The service in the bar was awful. Guy running it didn’t care. No ice everything a problem and so slow. On the Monday night the hotel missed out on sales as he disappeared completely for 20 minutes! Drinks he served were warm. Glass of Prosecco was warm as none chilled!! That’s poor.

Breakfast good but started clearing it away 15 minutes before breakfast closed which is not great . Ran out of sausages for the Tuesday morning and the scrambled egg was hard that morning. Monday was perfect.

Stayed in October 2024

A little old and Pool not so private.

Spacious rooms and great spa

Stayed in August 2024

It looks like it could use a face lift. The carpets in the hallway should be taken away. They smell dusty.

The friendly receptionists

Stayed in September 2024

All was good

Clean comfortable great staff

Stayed in July 2024

Breakfast is basic for 4 star. Same choice of dishes everyday, not a lot of options for vegetarians.

Locations is good, fair value for money, staff is very kind and helpfull. Room is comfortable and well soundproofed.

Stayed in July 2024

I specifically wanted to use a computer and Internet which was why I booked. It was of poor quality.

Staff, room, food all were excellent

Stayed in June 2024

The service

It was clean

Stayed in May 2024

You have to struggle to get an invoice if you make the reservation through booking. They will tell you that they can't give you the invoice, but they can.

Stayed in November 2023

Some of the furnishings are wearing down and could be refreshed or replaced.

Attentive staff, nice breakfast selection, and a spacious room. Access to the spa was great for relieving stress and hiding from the heatwave.

Stayed in August 2023

The staff were amazing and the restaurant had very good food.

Stayed in July 2023

Easy to get to off the ring road, but not so good for strolling into town.

Clean, quiet hotel, with parking. We only stayed overnight so didn't use all the facilities. Easy to get to off the ring road, but not so good for strolling into town. Breakfast was good.

Stayed in July 2023

nothing

large room well equipped cleanliness free parking

Stayed in June 2023

In the second room the telephone was not working properly, they got an engineer out to look at it, it wasn't a problem. Very helpful staff, couldn't have done more to help.

We stayed at the start of our holiday for two nights, then went on a boat tour for 4 nights, then came back to this hotel for the final night. The review is the same as the first.

Stayed in July 2023

We arrived on a Saturday evening and explored the town for dinner. We didn't realise that the restaurant or room service was not open on a Sunday. This we disappointing. The spa, whilst lovely and peaceful, was tiny and limited and quite over priced compared to other spas and their facilities. Had there been more than just the two of us it would have been very awkward.

The staff were very helpful and went out of their way to help us and make us feel welcome. The hotel is beautifully decorated and easy to move around. The restaurant is lovely. The rooms were comfortable. They had tea/coffee making facilities and a TV. It is 7-10 minutes taxi ride from the airport, and an easy bus ride into the centre of Toulouse. (Bus stop was right outside the hotel).

Stayed in June 2023

One of the chair has some water stain as it was forgotten outside during rain.

Stayed in May 2023

A bit of an odor in the hallways, but once in the room with the window opened, all is well!

We absolutely loved the lobby and meal options. Best food we've had in a long time!

Stayed in May 2023

No A/C

good location

Stayed in March 2023

room too hot, no control over air conditioning.

very nice clean place

Stayed in March 2023

My stay was too short

Everything. The staff were welcoming and very polite. Room was exceptional. Food service and quality fabulous.

Stayed in October 2022

Nothing.

Good hotel. Very close to hospital and IVF clinic. Staff were very helpful.

Stayed in September 2022

There was leak in the room and the fridge wasnt working. When prompted to fix the leak and fridge they didnt. The bed was hard as rocks The corridors smelt badly.

Very nice entrance Felt quite secure on the premises. Staff on the front desk are friendly.

Stayed in August 2025

I felt that the bath was dirty but it was dented. Overall cleaning services were provided every day and were nice and clean.

I like the location, lots of places to eat around. Easy to drive from the hotel. The parking place is free and behind the gate. Good breakfast, lovely service and people. The rooms were good size, well sound proof and the bed was comfy.

Stayed in August 2025

Unwelcoming lighting in lobby at 9pm checkin. Dated halls & rooms (VERY DATED ROOMS). Environmental controls on the wall decoration (were not functional/deactivated “for the season”) Insufficient towels per room. Lumpy pills w/no options. Moldy shower curtain. Cracked Sink.

Breakfast in the hotel restaurant.

Stayed in October 2024

It was a public holiday and there were no facilities for food or drink available, also the air conditioning in my room could not be controlled by me, it was too warm

The staff were friendly, I was able to store my bike overnight

Stayed in July 2024