Reviews of Airelles Pan Dei Palais
52 Rue Gambetta, 83990 Saint-Tropez, France

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 1 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewWonderful Décor, professional staff, kind warm reception. Great food
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 October 2024 · Stayed in October 2024
Verified reviewReviewed: 7 October 2024 · Stayed in October 2024
Verified reviewReviewed: 29 September 2024 · Stayed in September 2024
Verified reviewEverything is perfect
Non
Dear 愛玲, Thank you for taking the time to share your experience and provide us with your feedback. We are delighted to hear that you enjoyed your stay at Airelles Pan Dei Palais and look forward to welcoming you again soon. From all of us at Airelles Pan Dei Palais.
Dear 愛玲, Thank you for taking the time to share your experience and provide us with your feedback. We are delighted to hear that you enjoyed your stay at Airelles Pan Dei Palais and look forward to welcoming you again soon. From all of us a… Show more
Reviewed: 21 August 2024 · Stayed in July 2024
Verified reviewthe evening live entertainment program is too classic and monotonous. It used to be much more fun, and more in keeping with Saint Tropez with its lively, vibrant, and cheerful disposition. People danced. Not anymore
Dear Victor, Thank you for taking the time to share your experience. We are very sorry to hear that your experience with entertainment on property did not meet your expectations. We have shared your feedback with the entire team, and hope to have the pleasure of welcoming you again to your Summer home. Sincerely, Airelles Pan Dei Palais.
Dear Victor, Thank you for taking the time to share your experience. We are very sorry to hear that your experience with entertainment on property did not meet your expectations. We have shared your feedback with the entire team, and hope … Show more
Reviewed: 24 June 2024 · Stayed in May 2024
Verified reviewReviewed: 10 May 2024 · Stayed in April 2024
Verified reviewI had booked a pool view room and to my surprise there was an oversight when I arrived, and I was given a room with a street view. Having realized that it was a mistake, they have rectified the situation without me even asking. This was exceptional spur-of-the-moment decision making by the front desk which was greatly appreciated. They have upgraded me to a suite. I had the best experience I could ask for. It was truly a magical stay having read all about the history of the hotel.
Dear Ed, Thank you for taking the time to share your experience. It's such a pleasure to know that your stay at Airelles Pan Dei Palais met your expectations. We hope to make some more amazing memories with you soon! From all of us at Airelles Pan Dei Palais.
Dear Ed, Thank you for taking the time to share your experience. It's such a pleasure to know that your stay at Airelles Pan Dei Palais met your expectations. We hope to make some more amazing memories with you soon! From all of us at A… Show more
Reviewed: 1 May 2024 · Stayed in April 2024
Verified reviewReviewed: 15 April 2024 · Stayed in April 2024
Verified reviewReviewed: 9 April 2024 · Stayed in March 2024
Verified reviewI love everything about Pan Dei. Including all the little touches they added for their clients. Everyone all their staff was superb.
Nothing. Wished we had a slightly sunny and warm weather when we stayed to enjoy the beach and pool.
Dear Sunshine, Thank you for your feedback. We are so pleased that you enjoyed attentive service at our maison. We look forward to welcoming you again soon. From all of us at Airelles Pan Dei Palais.
Reviewed: 9 March 2024 · Stayed in March 2024
Verified reviewReviewed: 22 May 2023 · Stayed in May 2023
Verified reviewExcellent location. Superb welcome from staff who remained extremely helpful throughout - especially the reception/concierge. Beautiful calm spaces inside and out. Room was nice, but small for what I think was described as Superior Deluxe or similar. Food was good.
Whilst the food was good, in my opinion, the kitchen may have been trying a little too hard to impress. Wine pairing with dinner didn't really work. No information on wines, such as year or producer. Breakfast was lovely but a little overwhelming with so many items being delivered at once.
Dear Mark, Thank you for taking the time to share your experience. We are delighted that you enjoyed the location and the services provided by our Guest Experience team, but very sorry to hear that your experience was affected by dinning experience. Rest assured we will share your feedback with our team. We hope you to welcome you back soon. Kind regards, Airelles Pan Dei Palais.
Dear Mark, Thank you for taking the time to share your experience. We are delighted that you enjoyed the location and the services provided by our Guest Experience team, but very sorry to hear that your experience was affected by dinning ex… Show more
Reviewed: 28 March 2023 · Stayed in March 2023
Verified reviewFriendly staff, good atmosphere. Everything I expected and maybe a little more
The bed mattress was maybe a little too soft for me
Dear Jan, Thank you for taking the time to share your experience and provide us with your feedback. We are delighted to hear that you enjoyed your stay at Airelles Pan Dei Palais and look forward to welcoming you again soon. From all of us at Airelles Pan Dei Palais.
Dear Jan, Thank you for taking the time to share your experience and provide us with your feedback. We are delighted to hear that you enjoyed your stay at Airelles Pan Dei Palais and look forward to welcoming you again soon. From all of u… Show more
Reviewed: 28 March 2023 · Stayed in March 2023
Verified reviewReviewed: 8 January 2023 · Stayed in January 2023
Verified reviewThe staff were amazing, right from arrival, nothing was too hard for them. The food, the service, the friendlyness all were amazing. I could not rate them higher
Honestly I have a hard time of thinking of anything I did not like. Except perhaps, that I had to leave
Dear Crawford, Thank you for taking the time to share your experience with us. We are so glad to hear you enjoyed Airelles Pan Dei Palais, especially the service provided by our team. We hope to have the pleasure of welcoming you back very soon. From all of us at Airelles Pan Dei Palais.
Dear Crawford, Thank you for taking the time to share your experience with us. We are so glad to hear you enjoyed Airelles Pan Dei Palais, especially the service provided by our team. We hope to have the pleasure of welcoming you back very … Show more
Reviewed: 17 November 2022 · Stayed in October 2022
Verified reviewThe hotel could not have done more to damage their reputation than my insisting that I pay the full cancellation charge when I had made a mistake on the booking. I turned up one week early as this was my final two nights in St Tropez having sold my house and left it empty of furniture. I was exhausted, I was leaving two days later so clearly unable to take up the booking on the date I mistakenly made it for as I would be back in the UK. No empathy, no sympathy, no attempt to look after me (a returning customer). Appalling.
Dear Sarah, Thank you for taking the time to share your experience. We are very sorry to hear that your experience with room reservation did not meet your expectations. We have shared your feedback with the entire team, and hope to have the pleasure of welcoming you again to your Summer home. Sincerely, Airelles Pan Dei Palais
Dear Sarah, Thank you for taking the time to share your experience. We are very sorry to hear that your experience with room reservation did not meet your expectations. We have shared your feedback with the entire team, and hope to have th… Show more
Reviewed: 15 November 2022 · Stayed in October 2022
Verified reviewBeautiful Traditional hotel with interesting past. The hotel was clean, bed are comfortable, mini bar stocked daily. Breakfast was delicious with variety, location was great. They have a fun car service that take you to the beach. We enjoyed our stay and highly recommend.
Our room were a bit small.
Dear Miri, Thank you for taking the time to share your experience. It's such a pleasure to know that your stay at Airelles Pan Dei Palais met your expectations. We hope to make some more amazing memories with you soon! From all of us at Airelles Pan Dei Palais.
Dear Miri, Thank you for taking the time to share your experience. It's such a pleasure to know that your stay at Airelles Pan Dei Palais met your expectations. We hope to make some more amazing memories with you soon! From all of us at… Show more
Reviewed: 24 October 2022 · Stayed in September 2022
Verified reviewReviewed: 21 October 2022 · Stayed in October 2022
Verified review