5 Place Alfonse Jourdain, 31000 Toulouse, France
#37 of 89 hotels in Toulouse
Guests' ChoiceBased on 204 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.4
Facilities
8.3
Staff
8.9
Value for money
7.8
Free WiFi
8.1
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End of dialog contentReviewed: 25 August 2025
Jane
United KingdomWatch out - the pool is mosquito central.
Good to have 1 double bed and 2 singles for the kids. Very handy to have separate toilet to the sink and shower. Breakfast style breakfast was delicious. Kids loved the pool table and the xbox and enjoyed the pool.
Stayed in August 2025
Reviewed: 23 August 2025
Nasser
FranceWelcoming and stay , and dinner at the hotel
Stayed in August 2025
Reviewed: 22 August 2025
Emilie
FranceRas
Impeccable, personnel super.
Stayed in August 2025
Reviewed: 21 August 2025
Cliff
United KingdomWell equipped room and a good restaurant Very friendly and helpful bar staff, in particular Amandine.
Stayed in August 2025
Reviewed: 20 August 2025
Alessandro
ItalyGymn to be improved
Very nice hotel and very good value for money
Stayed in August 2025
Reviewed: 9 August 2025
Elina
EstoniaAir conditioning didn't work properly, it was >30C outside and it became uncomfortable in the suite. There was no toilet brush.
Swimming pool overlooking the garden was beautiful. Water was chilly but refreshing. Decent breakfast. Comfy bed. Clean.
Stayed in August 2025
Reviewed: 6 August 2025
Jon
United KingdomSecure car park and the staff were friendly and helpful. Also liked the balcony with our room.
Stayed in August 2025
Reviewed: 5 August 2025
Nicolas
United KingdomThe bed for our teenager was very uncomfortable and noisy. It needed replacing really. She slept very badly. Empty shower gel and hand wash in bathroom!!
The hotel is in an excellent location. Clean and tidy with a good vibe and nice staff.
Stayed in August 2025
Reviewed: 4 August 2025
Karen
IrelandBuffet breakfast was a little limited The toilet in the room was separate to bathroom and had no sink Getting to the hotel on foot was challenging at night after the park was closed
Staff were very helpful and friendly. Comfortable bed Nice pool and outdoor seating area, with direct access to the park and Japanese Gardens
Stayed in August 2025
Reviewed: 3 August 2025
Linda
United KingdomFriendly, helpful and efficient staff. Good breakfasts. Nice to have a pool. Room overlooking the park.
Stayed in August 2025
Reviewed: 13 July 2025
Liz
United KingdomFitness room was not air conditioned and extremely hot to use. More free weights would be better - limited selection. Other equipment good. Housekeeping standards varied. One day dirty cups were not taken away and no fresh ones left. Sanitary bags not topped up and had to ask for shower gel to be refilled.
Breakfast choice excellent. Room size and air conditioning good.
Stayed in July 2025
Reviewed: 1 July 2025
Tina
United KingdomShower was slippy and sadly my husband had a bad fall which impacted on rest of holiday. Staff did provide a bath mat when requested but please be aware
Nice hotel and good pool and restaurant, lovey park nearby and handy for the metro. Would definitely return
Stayed in June 2025
Reviewed: 29 June 2025
Elizabeth
United KingdomRoom could do with more sockets. We could only find one on the room
It is a lovely hotel. Pool with terrace overlooking Japanese garden is very relaxing. Staff were efficient and friendly, great breakfast and comfortable beds. Would recommend if you don’t mind not being central Toulouse. Area is nice and friendly.
Stayed in June 2025
Reviewed: 16 June 2025
Liddy
United KingdomWe first arrived and was given a key code to get into our room , however another couple were already in the room , gave them a bit of a shock when we entered ! Then we were given another room however Still not correct as I had booked for a room with a balcony , which was double booked . We were given yet another room , no balcony but some chocolate to compensate . It worked , Good chocolate . I Booked this hotel as next to the Japanese garden, which was nice but it closed at random times so we couldn’t cut through which added to the walk back and full of mosquitoes .
Very good location , 10 minute to walk to the Capitol square . As long as park gates were unlocked . Easy for buses and trains and airport shuttle. Nice pool .
Stayed in June 2025
Reviewed: 12 April 2025
Richard
United KingdomOur room was an accessible room, which we hadn't asked for, so there were a few issues - no comfy chair or sofa in the room; the shower head could not be fixed to the rail (had to be handheld). I fully appreciate that this is good adaptation for a wheelchair user, but it made our stay more inconvenient. The air-con in the room was very poor, so we were very hot overnight and didn't sleep well. Wine in the restaurant was expensive. Reception staff were quite slow - maybe in training?
Modern stylish hotel in a central but quiet location, backing onto a lovely little park. Our room was a decent size. Bar staff were friendly & professional. The stay was good value for money - especially for a city centre hotel. We had dinner in the restaurant, which was a good standard and good value for a hotel.
Stayed in April 2025
Reviewed: 5 January 2025
Andre
United KingdomWell maintained.
Friendly and accommodating staff. Good location.
Stayed in December 2024
Reviewed: 22 November 2024
Wiktoria
PolandNo equipment in fitness center
Very kind staff
Stayed in November 2024
Reviewed: 18 November 2024
Olga
United KingdomThe room was quite dark in the evening and would benefit from additional lights. It was cold without the air conditioning but too noisy to sleep when it was on.
We had a spacious room with the garden view. Very polite staff who has accommodated our requests. Many thanks.
Stayed in November 2024
Reviewed: 15 October 2024
Stuart
United KingdomThe built in hairdryer in the bathrooms is poor for ladies who have long hair. (Ask reception or the cleaning staff, we were able to source a proper one to use 😀)
Great location on the edge of the Japanese gardens. Easy access too/from airport shuttle bus stop although uber similar price. Staff are friendly and helpful. 2 x choice of breakfast 9 or 19 euro Definitely recommend and have been twice this year.
Stayed in October 2024
Reviewed: 24 September 2024
Ghsvendsen
IcelandThe beds was to soft (my opinion). The room was to small for family combination (two people, and we did let them know about it in advance). The shower was also in a small cabin-room, and we did not ask for bathtub; it really took too much space of the bathroom area, Ps. the toilet was in separated small room.
The staff was nice and helpful. The room was clean. Location ok, depends on if you like to say little bit off the middle of the city. We did not try the swimming pool, but it seem to be ok, and we did not try the breakfast.
Stayed in September 2024
Reviewed: 15 September 2024
James
United KingdomEasy to find.
Stayed in September 2024
Reviewed: 8 September 2024
Otfried
GermanyMy family of three shared a room, which worked quite well. The location right next to the park with the Japanese garden and very close to the metro and airport bus is excellent. We enjoyed the swimming pool and the restaurants in walking distance. The staff was friendly and helpful.
Stayed in August 2024
Reviewed: 8 September 2024
Georgina
United KingdomMore natural light needed. Window in the room quite small.
Nice pool, reception area. Comfy bed. Good location.
Stayed in September 2024
Reviewed: 3 September 2024
Kefei
ChinaParking is a bit difficult to access.
Location is good, very near to Metro
Stayed in August 2024
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