2 rue Jean Louis Victor Bias, 73100 Aix-les-Bains, France
#3 of 26 hotels in Aix-les-Bains
Guests' ChoiceBased on 119 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
9.1
Staff
9.1
Value for money
8.3
Free WiFi
8.9
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End of dialog contentReviewed: 28 August 2025
Sreekumar
United Arab EmiratesNothing
Location,
Stayed in August 2025
Reviewed: 7 August 2025
Taurie
United StatesI loved the parking! (It was a little tight and hard to maneuver in, but its the sort of thing Europeans are accustomed to and being from Hawaii, I was not!)
Beautiful hotel, the 2 guys at the front desk were so friendly and helpful!!, outstanding facilities, parking, purified water from the thermal fountain available to refill and drink, lovely breakfast buffet -- everything was exquisite!!!! We will be back!!!
Stayed in July 2025
Reviewed: 5 August 2025
Sara
SwitzerlandNothing
Very new , confortable and modern hotel with great spa facilities, room was very confortable spacious and breakfast was good
Stayed in July 2025
Reviewed: 18 July 2025
Hilary
United Kingdomn/a
Beautiful hotel and fabulous location. Staff were wonderful.
Stayed in July 2025
Reviewed: 2 July 2025
Mary
United KingdomWe chose this hotel because it had parking, however, we didn't realise it was 20 plus minute walk to the lake. That was our mistake not the hotels though.
The room was excellent, huge comfy bed, air-conditioning, enormous bathroom with fabulous walk in shower. The tea and coffee making facilities were good. The staff were friendly and efficient. Secure underground parking was available.
Stayed in June 2025
Reviewed: 6 June 2025
Nassima
FranceThe staff at the spa wasn’t nice at all not friendly The restaurant didn’t offer food for kids and is closed on Sunday and privatized on Monday it was really hard to feed my 1 year old baby
The facilities and comfort of the room fully renovated The spa The breakfast The location
Stayed in June 2025
Reviewed: 19 May 2025
Rashad
United Arab EmiratesNothing
Nice experience and our stay was great.
Stayed in April 2025
Reviewed: 7 April 2025
Gabriel
FranceEverything was perfect. All the stuff from the reception to housekeepers very good and friendly. Hardly recommend. The hotel really close to the main train station and other parks of the city. Really nice breakfast too and a such great spa with a lot options to rest and enjoy the all day
Stayed in April 2025
Reviewed: 6 April 2025
Vladimir
United KingdomBeautiful town and very nice hotel. Would return back.
Stayed in March 2025
Reviewed: 17 March 2025
Ali
GermanyMaybe they could supply blanket for summer, it would be better but everything is fine
Personal is so kind, really clean and great location.
Stayed in March 2025
Reviewed: 10 March 2025
Prosper
FranceRien
Modern , chic
Stayed in March 2025
Reviewed: 9 January 2025
Noah
United StatesGreat facilities, very nice staff. Excellent spa for a hotel
Stayed in January 2025
Reviewed: 7 January 2025
Olivier
SwitzerlandExcellent spa with wonderful indoor pool together with water area for kids to play. Very clean all over, exceptional location downtown with access to everything. Room renovated with high elegance.
Stayed in December 2024
Reviewed: 7 December 2024
Jane
United KingdomRoom and the spa!
Stayed in December 2024
Reviewed: 26 October 2024
Thomas
United KingdomModern, clean, comfy and quiet
Stayed in October 2024
Reviewed: 22 October 2024
Nolwenn
SwitzerlandThe window to the family suite was right in front of the spa/pool access with lounge chairs right under the window so there was no privacy and we had to keep the curtains drawn the whole time. There was an issue with our room and spa access keys that we had to have reactivated on 4 occasions during our stay. Staff apologized for the inconvenience but nothing was offered beyond apologies.
The family suite was newly refurbished, spacious and comfortable.
Stayed in October 2024
Reviewed: 28 September 2024
Karen
SwitzerlandI had to go in search of a hair dryer because it was missing from the room. The restaurant in the hotel was closed when we visited.
Modern, busy hotel with large, comfortable rooms and possibility to use the spa, complete with indoor heated pool, massage jets, and jacuzzis.
Stayed in September 2024
Reviewed: 18 September 2024
Metchomaya
BulgariaThe staff was clearly insufficient. The bar at the relax area never opened during our stay. The relax area itself never cleaned, the same piece of paper from some biscuits package stayed on the ground for 2 days. The jacuzzi had none-functionning buttons that nobody fixed. It's a real pity. For the staff that was a merely 2,5-3* hotel.
It is a great hotel !! The room was very confortable, great A/C, beautiful decoration and excellent noise/air proof doors, windows and walls. Very cosy spa and beautiful relax area. The location is great, very central with a park surrounding the hotel, and a japanese gardin.
Stayed in August 2024
Reviewed: 11 September 2024
Paolo
Franceabsence of hookers on the walls in the entry and the bathroom
pool technical support
Stayed in September 2024
Reviewed: 7 September 2024
Yous
MoroccoThe parking was misleading and not well designed. We barely found the way up to the hotel, it could use some signage. It would’ve also been great if they had a big pool for the summer!
The property was super nice, very well designed rooms and modern. The spa was very nice and clean. It was super close to everything, restaurants, bars, stores and all.
Stayed in July 2024
Reviewed: 5 September 2024
Lisa
FranceNothing. It was great.
Beautiful location, very pleasant staff and lovely pool on rooftop. Rooms were spacious & beds were large & comfortable. Very good water pressure in shower. Coffee machine available in room.
Stayed in September 2024
Reviewed: 6 July 2024
Matthew
SwitzerlandRooms, SPA and the access to the swimming pool with kids.
Stayed in July 2024
Reviewed: 24 June 2024
Allan
FranceCar parking was horrible
Clean, friendly staff, nice terrace
Stayed in June 2024
Reviewed: 8 June 2024
Gareth
GermanyDidn’t like that there was no free parking
The spa and interior design were excellent.
Stayed in June 2024
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