Very friendly and helpful staff. We arrived late at night in heavy rain and could not use the underground car park because of our roof top box. Very friendly night porter let us park in front of the entry, which was extremely helpful with the kids not waking up and having a safe parking spot. Breakfast was tasty and rich in selection. Location is great for the proximity to the musee des confluences and connection to public transport via tram to city center. We would have loved to with the kids explore the river banks and gerland park area close to the hotel, but rain prevented further exploration.

Stayed in September 2025

Restaurant is decent but the Cote du Rhone wine sold by glass is undrinkable. It was not corked or defekt, just of extreme low quality. Checked it on Vivinos and was not surprised that it had a 3,5 rating. How is it possible that a hotel and its restaurant just a few hundred meters from the Rhone river and just a 30 minutes drive from some of Cote du Rhones best wine producers serve this wine? Also at 6 euros a glas, changed it for a glass of Beaujolais. Which was correct.

Quick checkin. Friendly staff, all great.

Stayed in August 2025

Parking was full despite having paid for the space (15 euro a day) We had to park in FedEx reserved spots. To get to the city centre you have to take a car or bus.. We considered the restaurant quite expensive for what you get

Nice pool area and good rooms. Close to the museum des Confluences and a large shopping mall at 20 min walking distance

Stayed in August 2025

Kids beds in our room were not comfortable

I always stay at Novotel around the world for their quality standards

Stayed in August 2025

In general it could be more clean, specially the windows around the pool where very dirty.

Very good location, small rooms for 4 persons but modern.

Stayed in July 2025

Dinner very poor

Location

Stayed in July 2025

Location isn’t great Everything in the local area was shut Parking can be hard if you have a bigger car with roof box

Restaurant area is fab Rooms are clean

Stayed in August 2025

The pool and the area around it, sun beds, etc.was not very clean

Very good location, excellent breakfast

Stayed in August 2025

Very busy as Ibis hotel guests shared pool and restaurant.

Lovely meal in the restaurant. Friendly helpful staff.

Stayed in August 2025

Maybe something small, there was many bees at the pool. Nothing serious.

The staff are very friendly and helpful. The rooms are clean. Perfect for a half way stop over for a family. The breakfast was very good!

Stayed in July 2025

I felt unsafe in hotels neighborhood. Also the swimming pool was too small for the hotel.

I liked that the hotel had restaurant, gym and pool

Stayed in August 2025

Good location for a short stay in Lyon. Great for families with everything all really well planned out. Staff really helpful. Good breakfast

Stayed in August 2025

Zwembad en eten was perfect

Stayed in July 2025

Very small pool and mixed use with another hotel. Restaurant waiter tipped a tray of drinks on me. This was rapidly dealt with and the staff were excellent.

Clean and looks great

Stayed in July 2025

The gym equipment could use some maintenance.

Rooms were fine, spacious.

Stayed in July 2025

Parking

Property ok as English difficult in finding the turning a little and disabled parking not adequate one space allocated two car parking very close together difficulty in getting out probably would not stay because of this again

Stayed in July 2025

Pool a bit too small when shared with next door hotel

Good location near tram stop

Stayed in July 2025

Breakfast too expensive

Easy access

Stayed in June 2025

We decided to get a bite to eat in the restaurant and my daughter being 4 and picky only wanted cucumber, was a bit mortified when we got the bill to find we’d been charged for a full price adult salad (around €13 if I remember correctly) for a bowl of cucumber. Personal preference but the windows were like double windows but there was no barriers and you turned the handle to unlock them, which made my stomach turn as my daughter’s sofa bed was directly next to the window, so we ended up moving the sofa bed away from the window.

We were only in Lyon around 12 hours so didn’t see much of the hotel or area but had a nice stay overall. Parking was good, if not a little long winded to get to and the staff at the hotel reception desk were friendly.

Stayed in July 2025

The cleaning crew was knocking at the door very early on the day we had to depart. They came 3 times before 10am. A bit annoying.

The breakfast is outstanding. The beds are comfortable but not especially big. Room service is good.

Stayed in June 2025

The teddy bears in the foyer. Whilst we appreciate they were for the benefit of families travelling with children they just lowered the tone of the foyer.

Room was comfortable and a good size for a couple

Stayed in June 2025

The pool is smaller than expected

Stayed in July 2025

The sofa beds were quite uncomfortable (we had a suite for four people)

Very clean, very good restaurant, helpful and friendly staff. It was incredible hot while we were there so great to have the pool. Location was good for sights and activities near the Confluence area, but a little far from the old city.

Stayed in July 2025

We struggled to find food available. We hadn’t realised it was so far out of the centre. However, the breakfast is great.

Great hotel for a family. With a lovely pool. Breakfast was lovely

Stayed in June 2025