April 2025
Reviewed: 21 March 2025
Susan
United KingdomThe hot water didn’t last long on automatic setting.
Super comfortable bed in well equipped, well located very clean apartment. Marie was friendly and communicative. It was good to find some tea, coffee, oil, washing up liquid etc. in place.
Stayed in March 2025
Reviewed: 17 October 2024
Paul
United Kingdom11 o'clock exit when my bus to airport was 4 hours later meant waiting with bags at ataruon. 12.00 o'cloxk better. But realise cleaning visits are tightly scheduled.
Impeccably clean,modern,well- equipped.
Stayed in October 2024
Reviewed: 14 October 2024
Patrick
IrelandEverything was perfect .So no negatives .
Location was perfect , 5 min walk from town centre and 10 min stroll to old city , apartment was beautiful , spotless clean and had everything that you would need , Maria was excellent and very helpful at all times and recommended loads of things to do and excellent places to Dine and grad a coffee and cake , Highly recommended if paying a visit to this lovely place.
Stayed in October 2024
Reviewed: 25 September 2024
Vagia
Greecesmall towels The entrance in the building
Everything was perfect Fully equipped kitchen, cozy bedroom, in a quiet area,very very clean apartment with everything you needed excellent communication with the hosts. Hope to return some day
Stayed in September 2024
Reviewed: 21 August 2024
Andrés
UruguayThe owner was so kind, she Always answered all our questions quickly. The check in was very easy and it has an excellent location. Great experience!!!
Stayed in August 2024
Reviewed: 23 July 2024
Linda
IrelandOnly suggestion would be to provide a larger bath towel.
Spotless. Great location.
Stayed in July 2024
Reviewed: 4 June 2024
Joan
IrelandAppartment was spotless.
Stayed in June 2024
Reviewed: 26 May 2024
Michelle
United KingdomVery clean, well equipped apartment. Could walk to it from station and close to castle and shopping areas. Good shower and coffee machine.
Stayed in May 2024
Reviewed: 14 May 2024
Ben
United KingdomNothing
Great location. 10minute walk into the centre of Carcassonne where all the bars/restaurants are. 25minute walk upto the medieval town. Apartment was comfortable and had all the kitchen equipment you would need. Marie was very helpful and accommodating- our flight home wasn't until 7pm and she allowed us to check out a little later.
Stayed in May 2024
Reviewed: 20 April 2024
Angeliki
BelgiumThe apartment was fully equipped and cozy. Very clean. The location is great. Marie answered all of our questions quickly. I would highly recommend it 👌
Stayed in April 2024
Reviewed: 30 January 2024
Wendy
United KingdomSometimes the hot water was cold
Location Cleanliness Comfort
Stayed in January 2024
Reviewed: 4 October 2023
Marilyn
United KingdomNothing really, it was all very good.
The location was good and very convenient for getting around. The hosts met us at the airport which was really helpful and a big relief, also they were able to advise us on the area. The accommodation was clean and well equipped, and we were thankful for the milk, wine and biscuits plus tea, coffee and other bits that they supplied us with.
Stayed in September 2023
Reviewed: 19 September 2023
Carnage
United KingdomNothing
Excellent service from the host, monica. Clean, had most of what you may need for self catering, washing liquid for machine, tea towels etc.
Stayed in September 2023
Reviewed: 17 September 2023
Rachel
United KingdomNothing
The property was conveniently located- a 10 minute walk from the square, 20 minutes from the train station. It was absolutely spotless and had everything you would need. Monique kept us updated and offered some great tips for things to do. It was a real find.
Stayed in September 2023
Reviewed: 9 September 2023
Abdollah
United KingdomWe loved everything
We had a fantastic time the host was great and helpful and apartment is very comfortable and clean plus what we need for cooking it was available
Stayed in September 2023
Reviewed: 25 August 2023
William
United KingdomCentral location was fantastic! Close to bars & restaurants. The river and swimming pool ten minute walk away. Air conditioning and washing machine were very much appreciated! Friendly owners who helped with any questions very quickly.
Stayed in August 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content